[Resolved] Bharti Axa — Car Insurance

Vinay.A

from Bengaluru, Karnataka

Aug 20, 2016

Address: Bangalore, Karnataka, 560041

Website: www.bharti-axagi.co.in/car-insurance?utm_source=Google&utm_medium=PPC&utm_term=bharti%20axa&

I have renewed card insurance for card on at bharti axa insurance company however it's been 1 month where i have not received the updated insurance, i tried calling the merchant but they are no responding to me request. Please help me with disputing the transaction on my credit card account.
Pfb, the transaction details: transaction date: 15/07/2016
Referral id 74332746198619753470450
Merchant name axageneral billdesk
Transaction amount:12, 400.00 dr.
Please do contact me at: [protected] (Vinay a)

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Sep 22, 2016

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2016

Bharti AXA Customer Care's response Dear Vinay, we apologies for the inconvenience caused. Our team is looking into the matter, we will connect with you shortly. Thanks.

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Comments

Bharti AXA Customer Care

from Delhi, Delhi

Aug 22, 2016

Verified Support

Best Review

Dear Vinay, we apologies for the inconvenience caused. Our team is looking into the matter, we will connect with you shortly. Thanks.

Vinay.A's [Complaint's author] reply, Sep 1, 2016

Hi All,

I'm really sorry to say this, it's been 45 days since I made the payment to you guys and don't have the policy yet, not steps are taken yet.

I'm really sorry to say this, I'll cancel the transaction which was made to you guys and I'll buy new insurance at Oriental which they'll response to my concern sooner than Bharthi AXA. I have already spoke to them and also with my bank by this Friday. I'll process the request. Thank you so much for your help and support which you've given to me from past 45 days.

neeraj kahndelwal

Sep 8, 2016

Dear sir i have rec a call by your company and i made a new insurance policy plan elite advance amount of rs 25000/-by hdfc credit card and my credit card number is [protected] i have not received my policy documents from 15 days please help me as soon