[Resolved] Bajaj Finserv — untold insurance policy added to loan
G
grahok
from Kolkata, West Bengal
Nov 9, 2018
An sms came to my mobile [protected] " Insurance applied with loan application no. 410PST 93189097 is currently process. Policy name: FUTURE GROUP TERM LIFE, Policy owner name: ANUVA SAHA, Premium: Rs. 3102." But the actual matter is I didn't applied for any loan at all, even though the agent of Bajaj Finserv came to my home ( Name of the agent is Rakesh Hazra Mobile no. [protected]) and informed me clearly that there will be no Insurance policy attached to this . pls stop this insurance. After getting this I've tried to contact Rakesh Hazra (agent) but he simply untraceable and switched off his mobile [protected]
Was this information helpful?
No (0)
Yes (0)
Dec 13, 2018
Complaint marked as Resolved
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Bajaj Finserv Customer Care's response grahok, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
Nov 16, 2018
Updated by grahok Dear Sir
I already complained to the email id ([protected]@bajajfinserv.in) but unfortunately mail didn't reach to this email id
due to unknown reason.
similarly I sent sms to stop Insurance to the given number with the sms and those too were unfortunately reach there.
I don't know the trick why those happened.
Thanks,
ANUVA SAHA
email: anuv.[protected]@yahoo.in
Mob: [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment