[Resolved]  Bata India — Sole of the shoe broken

Address: Chennai, Tamil Nadu

I purchased a pair of bata shoes worth Rs 1999/- on Dec 8 2013. After 4 months i noticed my right shoe sole is broken and left shoe sole got cracked. When both the shoes got the problem i feel the problem is with poor quality of shoes. On bill i found warranty period is only for 2 months for model no: 8256086 and cash memo no: 08-12-13/1/0141. Can you please consider this complaint and take the further action required.
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Aug 14, 2020
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
 
4 Comments

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Dear Customer,

Thank you for the feedback.

We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you.

Our customer service team will address your queries related to Bata products, in the best possible manner.

Best regards
Bata Customer Service
Dear Customer, we hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you
Dear Customer,

Since we have not heard from you, we are closing this complaint for now.

In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.

Shoes worn out just within a month

I bought shoes in april and they worn out just within a month. I want to know if that can be replaceable now ?
For brand I am expecting good quality but it cant be trusted anymore.

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