[Resolved]  Bank Of Baroda — Complaint regarding failure of cash withdrawal from ATM

Sanjana Chandan Patil
Patil House No 41 V N
Purav Marg Sion Chunabhatti
Mumbai-400022
Date: 20.01.2023
To,
The Branch Manager
Bank of Baroda
Chunabhatti Sion -400022
Sub :- Complaint regarding failure of cash withdrawal from ATM
Ref :- Account no : [protected]
Transaction ref id :[protected] &[protected]
Respected Sir,
I am maintaining a savings account bearing no [protected] in your bank’s chunabhatti branch. On 16.01.2023 at 8:40 pm, I was trying to withdraw cash of Rs 20, 000/- (10, 000-10, 000) each from your bank’s ATM at Chunabhatti having ATM code no 6BCHUNAB01 & 6BCHUNAB02 respectively. But suddenly the machines went out of service and I could not receive any cash or receipt. However, immediately I received SMS regarding debit of the amount from my account.
Therefore, I kindly request you to look into the matter and credit back the amount of Rs 20, 000/- to my account at the earliest.
Kindly do the needful and oblige.
Thanking You
Yours Faithfully,
Sanjana Patil
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Jan 21, 2023
Complaint marked as Resolved 
this complaint has been resolved by the bank by reversing my money back in the account.
Bank of Baroda customer support has been notified about the posted complaint.
 
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