[Resolved] Bharti Axa Health Insurance — For claim of health insurance

[Resolved] Bharti Axa Health Insurance — For claim of health insurance

P pshiv849pandey from Damoh, Madhya Pradesh Feb 3, 2017

I am pradeep pandey and i insured my family under the bhartiaxa health insurance . Here is my policy no bih/q0088592/2c/03 . In the month of the august my wife's operation had been done in the sath manulaal hospital jabalpur and from that date health insurance company would not give a satisfy answer since last 5 months. They always give a requirment since 3 month and not given satisfy answer. Was this information helpful? No (0) Yes (0)
May 11, 2017 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Feb 06, 2017 Bharti AXA Customer Care's response Dear Shiv, We apologize for the inconvenience caused. Kindly share your contact details so that we can forward your query to the concerned team. Thanks Feb 07, 2017 Updated by pshiv849pandey Pradeep Pandey [protected] Feb 07, 2017 Updated by pshiv849pandey and another no is [protected] Feb 13, 2017 Updated by pshiv849pandey there is no satisfy reply from this company pradeep pandey
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Comments

1953

from Bengaluru, Karnataka

Feb 25, 2017

Mr.pshiv849pandey, if your claim paper with required documents given to insurer, they have to settle the claim within 30 days or to infm you specific reason rejecting the claim in writing. Pl insist for claim settlement, if no response is received in writing or no response or not satisfied, you may approach insurance ombudsman for your grievance. Oral information by insurer are not valid & insist for the same in writing.