[Resolved]  Bajaj Finserv — no response from bajaj finserv regarding elite emi card

I have paid Rs. 4999 for Bajaj Elite EMI card on 17/07/2018 and i was urged to pay this amount by some bajaj representative ###. It has been almost 20 days and still i am unable to reach useless bajaj representative even using tollfree number and the person who urged me to pay the amount for the past 10 days. Why you Bajaj Finserv people cheating people in this way.

Customer ID: 10515140.

Transaction Reference no: NHMP[protected]
Date and Time: 22/07/2018 09:30:20 AM
Amount Paid: 4999.00
Status: SUCCESS

I don't need any of your ELITE EMI card and i don't want to get into your wonderful and very responsive customer service and face much issues in the future regarding the card. So, i need the amount to be refunded to the source i paid from.
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Sep 23, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Aug 16, 2018
Updated by pprabhakar820
It has been 13 Days since the Bajaj Finserv Customer support has been notified with my complaint and still no reply/update regarding my issue.

Hats off for your customer support Bajaj Finserv Customer support and team. Such a shame on your part.!
Verified Support
Aug 22, 2018
Bajaj Finserv Customer Care's response
pprabhakar820, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
Sep 05, 2018
Updated by pprabhakar820
Mailed them 3 days back...No response still!!!
 
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