Bigbasket.com — Account deactivated with refund amount in bb wallet

Address: Delhi

I ordered a pressure cooker from bigbasket and received wrong cooker with two different model body and lid so returned it on the very same day. Instead of refunding to my original bank account they refunded to bb wallet. In order to consume that amount I ordered some groceries and paid through bb wallet and remaining ₹45 from my UPI. Bigbasket canceled the order and deactivated my account saying I misused bigbasket. Instead of refunding to bank they again transferred the money to bb wallet. Now I am not able to use my money. I want my money back to my bank account that's all. Bigbasket is behaving like cheap scammers . Pathetic service.