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Bajaj Finserv Complaints & Reviews

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Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 162

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N
Natasha banth
from Gurgaon, Haryana
Nov 12, 2018
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Address: Gurgaon, Haryana, 122018

I have taken a flexi loan through bajaj finserv and promised to get amazon voucher of 4k . It was confirmed in writting as well. Now its almost 10 days when am sending emails to payaal, ashutosh and deepak but there is no revert. In fact i have written to their chairman email id too. It’s really unprofessional as neither they are reverting on my emails nor over phone.
Feb 27, 2019
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
This is loan amount not information for extra add amount 2814 /monthly emi 563 so not interested Clare for losn

wrong commitment by deepak and payaal - Comment #3270745 - Image #0
Chatbot e-commerce amount 2814 extra add for my emi amount so not information this is claer for loan amount.

wrong commitment by deepak and payaal - Comment #3270751 - Image #0
Sir
i purchased Air conditioner in the month of May 2018 and i am regularly paying installments. i have to know about the payment details. please sent the details to my mobile phone.
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    png474
    from Hyderabad, Telangana
    Nov 11, 2018
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    Address: Hyderabad, Andhra Pradesh, 500075
    Website: Bajaj finserv wallet and customer portal

    Sir iam ratnam suresh goud my registered mobile number with bajaj finserv at the time of consumer durable loan at bajaj store hyderabad is [protected] but when i login into bajaj finserv wallet and online payment my number shows invalid, and i have requested to update my mail id "[protected]@gmail.com" also but no response at [protected]@bajajfinserv.in and customer portal also pls update my mobile no. And mail id as early as possible.
    +1 photos
    Dec 13, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Nov 12, 2018
    Bajaj Finserv Customer Care's response
    png474, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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      Gnanasagar Eduma
      from Hyderabad, Telangana
      Nov 11, 2018
      Resolved
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      Address: Hyderabad, Telangana, 5000081
      Website: Bajaj Finserv

      Hi team,

      I have paid the 4 emi on 6th of this month. Due to my salary not cr in my account.

      So here today from my account to transfer
      Sbi charg for failed mandate txnbajaj finance l 295 *4 times. Why this was happen, one of the baja poc said befor 6th if you pay there will be no additional charge, but today from account 295*4 times it was dr please refund the amount asap,

      1-nov[protected]nov-2018) to transfer
      Sbi charg for failed mandate txnbajaj finance l 295.00
      11-nov[protected]nov-2018) to transfer
      Sbi charg for failed mandate txnbajaj finance l 295.00
      11-nov[protected]nov-2018) to transfer
      Sbi charg for failed mandate txnbajaj finance l 295.00
      11-nov[protected]nov-2018) to transfer
      Sbi charg for failed mandate txnbajaj finance l 295.00

      Please refund the amouth, if needed please call me [protected].

      Regards,
      Gnanasagar
      Dec 13, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Nov 12, 2018
      Bajaj Finserv Customer Care's response
      Gnanasagar Eduma, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
      Please unblock my card
      Card no. - [protected]
      Name- Ashok Kumar Chatterjee
      I have paid directly to the Bajaj finserve merchant then also I have paid SBI txn mandatory 3 times 295 why ..from account [protected] sbi

      for charge for failed mandate txn bajaj finance - Comment #3310861 - Image #0
      for charge for failed mandate txn bajaj finance - Comment #3310861 - Image #1
      Dear team,

      As I have concerned that from the Bajaj office Kolkata that there is no mandate charge for the NACH . I.e account number modification for open ECS . All EMI has been debited from my account for this month instead of 02/01/2019 . There is a rule for appearing on[protected] if the balance is not sufficiently in the beneficiary account. It’s been debited now on[protected].

      Can any please tell me why Bajaj has been charge 295* 4 for the same . Please ensure me whether there is a prominent rule in bajaj circular for NACH . If it’s chagerd by SBI then please forward me the same for the deductible amount. Or else I will take a step against Bajaj..

      Thanking you..

