Bajaj Finserv — wrongly charged 2 months after the loan was cleared

Richa Indulkar

from Mumbai, Maharashtra

Jul 24, 2019

Address: Thane, Maharashtra, 400604

‘fraud’ is the word synonymous to bajaj finserv!

I had purchased few products on flipkart in feb 2019 using my bajaj finserv emi card. Loan ac no. 577ecfdz648904. I cleared the entire loan amount in 3 months (Including one bounce charge), i received a noc from bajaj as well (Attaching the screenshot).

Still, bajaj has deducted rs. 747/- and 590/- on 20/07/2019 and 23/07/2019 respectively from my a/c with absolutely no prior knowledge. The reason for deduction in my bank statement states - ‘ecs return on 2nd april and 5th april’.

Why is this deduction when i had already paid the bounce charges and it is clearly mentioned in the noc that there is no further amount outstanding from my end.

I hope bajaj takes an action and reverse the money back in my account before i escalate this matter further!

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Bajaj Finserv customer support has been notified about the posted complaint.

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Comments

স

সুশোভন বন্দ্যোপাধ্যায়

from Bahula, West Bengal

Jul 25, 2019

Oh, its really surprising the matter o[censored]nauthorised deductions is being happening from very earlier. I am not only suffering such. The Bajaj Finance authority has to rectify themselves immediately. After clearing all my loans (The Last Loan was Cleared on March-2018) & after issuing No Dues Certificate of each loan, ECS Mandate Failure Charges (Rs.295/- x 04 times) were deducted from my Bank Account on 21.07.2019. While it was communicated by several mails, the representative of Bajaj Finance explained that the amount of EMI of an Insurance of Bajaj Allianze was bounced and so the amount was deducted. For your kind information the said insurance was cancelled in very beginning of commencement (in the year-2017) and the Bank authority given me a written note which revealed the mandate was initiated by Babaj Finserv for EMI payment of Digital Finance facility. So, beware customers from Bajaj Finserv & all other product of Bajaj.

Susovan Banerjee,
Call-[protected]

Robin Poddar

from Bengaluru, Karnataka

Jul 26, 2019

Without my consent Bajaj finance has deducted Rs. 117 from mu aCCOUNT. PLS REVERSE IT OTHERWISE WILL COMPAINT TO RBI OMBUDSMEN

rOBIN pODDAR
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