boAt-lifestyle.com/ — imagine marketing private limited boat bassheads 225 in-ear super extra bass headphones with one button mic (red) | b01mcusd3l

Address: Bangalore, Karnataka

I had purchased new headphones (Boat bassheads 225 in-ear super extra bass headphones with one button mic (Red) | b01mcusd3l) of boat brand from amazon (Amazon.in) with a warranty of 1year. After a month o[censored]sage during which the period to return to amazon is completed, the mic stopped working.
I raised a complaint (Complaint ticket number [#41317] on 11th november) with the boat brand selling in india with name
(Imagine marketing private limited) located at :
131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway,
Goregaon (E), mumbai - 400 063. India

Support team | tel: +[protected]
Redwood & imagine-mumbai| mon - sat (12pm - 6pm)|
Email: [protected]@imaginemarketingindia.com

And have been sending emails since then, but they are not responding and are not taking any action either.

Please help me get a replacement or a refund.