[Resolved]  Bata India Limited — It is a very painful experience

Address: East Singhbhum, Jharkhand

Dear Bata Management Team,

It is a very painful experience I have ever had from a branded company like you.
I have never used a Non Bata shoes since I have started using slippers and shoes. In the month of Oct' 2013,
I purchased a shoes for Rs1700 from Bata Showroom (Address : 40, SNP Area, Purulia Highway, Sakchi, Jamshedpur, Jharkhand).
Using after 4 Months only the sole got cracked. I went to the show room for complain. They told me complains can only be taken within or before 2 Month of a purchased date. The Sales Executive told us, that he will repair the shoes, but when we went to pick the same on 23rd Feb'14, the conditions remains the same. It is bring into your notice, we checked the fresh shoes from the Bata outlet & we found that there were cracks in the Sole of fresh shoes.
Only this which I want to put before you is the QUALITY OF A BRAND. Please let me know is anyone can help me on this. Although I know this mail will not be entertained still as a good customer I will try for a last hope.
Accompanying photograph speaks every thing of the quality. I hope the company would do justice in replacing the one with better and long lasting quality.

Regards,
Nitin Kumar
Hand Phone - [protected]
mail id - [protected]@gmail.com