Bajaj Finserv — payment taken in spite of not purchased a product

Address: PUNJABI COLONY, 246701

Hi we have planned to buy a voltas ac from plasma enterprises through bajaj finance, for that shop owner asked us to submit a copy of documents which required for bajaj finance company, as we submitted the documents, but that ac doesn't suit our requirement so we informed shop owner that we don't need that ac but in spite of canceling order, the shop owner with the help of mr. Mohit (Employe of bajaj finserv) they have submitted a file in their company for the finance in our name, when we got to know about this we complain the shop owner and mr. Mohit regarding this in spite of canceling our file they both said they will provide us the equal amount which bajaj finserv has taken through emi.

This incident is of july 2018 from then they are not paying us our money which is 25, 000 inr.

When we said that we will complain about this they said go on we don't care.
Customer name - kamlesh rani
City - bijnor (U. P.) [protected]