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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
Complaints 10550
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 85

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R
Rohini Chellapandian
May 27, 2021
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My product mi air purifier reached my nearest hub in coimbatore on 22 May 2021 but not delivered till today 27 May 2021. There is also no proper response from both mi and bluedart.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    Srinivas reddy Lingireddy
    May 26, 2021
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    My waybill number: [protected]
    its been 2 days delay from the delivery date.
    Blue Dart Express customer support has been notified about the posted complaint.
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      M
      ManoharSingh1993
      May 26, 2021
      Resolved
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      Resolved

      Address: Bangalore
      Website: www.bluedart.com

      I got message my item will be delivered today but in noon i saw status as "CONSIGNEE NOT AVAILABLE;CANT DELIVER" but no one called or came.

      Why the false status? Then i called customer care around 2pm and told them this and they said now i will get it by 6.30pm they have informed backend team for false info.
      I again waited but no delivery of my laptop. My office work is impacted by every delay. Once person is out for delivery, then why they have to lie? Even from backend they told me definitely item will be delivered by evening.
      Waybill No : [protected]

      Bangalore BlueDart service is terrible. Also bluedart write to us is not in service so you can't write complaints.
      May 29, 2021
      Complaint marked as Resolved 
      i emailed my issue to bluedart and got the item next.
      Blue Dart Express customer support has been notified about the posted complaint.
      May 29, 2021
      Updated by ManoharSingh1993       Item was delivered next day, so i won't make a big deal out of it. My item was important for my work so i was expecting it asap. Only issue was once the item is out for delivery, the courier person should at least call and request if he can deliver it next day. Given current situation i might have agreed but it was the lying part where customer is not available trigged me. Hopefully they can ask customer if he can wait an extra day rather just refusing it.
      View replies
      I have been facing the same problem with blue dart they'll always sent a msg saying that it'll be delivered by the given date but they'll never call or deliver, it was just one time that a delivery agent came n delivered and swore he'll never come back to deliver ...since nykaa has started courier partner with blue dart we have stopped receiving our products completely and when i asked if they deliver allthatgrows products he directly replied "we do not provide doorstep deliver " then why the heck would be opt for online shopping?also those guys are just so rude no professionalism
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        V
        Venkata krishnakumari
        May 26, 2021
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        Address: Yantrapark,mumbai

        My way bill no [protected]. I returned my asset but missing bag, mouse and adapter.
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          Aajid
          May 25, 2021
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          Misbehavior of Delivery Boy and Parcel Delay delivery

          The order that I have received today is too much late than which is prescribed in delivery information Massage.
          On 24 May 2021,
          I saw in Blue dart Website that my Parcel was
          reached at our village named Vinchhiya(360055). But till noon Delivery Guy didn't arrive for delivery so I go to Blue dart office and asked Delivery Boy that why he didn't come to Delivered my parce
          In reply he said " your Parcel will be...
          +3 photos
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          L
          Lakshmi Sreekumar
          from Alappuzha, Kerala
          May 25, 2021
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          Website: www.bluedart.com

          Order id [protected], tracking no: [protected].
          I had ordered spectacles(powered ones) from lenskart and their courier partners are bluedart. If the delivery boy can't find the address, they are supposed to be calling my mobile number!! I never knew they had such a "" wonderful company rule"" to not call the consignee. Either bring me my product or pay me rs1960. I will buy specs from near by. I tried contacting customer care of bluedart and the customer executive ( inorder to change my address directly if they didn't understand) he said i need to contact lenskart, I contacted lenskart and they said to contact bluedart!!! Am I supposed to stay partially blind because of bluedart's stupid formal process of "not contacting the customer when there's a confusion in delivery address"? One more point, these people had contacted me while I was returning the damaged product to lenskart
          Blue Dart Express customer support has been notified about the posted complaint.
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            P
            panikker59
            May 25, 2021
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            Address: 29, Aarohi Villa, Bopal, Ahmedabad-380058.

            The above mentioned airwaybill no, shows delivery on 24/03/21. The courier was sent from Hyderabad. We are sorry to inform you that the said consignment has not reached us as on date. It is a very important document.
            If you can send us the POD by whatsapp on mobile numbers [protected] or [protected] or by mail on [protected]@gmail.com, then we can come to know, as to who has taken the delivery.
            Kindly arrange to do the needful, without further delay. An earlyresponse will be highly appreciated.
            Thanks & Regards
            Rathidevi J Panikker
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Ashokrajvj
              May 25, 2021
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              Hi,

              Yesterday I got a call from the Bluedart customer care number [protected] and state that due to covid situation we are not in a position to collect the COD.

              Please transfer the amount to the following vendor.
              iStore
              Account no - [protected]
              Bank - Punjab National Bank.

              Please check this and arrest this person immediately .
              Blue Dart Express customer support has been notified about the posted complaint.
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                B
                Bhavini Gupta
                May 24, 2021
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                Regarding Awb [protected]

                Payment of 1174 has been done on bluedartexpresslimited.[protected]@sbi successfully. Your team is not acknowledging payment and has held back my parcel.

