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Berger Paints Complaints & Reviews

www.bergerpaints.com

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Updated: Dec 12, 2024

Complaints 246

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192

So far, so good. Berger Paints is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Berger Paints will keep up the work and continue to help more customers with their concerns even better 🤝

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Berger Paints reviews & complaints(246)

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Firstly, it appears that there has been a lack of attention to detail, particularly in ensuring that furniture and fans are appropriately covered. Despite my reminders, I feel that his responsiveness has been inadequate.

The work commenced on 25th November, and even after multiple requests to finalize the color by 29th November, the contractor has continually provided excuses, such as forgetting the color catalogue, we have...

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I am constantly chasing with the representative who gave me the quotation and make me payment of 5%.

I am not getting any response as I need to start my painting work.

I need urgent attention from the team...

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As per the technician visit at site, who advice to use latex seal 2k as water proofing coat prior to fixing of tiles and apply epoxy tile grout after fixing of tiles. Accordingly latex seal 2k has been applied by berger paint. Post tiles fixing in bathroom when asked for application of epoxy tile grout, the berger paint is delaying the service on the ground that epoxy tile grout is not available with berger paint. They however not able to...

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I had formally made a complain on the subject mention above. The complain no given to me was SR[protected], accordingly an executive was sent to review and verify my complain on 4th November 2023 and collected the details. Unfortunately no further update is received from your end till date.

Ashok Soram
Rukminigaon, Guwahati....

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Dear Concern,

As I have requested for painting at my home with your company, but I am not satisfy with the work done by your vendor ..
Coz the vendor given by your sales person is not listening any of my words and arguing, he use that colors that available with him .
They have not done water proofing on the walls as they have taken all the charges in advance only first 5 % taken by your Executive rest all payment...

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Address: Vrindavanam, Periyapalam, Kuzhalmannam, Palakkad -678702

19th Sep 2023

Dear Sir

Sub : Painting works done at our Home by Berger
Ref : Lead[protected]

My house is located at Periyapalam, Kuzhalmannam, Palakkad District . During April 2019, we have assigned Ms Berger Paints limited to perform the painting works at our house on the ground that Berger is one of the leading painting Company in India and on expectation of quality of works .
...

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Address: B15 402 nirmal chhaya zirakpur, VIP road

We have use the buger paints services paint and service .service provider no done good job.i complain all level many times but no body bother to come and see.Service quality is very bad....

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I choose berger services to heard about company popularity, but very disappointed for your service, for last 3 weeks ago my 3bh flats white wash has started and still date its pending which assure to complete work in 10 days unprofessional painter has done their job. Stainof white wash are seen in all over places at my home, in my tv Cabinet, My fish aquarium, all
switch boards, tube light etc.And my main
concern is my main...

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I have recently availed the services from Berger under express painting service campaign believing to be good services as claimed in various advertisements being published by berger paints on various platform including social media...

After availing the services, i am of the firm view that services are pathetic, of sub standard quality and very far as claimed through the advertisement by the company ... nobody from company...

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Address: C 909, Pacifica Hillcrest Phase 1 Apartment ,Financial District, Nanakaramguda

1. Cracks are formed at multiple places in wall where painting is done
2. Paint is getting peeled off at multiple places. This raises concern on the paint quality.
3. Finishing is not up to be mark in wall edges, wall corners and wall sides close to windows.
4. After paint completion, doors, floors and slabs were not cleaned and we had to arrange it separately. This was escalated via call to customer care. No action taken.br...

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Address: Guntur

Complaint Date: 28/07/2023

Lead ID: LD[protected]

I have taken Express Paint Service in April 2023, Due to some reasons work started on May 1st week 2023. While giving the quotation they said work will be completed in 1 month (30 Days) for a 2bhk Apartment. But for Completing 2 coatings of paint they have taken 2 Months. When I visit the location, very disappointed with Work & Finish.
- For the Living...

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Address: Kalyani Devi, PrayagRaj

Ref ID - LD[protected]
Berger Express Painting contract was given to be hassle free. Now after paying 90% of the amount, the labour is not coming. Work is lagging greatly. The supervisor is not picking the phone, he is just nit helping and harassing a lot. He is just not cooperating.Just not ready to complete the work.
& The finished part was done in a terrible hurry and no proper clean up was done.

It was a...

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Ref ID - LD[protected]
Berger Express Painting contract was given to be hassle-free. Now after paying 90% of the amount, the labor is not coming. Work is lagging greatly. The supervisor is not picking up the phone, he is just not helping and harassing a lot. He is just not cooperating. Just not ready to complete the work.
& The finished part was done in a terrible hurry and no proper cleanup was done.

It was...

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Address: Diamond City South Tower 1 Flat 8F 58 MG Road Kolkata 700041

Lead ID LD[protected] Quotation No479218 01/04/2023
We are two senior citizens residing in Diamond City South TOLLygunge.
We were quite impressed by the advertisement we saw and preferred Berger over Asian Paints.
The CE Pintu Singh assured us of high quality execution without any inconvenience to us. He introduced Uttam ### who brought three local guys
who wore the Berger Express Painting T Shirts. Paints were bought...

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Address: Diamond City South Tower1 Flat 8F 58 MG Road Kolkata 700041

Work Order Ref: Lead ID LD[protected] Quotation No479218 01/04/2023
We are two senior citizens residing in Diamond City South TOLLygunge.
We were quite impressed by the advertisement we saw and preferred Berger over Asian Paints.
The CE Pintu Singh assured us of high quality execution without any inconvenience to us. He introduced Uttam ### who brought three local guys
who wore the Berger Express Painting T Shirts....

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Address: At Jethipura ,Taluka Idar, Dist. Sabarkantha, Gujarat 383110

I purchased Dampstop Elasto water proofing colour.
Applied to the exterior wall but after some days rain falls on the painted wall. I was surprised that water came inside the wall.
Now I stopped inside colour work.
Please resolve the problem.
[protected]@yahoo.com
+91-[protected]...

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I got my house waterproofed then painted with Berger paints in October 2022 in paramount golf foreste Greater Noida.
In October, 2022, some part had dampness after work was done. I asked contractor Mr Shahid phone number [protected] to fix it as we have 5 year warranty from Berger paints.
For 8 months, he has been saying he would come but has not come to fix it.
He has not come.
I have complained to supervisor...

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Address: DC-252, Street No.314, A.A.1D, Rajarhat Newtown, Kolkata-700156

We appointed Berger Paints India Ltd. to do the exterior repair and painting work for our 4 storied stand alone Building. The work was completed in the month of May and accordingly, we paid the contractual amount in full and also issued a completion certificate on our end.But your company's representative Mr.Anupam has not handed over the warranty certificate till date.He is misleading us all through....

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Address: Bangalore

Dear Sir, We have recently completed our painting work and roof water proofing that concluded on April 7th 2023. Yesterday we had the firm rain all and 10 roofs in our appartment has already experienced seepage with water pouring in bed rooms ad drawing rooms.

Request you to please look into this and provide a resolution.

Regards,
Vinsil Rodrigues
Nandi Woods Appartments,
Nobel Residency,...

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This is regarding Lead Id no.LD[protected]
The finishing was done in a terrible hurry and no proper clean up was done. As result we paid extra for external help to clean paint stain and do finishing touches wherever required. Also the contractor, Mr Prashant Jadhav did not supervise the work at all and we have to oversee all small details. It was a very exhausting experience with Berger paints. I will definitely not recommend Berger...

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