Hi, i am santosh shrma, i am holding bharti axa personal accident insurance policy from bharti axa, and for my policy renewal date was 30/09/2018, and i made payment for same on date of 29/09/2018, but i didn't even receive soft copy of my personal accident policy, and when i try to contact them on their
Contact number[protected], it never get contacted, and if it get's contacted also it ask for me to enter 10 digit policy number, but policy number which i had it it's combination with alphaber and numeric and that too 8 digit only, hence unable to contact them, later when i posted in their website to call back me, and when executive called me back, and when i said my policy no. He was unable to find policy stating that this policy number is not correct, but i was holding this policy since last 5 year m then he asked me to wait and told me that he will get back to me, after that till today date 12/10/2018, neither i have got any call back from their end nor i received my renew policy soft copy as well.
Please help me in this regards, to come out of this situation.
Please contact me in case if require additional information from my end to investigate in this detail.
Thanks & regards
Santosh sharma Was this information helpful? |
many time mail send but no revert my mail id
customer.[protected]@bharti-axagi.co.in
Deepak.[protected]@bharti-axagi.co.in
cancellation my irda code but show online irda side
please cancellation agency code 91000078
regards
rajesh kumar
[protected]