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Big Cinemas Complaints & Reviews

1.8
Updated: Mar 12, 2024
Complaints 139
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48
Unresolved
91
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Big Cinemas reviews & complaints page 5

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S
sarvesh22
from Noida, Uttar Pradesh
May 25, 2014
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Late arrangement of 3d goggles for a 3d movie

Address: Gautam Buddh Nagar, Uttar Pradesh

on 24th may, 14...we guys went to watch x-man in 3d at 10.10 am show...but the 3d goggles were not enough in numbers to be distributed to all the customers...we asked for that many times and even told him to atleast stop the movie till everybody get goggles but got no response n we got it after near about 15 to 20 min of movie's beginning...kindly take action...n if you can reverse our money for that action then its well n good...that...
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Anirudh Pandiya
from Noida, Uttar Pradesh
May 12, 2014
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Refund of movie tickets

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Ma'm, This complaint is regarding reimbursement of movie tickets at ebony, Big Cinemas, TGIP, Noida. My issue regarding this is that I booked two movie tickets of the show "million dollar arm" on 10th of may 2014 for 11th may 2014 show of the movie(million dollar arm) for 11:15 p.m. show. The events that followed I am describing in detail. I told the respective shift manager, named Amit ( on 10th may) that I have to cancel my tickets...
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sumanthking
from Bengaluru, Karnataka
Jan 12, 2014
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Booking failure but my money is deducted

Address: Belgaum, Karnataka

i have booked 3 tickets of platinum at nucleus mall big cinema belgaum of 14 jan 2014 show dhoom-3 film that is 3*50=150+online service charge=180 in which i have reedemed a coupon of rs 100 so i deduct rs 80 from my account through my debit card but due to technicle problem of big cinemas link the transation is completed but i dident get conf. messsage of ticket booking on my mob.no as well as on my email. so please refund my payment as...
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RajaRathinam Kamaraj
from Indore, Madhya Pradesh
Jan 7, 2014
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Communication Blender and Harassing the customers

Address: Virudhunagar, Tamil Nadu

Jan 07th 2014,
I went to theatre this early morning to enquire about the booking process status for advance booking for VEERAM and JILLA.. I hope that man wasn't the manager but was sitting in the counters and not communicating with proper words. When an unknown person behind me said - when we are asking for a detail in soft manner, why u people can't provide information in a proper manner. And the person used some vulgar...
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HITESH ADVANI
from Mumbai, Maharashtra
Dec 22, 2013
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rude, arrogant, reckless manager

Star BIG Cinemas - Ambernath

Plot No 35/1, Wimco Naka, Ambernath East
, Mumbai
Landmark: Near Kalyan Badalpur Road

- no drinking water ... no water dispenser
- 10:00 pm show begins at 10:30
- as the parking was full, i was made to park my car on the street ... and was still charged with parking charges !!!
- when i spoke to manager about all this he rudely replied "you...
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goeltushar
from Pune, Maharashtra
Nov 16, 2013
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Not providing appropriate service for charged money

Address: Pune, Maharashtra

Big Cinemas is making fool now a days. They are charging equal money for tickets & providing absolutely non sense services. Yesterday I went for RamLeela in Big Cinemas Chinchwad Pune & I paid 260 Rps for one ticket. Movie was being projected on a very small screen with very less sitting capacity. Being such a big company they are taking advantage of name. No screen name is mentioned while booking the ticket online & there is...
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prakash123299
from Mumbai, Maharashtra
Sep 27, 2013
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very low service and no customer care

Address: Coimbatore, Tamil Nadu

I have booked a online movie ticket through a Big Cinema site but unfortunately I want to cancel my ticket but theres no any option to cancel the ticket or to give complaint to customer care and in that website they metioned only theater contact no only but that number not working i felt very bad about the worst service of big cinema....
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sobit abraham
from Chennai, Tamil Nadu
Sep 23, 2013
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Charged twice for bookings done on 22.09.2013

On 22.09.2013 i had booked 4 tcikets for Malyalam movie (1.05pm) the rates were RS.720/- & for Hindi Movie 4 tickets at 6.30 Pm ( Phata poster Nikla Hero) . The rate were 1280/- . Hence the total to be charged was Rs. 2000/- But when i ma checking the bank statement the amount of RS. 2,000/- was debited twice to my HDFC Debit card.

The transaction are as under:

1. POS [protected] JIVAN SERVICENTR POS...
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skishor248
from Mumbai, Maharashtra
Aug 25, 2013
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Booking Discipline and broken chair

Address: Parbhani, Maharashtra

I went to watch a movie, Madras cafe on 25th August 2013. There was a long queue and i was standing in the queue but the booking clerk was giving tickets to the intruders who were not in the queue. When I asked him not to do so, he asked me to do something myself. It was not fair. In the theater my seat no. J 19. It was broken. I could not watch the movie comfortably....
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Gautam Rajasekaran
from Hyderabad, Telangana
Aug 24, 2013
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Ticket amount not refunded as per commitment