      Subhash ghising giri

      Reg mobile with Bajaj: [protected]
      Reg email with bajaj: [protected]@gmail.com

      for charge for failed mandate txn bajaj finance - Comment #3315388 - Image #0
      for charge for failed mandate txn bajaj finance - Comment #3315388 - Image #1
      Transfer sbi charge for failed mandate txn bajaj finance
      why plz this 2 time over to me plz help

      for charge for failed mandate txn bajaj finance - Comment #3368886 - Image #0
      Transfer stat bank of india charge for failed mandate txn bajaj finance
      why please this 2 time over to me please help

      TO TRANSFER SBI charg for failed mandate txnBajaj Finance L TRANSFER TO [protected]

      N Rajesh

      for charge for failed mandate txn bajaj finance - Comment #3488492 - Image #0
      As I have concerned that from the Bajaj office VILLUPURAM that there is no mandate charge for the NACH . I.e account number modification for open ECS . All EMI has been debited from my account for this month instead of 16/09/2020. There is a rule for appearing on[protected] if the balance is not sufficiently in the beneficiary account. It’s been debited now on[protected].

      Can any please tell me why Bajaj has been charge 295* 1 for the same . Please ensure me whether there is a prominent rule in bajaj circular for NACH . If it’s chagerd by SBI then please forward me the same for the deductible amount. Or else I will take a step against Bajaj..

      for charge for failed mandate txn bajaj finance - Comment #3735671 - Image #0
      Why is this failed mandate txn Bajaj finance is been charged to us when amount is available in the account, amount of Rs 295 has been deducted for two months and emi is also deducted why is this issue happening pls resolve this issue and refund the amount Rs 295*2 or else I ll take a step against Bajaj finance.

      for charge for failed mandate txn bajaj finance - Comment #3840508 - Image #0
      for charge for failed mandate txn bajaj finance - Comment #3840508 - Image #1
      for charge for failed mandate txn bajaj finance - Comment #3840508 - Image #2
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        Pawan Sapna Chhabra
        from Lucknow, Uttar Pradesh
        Nov 11, 2018
        Resolved
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        Address: Ludhiana, Punjab, 141007

        Without my knowledge, the amount of 1501 rs was due from my bank account because i didn’t maintain sufficient balance and even i don’t want to pay this amount because policy start without my approval and i would like to cancel it. Due to this my other emi is pending. So i request to cancel it and even i don’t have the policy number because i didn’t get any message about this. Just get an message for installment due on 02 nov 2018.
        Dec 13, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2018
        Bajaj Finserv Customer Care's response
        Pawan Sapna Chhabra, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
        I bought Samsung j7 duo from sister mobiles, bapuji nagar Bhubaneswar, please cancel my fonsafe CPP bajaj insurance, I don't want it anymore.
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          Guna68
          from Korampallam, Tamil Nadu
          Nov 10, 2018
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          Dear sir/mam, this is to inform you that recently i had purchased vivo v11pro from my bajaj finserv lending emi card with policy no.446dpf88154040. I have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of my mobile insurance with total amount of rs.2574 besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me the confirmation of cancellation of mobile insurance immediately.
          Please im deeply trouble about this..
          +1 photos
          Dec 13, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Nov 12, 2018
          Bajaj Finserv Customer Care's response
          Guna68, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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            S
            studd larson
            from Delhi, Delhi
            Nov 10, 2018
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            Address: Gurgaon, Haryana, 122018

            Dear sir,

            1. I am ms. Parminder singh customer id of bajajfinserv being 54113255, and i have 3 loans from bajajfinserv, they are -

            A. 580sce73850107 domestic furniture loan of rs. 1.25 lakh,

            B. 580sce78517491 furniture loan of amount rs. 18, 000

            C. 5800cd72681867 consumer durable loan of rs. 45000

            2. My monthly instalments for these loans is rs. 16094, rs.4500 and rs. 2318.

            3. Case of fraudulent deduction requiring investigation.
            Please refer deductions from my sbi savings bank account at deepak yadav of bajajfinserv of gurgaon branch has by way of fraud deducted amounts towards loan repayment to the tune of rs. 295 in 3 to 4 transactions on 10 november 2018, despite our emi getting deducted on time on 02 november 2018...

            3. You are requested to register this complaint against mr. Deepak yadav of bajajfinserv of gurgaon branch for these fraudulent deductions, investigate the matter and revert.

