[Resolved]  Bata India — Complaint regarding Bata Hush Puppies Sandals

Address: Kannur, Kerala

I bought one pair of bata hush puppies from bata showroom Thalipparamba, Kannur, Kerala. I used it within one month less than ten times, after that the sole this sandal has peeled off. I made a complaint to the dealer, for that I had to go there with sandal for four times. More than that I did not get it back till now. I am waiting for the sandal for two months after it"s rectification. Whenever I made enquiry...I got response that it did not come from the bata company and it is not our fault and it is the fault of company... -What is the actual problem in this? -Who is the culprit in this problem? -How many months I have to run behind this matter after paying an amount of 2000 rs for the sandals? -Whether the company give any value for customer's money? Anticipating a replay soon...
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Aug 14, 2020
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
 
4 Comments

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Dear Customer,

Thank you for the feedback.

We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you.

Our customer service team will address your queries related to Bata products, in the best possible manner.

Best regards
Bata Customer Service
Dear Customer, we hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you
Dear Customer,

Since we have not heard from you, we are closing this complaint for now.

In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.

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