[Resolved] Berger Paints — product duplicacy

Monimala Gogoi

from Jorhat, Assam

Oct 14, 2018

Website: Berger paints

I am from dhemaji, assam. I have bought berger paint from one dealer. When the painters painted the walls the paint was dull with blackish spots. I have complained the dealer but he was not at all interested with my complaint. The paint which he has sold to us was absolutely of low quality and my money and time was wasted. The dealer completely neglected my complaint with rough and arrogant behaviour. It was my fault that i believed in your company. The dealer provided me with duplicate paints in the name of berger. He claimed to be an authorised dealer of berger. So i hope that an enquiry should be make from your company regarding the products.

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Nov 15, 2018

Complaint marked as Resolved

Berger Paints customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Berger Paints Customer Care's response Hi Monimala Gogoi,

Please accept our sincere apology for the inconvenience caused. Kindly share your contact details with the preferred time at which our team should get in touch with you.

We look forward to hearing from you and addressing your complaint.

Consumer Relations Team
Berger Paints India Ltd.