            Harassed and aggrieved customer
            Ms. Parminder singh
            Dec 13, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Nov 12, 2018
            Bajaj Finserv Customer Care's response
            studd larson, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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              khandya
              from Pune, Maharashtra
              Nov 10, 2018
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              बजाज finserve ने मुझे मोबाईल के साथ जबरदस्ती बिमा दिया.मैने बिमा के सारे emi भरे भी लेकीन अब कंपनी कहती है की मेरे उपर 89 रुपये के दो emi बाकी है और उसपर 4000 पेंनल्टी लगाया है और बँक मे एक दिन मे 17 चेक लगाये ताकी मुझे बँक 5050की पेंनल्टी लगाये ऐसे बोहोत सारे चेक लागये ये रक्कम 25000 के आसपास ज्याती है ईतना चार्जे लगाणे से पहले मुझे खबर करते तो मै तभी इनके पैसे दे देता लेकीन इन्हे भारी पेंनल्टी जो वसूल नि थी वो तो अच्या हुआ की मैंने बँक मे पैसे डाले और वो कट गये तब मुझे ये बात पता चली अब मुझे ये लोग सभी चार्जेस के पैसे वापस दे जो बँक ने मुझ पर लगाये है
              Bajaj Finserv customer support has been notified about the posted complaint.
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                spin2740
                from Indore, Madhya Pradesh
                Nov 10, 2018
                Resolved
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                Address: Gwalior, Madhya Pradesh, 474001

                I have just taken nflexi loan of 20lakh
                Bt i came to know that insurance was not necessary
                So i request for cancellation for policy cancellation in free look period
                Bt one bajaj employee say it is impossible
                He will not approved cancellation of policy
                Is it possible
                My free look period is still 7 days left
                I already request bajajfinserv by calling customer
                So now what i have to do for cancellation
                Or it automatically cancelled after reques
                Nov 14, 2018
                Complaint marked as Resolved 
                My every complain is taken seriously And late BT alteast finally my insurance policy cancelled Thanks every
                Bajaj Finserv customer support has been notified about the posted complaint.
                Nov 11, 2018
                Updated by spin2740
                After so many cancellation still bajaj finserv sending me message
                Your CREDIT PROTECT PLUS insurance with LAN 466PRF92994612; has been issued with policy no.PP[protected]PV00. Policy document will be couriered to you in 15 days. Regards, Bajaj Finserv

                Please cancel the policy
                I don't want it
                Nov 12, 2018
                Updated by spin2740
                Bajaj finserv still not taking any action
                Rather they have sent me thanks for taking policy
                I think they are waiting for expiry of free look period
                Verified Support
                Nov 12, 2018
                Bajaj Finserv Customer Care's response
                spin2740, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
                Nov 12, 2018
                Updated by spin2740
                I have already request to [protected]@bajajfinserv.in
                BT your staff in bajajfinserv told me they will force me to hold policy
                They will cancel my cancellation request to bajajfinserv
                Your staff member misguide and sell policy
                And now he is threatening me
                Sir please cancel my policy
                I am very disappointed
                Nov 14, 2018
                Updated by spin2740
                Bajaj finserv finally cancel my insurance policy
                Thanks a lot
                Few people cheat us for personal greed
                And misguide the company and client
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                  grahok
                  from Kolkata, West Bengal
                  Nov 9, 2018
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                  On 08/11/2018 08:12PM an sms came to my mobile [protected] " Insurance applied with loan application no. 410PST 93189097 is currently process. Policy name: HEALTH, Policy owner name: ANUVA SAHA, Premium: Rs.844." But the actual matter is I didn't applied for any loan at all, even though the agent of Bajaj Finserv came to my home ( Name of the agent is Rakesh Hazra Mobile no. [protected]) and informed me clearly that there will be no Insurance policy attached to this . pls stop this insurance. After getting this I've tried to contact Rakesh Hazra (agent) but he simply untraceable and switched off his mobile [protected]. All in all I want to get rid of these Insurance scheme.
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    grahok
                    from Kolkata, West Bengal
                    Nov 9, 2018
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                    An sms came to my mobile [protected] " Insurance applied with loan application no. 410PST 93189097 is currently process. Policy name: FUTURE GROUP TERM LIFE, Policy owner name: ANUVA SAHA, Premium: Rs. 3102." But the actual matter is I didn't applied for any loan at all, even though the agent of Bajaj Finserv came to my home ( Name of the agent is Rakesh Hazra Mobile no. [protected]) and informed me clearly that there will be no Insurance policy attached to this . pls stop this insurance. After getting this I've tried to contact Rakesh Hazra (agent) but he simply untraceable and switched off his mobile [protected]
                    Dec 13, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 12, 2018
                    Bajaj Finserv Customer Care's response
                    grahok, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
                    Nov 16, 2018
                    Updated by grahok
                    Dear Sir
                    I already complained to the email id ([protected]@bajajfinserv.in) but unfortunately mail didn't reach to this email id
                    due to unknown reason.
                    similarly I sent sms to stop Insurance to the given number with the sms and those too were unfortunately reach there.

