I had got roof water proofing done at the roof of my top floor flat at 1314 Block 4 Express Garden 6 Vaibhavkhand Indirapuram Ghaziabad UttarPradesh 201014, on March 2022 from Berger Paints. Their below mentioned representative had got the work done
Mr Navdeep (Berger representative) - Mobile no. [protected]
Mr Sahil (Contractor) - Mobile no. [protected]
The roof is still leaking. Please see an attached picture of the ceiling after rain event for the last few days. I tried to contact the persons and they have stopped responding to my calls. This is not expected from the representative of an esteemed company like Berger. After the work was performed on March they had promised that there would not be any leakage issues for at least 8 years and it has started leaking after the first rain event in less than 6 months.
I have paid Rs 50000 for the work, payment was made to the Berger applicator's account, receipts are attached. I had raised a complain on 25.09.2022 through the Berger Consumer Care number and a Complain is registered, complain no. SR[protected], but no one from Berger paints contacted me. I want Berger to rectify/repair the works immediately.
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