Address: Coimbatore, Tamil Nadu

This is Gautam. I booked the tickets for movie Thalaiva online on[protected] using Axis Bank Net Banking which is not released due to some issues. It was informed us that amt will be refunded within 3 days but almost 20days gonna over but still it is not refunded. Below are the ticket details:- Booking ID: KCWB[protected] (SREEN-2 PLATINUM L9,L10) 2.15PM SHOW - Refund Received. Booking ID: KCWB[protected] (SCREEN-2 PLATINUM K9,K10) 6.15PM...
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galaxi pro
from Delhi, Delhi
Aug 13, 2013
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missbehave and abusive language

Address: Uttar Pradesh

On12 Augast I went to see chennai express with my family on 6:40 pm show at Big cinema theatre located in pacific mall sahibabad ghaziabad.The manager of Big cinema is very illiterate person. Missbehave of manager from my wife and use very ubusive language (just like behan----- bahar nikaalo inko) staff is very lazy Theatre manager should be punished. My experience is very bad from last two visit.credit card machine always not working...
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M
maulik1986
Jun 19, 2013
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Threatened by ticket window executives!!!!

Address: Ahmedabad, Gujarat

We regularly visit Big Cinemas Himalaya Mall and have been extremely happy with the overall theatre quality so far.

Today, however, was my first interaction with the service team there - and this will change my opinion about Big Cinemas Ahmedabad forever. I have experienced better hospitality at government offices than this.

I had pre booked 2 ticktes - Screen 3 - Platinum- C13,14 via bookmyshow.com for Man of...
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P.N.Balachandran
from Mumbai, Maharashtra
Apr 27, 2013
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Vulgarity

Address: Mumbai Suburban, Maharashtra

Sir

I had been to Big Cinemas, R City mall, Ghatkopar along with my two daughters to watch The Croods, a U/A rated 3 D animation movie. Most of the audience were children of varying ages. To my utter horror and disgust an ad of Manforce condoms of " chocolate" and other flavours were shown to these children featuring a young woman in a trance extolling the pleasures of the product. I do not understand what impression...
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chandrakant mane
from Mumbai, Maharashtra
Dec 25, 2012
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Provident fund not deposited

Address: Ratnagiri, Maharashtra

We are working at big cinemas (Reliance media works) As a contract staff.Our contract has been changed at Jan 2012 & we are working there last 3+ years. So We filled the PF form for widraval our pf. But after few months we understood that our pf not deposit by my organisation. We tried to complaint nearest police office,Labour court,pf office but we could not response from them....
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rohitkhatri
from Gorakhpur, Uttar Pradesh
Aug 22, 2012
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FOOD QUALITY

Address: Uttar Pradesh

went with family to big cinema @ pacific mall Mathura (up ) tickets no 00363382/001 to 00363382/006 dated 19/08/012
bought burgers at the food counter with invoice no 136515
the quality of the burger was of third grade
i would like to ask BIG CINEMA arn't they responsible for the stuff they provide at the counters
rohit khatri
[protected]
rohit.[protected]@gmail.com...
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Jains Chereath
from Mumbai, Maharashtra
Aug 1, 2012
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Money refund not done

Address: Thane, Maharashtra

I had tried booking the tickets on 20th July and there were technical errors in their side. I didn’t get the tickets for the first place and secondly, money was deducted. After sending two mails, I got a mail from them stating that refund will be done in few days. I have sent 3 more mails after that. Still no updates...
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safdargolwala
from Mumbai, Maharashtra
Jul 30, 2012
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Non-Redemption of Voucher Coupon

Address: Mumbai Suburban, Maharashtra

Dear All,

Recently i had gone to book tickets at big cinemas Andheri East Sangam,

I had 2 coupons of big cinemas 100 rs each which i needed to redeemed however only one coupon was acceted and redeemed and the other coupon.

The bar code fir the coupon was[protected] and it is valid till 23.08.2012 ([protected] coupon no)

The reply for non-acceptance from Manager was that the coupon...
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kalpeshjadhav
from Mumbai, Maharashtra
Jul 13, 2012
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deduction of money but not given any confirmation as well as ticket online

Address: Mumbai Suburban, Maharashtra

hello ...i have done an online booking today 13 july 2012 through net i have purchase 2 tickets of 230 including convinience charges also...from big cinemas ...then balance also get deducted but not given any confirmation as well as ticket on mail or stoped further procedure...plssss sugest me somke ideas to get this amount back....
kalpesh jadhav
ctc-[protected]...
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rock_1234
from Patan, Gujarat
Jul 8, 2012
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Miss behavior

Address: Banaskantha, Gujarat

res,sir

three ticket book in 06.07.2012 after till date morning 10.30 receive in ticket palanpur gujrat so counter man and office executive. talk with me your mobile message not valid only for hard copy valid and Miss behavior all staff in big cinema please action this matter.

detail under

Question Reference #[protected]
Product Level 1: Tickets
Category Level 1: Cinema Related...
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ABHIJIT KADAM
from Karad, Maharashtra
Apr 11, 2012
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pf not received

Address: Delhi

my pf form sbmit date 7/8/2010
pf a/c number, ID: DLCPM[protected]

STATUS for Member ID: DLCPM[protected]

Claim ID : DLCPM[protected]
Status : Claim Form 19 for PF Settlement AGAINST Member Account No (DLCPM[protected] has been settled. Payment sent through NEFT.

* * Data available since last six months. * *
* * DELHINORTH data availaible from[protected]....
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