                    I don't know the trick why those happened.

                    Thanks,

                    ANUVA SAHA
                    email: anuv.[protected]@yahoo.in
                    Mob: [protected]
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                      rasbihari mohanty
                      from Burla, Odisha
                      Nov 9, 2018
                      Resolved
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                      Address: Khordha, Odisha

                      Dear sir/madam, i had purchased a hind ware chimney for Rs.35000/ from jagannath enterprises, palasuni In front of bhagabat sandhan, bhubaneswar
                      phone-[protected] through bajaj emi card, and paid two months advance emi of rs.7000/ to the dealer, excluding processing charges.the emi started from 02/07/18.i have not received any sanction memo regarding instalments.
                      kindly provide me with the same at the earliest.please send it to my e.mail id.thanks.
                      Dec 14, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Nov 09, 2018
                      Updated by rasbihari mohanty
                      kindly send the statement upto date.
                      Verified Support
                      Nov 12, 2018
                      Bajaj Finserv Customer Care's response
                      rasbihari mohanty, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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                        Gokul Vinodh
                        from Chennai, Tamil Nadu
                        Nov 8, 2018
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                        Kindly deactivate my Bajaj Finserve EMI account ending with number 1446.

                        While purchasing the first product your person assured that there will be a fee for the card and there will be no other money will be charged. But now a msg has been received that we are going to charge a fee of Rs 117 for being inactive.And it's my wish to use the card.this is purely a ###
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          kotteeswaran92
                          from Mumbai, Maharashtra
                          Nov 8, 2018
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                          Address: Chennai, Tamil Nadu, 600052

                          I am installed the Bajaj wallet app and generated EMI card Last one month before. Late 20 days before i purchased one product using Bajaj Finserv. But, Still my EMI card status is IN-PROGRESS. Also the expiry date also not displayed. I need to buy another product through online. Due to the abow mentioned issue, I am not able to buy anything.

                          My Registered mobile no: [protected]
                          Loan Acc No: 4030CD91613131
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            Krishna Kanha Kushwaha
                            from Surat, Gujarat
                            Nov 8, 2018
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                            Dear bajaj finserv card
                            For purachases the itmes in credit or emis
                            In just some time this so fastly and less time consuming process to purchase the itmes on credit or emis loans
                            Thanks for give this scheme.
                            And my one complain is there so you can solve this problem
                            My bajaj finserv emi card is expired so that please reissued that card
                            Card no. [protected]
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Nov 08, 2018
                            Updated by Krishna Kanha Kushwaha
                            I'm am umashankar kushwaha
                            Coustomer of bajaj finserv
                            My complaint is
                            Please re-issued my bajaj finserv crdit card
                            Card no. [protected]

