Bhim App — money transfer problem

I have transfered rs 10000 with transaction id[protected] on 16 june 2017 at time 18:30:49. But it is no yet credited to beneficiary’s account. I am calling bhim service care centre but it says number does not exist. Then how this will be refunded to my account?
Please resolve the issue and refund my money into my account [protected]
Name - rajeev yadav
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