                Also attached receipt of successful payment

                Called a number of times. Next step will be to lodge legal and formal complaint in a consumer court. Get this sorted asap.
                +1 photos
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                  J
                  jatinjatinverma
                  May 23, 2021
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                  17th May ko mera Products aya tha aur aaj 23ho gyi hai fail out for dilevery karte hai but dilvered nhi krbate
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    F
                    Feriha Malik\'
                    May 22, 2021
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                    Address: House no A172 gali no 2 old mushtafabad delhi

                    Plzz mujhe wapis krna h nhi to I will sue u 😡😡😡😡 its my no cll me ryt now [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Ayush12a
                      May 22, 2021
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                      Resolved

                      I am at my provided address but the your service saying that "NO SUCH CONSIGNEE AT THE GIVEN ADDRESS"
                      Plz resolve this and deliver my courier.
                      May 24, 2021
                      Complaint marked as Resolved 
                      Courier redeilvered
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        anurag219
                        from Mumbai, Maharashtra
                        May 22, 2021
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                        Resolved

                        My parcel was out for delivery on 21st may, 2021. But in the evening when I checked the status on site it was showing consignee's address unlocatable/needed landmark. I didn't get any call from the delivery boy. I was waiting for the parcel whole day.

                        My waybill number is [protected]. I need my parcel urgently. I will never recommend bluedart to anyone.
                        +1 photos
                        May 22, 2021
                        Complaint marked as Resolved 
                        Today ie, on 22nd May, they delivered the product. I guess they just marked consignee's address unlocated yesterday because they didn't had the time to deliver my product but still they should tell the customer the true scenario rather than putting some random status.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Shainy Roy
                          May 20, 2021
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                          I gave one bag and one box on 23rd april in the warangal bluedart office for shipment to my hometown Agartala(Tripura). Till now i don't get anything. The estimated delivery date was 3rd may. Today is 20th may. Neither my bag nor the box, nothing is delivered till now. Till now two times i called in the customer care, they don't even where is my other one box/bag. They don't know which is in the Agartala bluedart office. I am very much disappointed. I choose bluedart because of the surety of getting my stuffs. Bt these kind of things happening. There are so much important things of mine in it.
                          *there is one box and one bag. Box is normal cardboard type and the bag is in the color blue(checkprint), in warangal blue dart office they put the paper where the address was written in above of the box and in the front small space of the bag.
                          +3 photos
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                            V
                            Veena Charak
                            May 20, 2021
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                            Address: Cart2India Online Retail Pvt Ltd 76Victoria Road
                            Website: cart2ndia

                            This is very small prouduct in the picture this is show very big product whwn i call to blue dart express i said return the prouduct they asked this is very small prouduct i said here rs 3700 they asked ok we will return him in 2 days but thre was 10 date they not return my product plz help me...
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              P
                              Priyakannankpk
                              May 19, 2021
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                              Address: 55 A/3 , Gopal Nagar,ymr Patty , dindigul,624001
                              Website: Blue dart express

                              Heavy printed 2 set of Kurtis Rs.899
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                K
                                KARTIK CHHIMPA
                                May 17, 2021
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                                I sent Noise Tune-charge for repair, Blue Dart easily picked up the order but for delivery they are showing that consignee address is incorrect. How's that even possible when It's the same address for both times. I received the message today that I will receive them today and I kept checking and it showed SHIPMENT OUT FOR DELIVERY. At around 6:00 p.m. it showed this message as shown below.

                                I called customer service but they don't take calls after 6:00 p.m. Even if its showing incorrect address they have my number, that's why the number is for right?
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                Dear Team,

                                As per Attached snapshot, address is wrong i.e i am not receive my courier but still i will share my proper address

                                my correct address is 52, somnath society, near amba nagar - 2, udhna - magdalla road, surat 395002

                                please send this courier in above as address ASAP

                                Consignee's address incorrect/incorrect - Comment #3834754 - Image #0
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                                  I
                                  Isha_Malhotra
                                  May 17, 2021
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                                  My courier status mentioned it has been delivered to self, i am not at my place, i never received it.

                                  Waybill No
                                  [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    2
                                    20PKB359 Belal Khan
                                    May 17, 2021
                                    Resolved
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                                    Resolved

                                    I ordered a gadget from acer e store which was to be delivered through blue dart. It came all the way from Pondicherry but in tracking it is stuck in Jabalpur Edl Dely Ce and status is showing as Special Delivery - Area not serviced.
                                    +1 photos
                                    May 19, 2021
                                    Complaint marked as Resolved 
                                    I talked to them and they assured me that it will come as soon as possible
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      D
                                      Divyadevan
                                      May 17, 2021
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                                      Address: Axis Bank, Chennai Main Branch.
                                      Website: www.bluedart.com/how-to-track

                                      The courier containing all the confidential details of Axis Bank Account has been reached my hometown but not yet delivered to home. Complained many times to Blue Dart but still they say it will be delivered by today or tomorrow. It's already been more than two weeks. Still no action taken other than that even after sharing my contact number and Landmark. Please assist ASAP.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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