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                              khandya
                              from Pune, Maharashtra
                              Nov 8, 2018
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                              मैने बजाज finserv से लोण लेके asus का मोबाईल लिया था जीस की सारी emi मैने भरी फिर भी ये लोग मुझ पर 4000 रुपये बाकी दिखा रहे है और बँक मे लगातार चेक पे चेक लगा रहे चिस वजसें बँक मेरे से 9000 रुपये से ज्यादा चार्जे ले चुकी है मुझे बँक चार्जेस इनसे चाहीये अगर मेरी गलती थी तो मुझे कॉल करके या massage करके बता सकते थे लेकिन आप लोगोको फाइन ज्यादा से ज्यादा कैसे वसूल सकते हो ये देखते है अगर मुझे मालूम नही होता तो ये लोग 13000 का loan मुझे करोड़ों फाइन लगाके मुझसे वसूलते अभी भी मुझे ये मोबाइल 30000 से ज्यादा में पड़ा है
                              +1 photos
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              मुझसे इनकी कोई बात नही हो पा रही है ये नंबर दे तो मैं खुद बात कर लेता 2 दिन बाद बात करेंगे बोल के आज तक कॉल पे बात नही हो रही है सिर्फ मिस कॉल देते है कॉल उठाने से पहले ही काट देते है
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                                J
                                Jesudhasan
                                from Nagercoil, Tamil Nadu
                                Nov 7, 2018
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                                Address: Kanyakumari, Tamil Nadu, 629802

                                Respected sir/madam,

                                My acc has been debited with rs.295 n number of times in the name of investment intermedii, even after all my emi has been cleared long before.

                                This has been prevailing for the past 4 or 5 months.
                                And even after inquiring with bajaj finserv, am not getting a clear clarity.
                                If this happens, then there is no way left rather than going to the judiciary.
                                So, please take steps to solve my issue, because more than 10000 has been debited since closure from my account

                                Name : jesudhasan p
                                Branch : nagercoil
                                Mobile : [protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Please stop my life insurance
                                Jitendra Kumar Jal's reply, Nov 2, 2018
                                Plz stop my life insurance policy
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                                  Mandeep9049
                                  from Adampur, Punjab
                                  Nov 7, 2018
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                                  Dear sir, i mandeep singh not willing to have insurance policy associated with bajaj flexi limit my loan application number is76328324. I want to cancel the insurance policy. After lots of mails, still policy is not cancelled. I request again please cancel my policy immediately otherwise i will complaint to irda & consumer forum for forcefully selling insurance policy. Regards mandeep singh
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    suresh770
                                    from Tirupati, Andhra Pradesh
                                    Nov 9, 2018
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                                    Address: 517501

                                    On November 4th, 2018 i got message as my account debited Rs.295/-

                                    3times & INVESTMENT INTERMEDI from Bajaj Finance.

                                    Again November 6th, 2018 i got the same message & debited 295/-.

                                    I want the details of why my money (1180/-) debited & where it's going to invested...

                                    I have a doubt, how can a company can deduct money from an account

                                    without intimating with account holder & without his permission...?

                                    plese letme know the above my questions as soon as possible...
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      M N S Devi
                                      from Delhi, Delhi
                                      Nov 6, 2018
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                                      Address: Hyderabad, Andhra Pradesh, 500068

                                      I have purchased LG washing machine. Without my intimation and acceptance, I have been charged CPP asset care. Without my knowledge, how this CPP asset care has been activated. I am not interested, in this CPP asset care and don't
                                      know anything about it. I am not interested and hence I need that to be cancelled immediately without any delay. Plz respond
                                      +1 photos
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Team,

                                      I have purchased phone with bajaj loan, during the loan process they said I'll be receiving the EMI card, it is been 2 months I haven't received the card, please update me the status of card.

                                      Loan number : 404DPF85279110

                                      Thanks
                                      Shyla
                                      Dear Customer,

                                      Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                                      Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                      Regards,
                                      CPP Team
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                                        sagar mochi
                                        from Pune, Maharashtra
                                        Nov 6, 2018
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                                        Address: Vadodara, Gujarat, 390023

                                        My personal account number is 413pst50334914. My register mobile number is [protected]. My emi date is 5/11/2018. I'll maintain my bank account for pay emi. But bajaj finance did deduct rs. 295/- unnecessary.

                                        Please enclosed herewith my bank statement for your ready reference. I'll maintain my bank account 3/11/2018. So why deduct rs. 295/-. Please return my amount in my account.
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                                        Bajaj Finserv customer support has been notified about the posted complaint.
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