Claimed

boAt Complaints & Reviews

1
Updated: Mar 29, 2025
Complaints 5718
Resolved
425
Unresolved
5293
Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

boAt reviews & complaints(5718)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pataki
Mar 29, 2025
Report
Copy

2m USB cable made to fail

Website: www.boat-lifestyle.com

Paid 300 rupees for a braided 'quality' cable that died before 240 charges. No rough usage. Always plugged in and out like a surgeon.
This company shouldn't get an IPO. Founder should be jailed for defrauding people with fake brand tag. I'll be against this company forever. Even 500cr won't change my mind....
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalit Tiwari 23
from Indore, Madhya Pradesh
Feb 28, 2025
Report
Copy

severe complaint regarding damaged airdopes 311 and unacceptable customer service

Dear Madam/Sir,

I am writing to express my extreme dissatisfaction with the product I purchased from Boat, namely the Airdopes 311, and the utterly disappointing service I received from your company and authorized service center.

I purchased the Airdopes 311 with high expectations, but upon unboxing the product, I discovered that it was damaged. I immediately informed your customer service team regarding the...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
venkatesh vunnam
from Hyderabad, Telangana
Jan 18, 2025
Jan 20, 2025
This thread was updated on Jan 20, 2025
Report
Copy

Address: Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093, India

I ordered smart watch on 6th jan i received the order on 11th jan same day raised a complaint empty box received after i got a mail on 17th jan request rejected
boAt customer support has been notified about the posted complaint.
Jan 18, 2025
Updated by venkatesh vunnam
order id : 7475225
Jan 20, 2025
Updated by venkatesh vunnam
Order id :7475225.i ordered 6th January i received 11th January i complained about the issue on email after 6 days i got update mail rejected your request
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kk_ahir
    Dec 21, 2024
    Dec 21, 2024
    This thread was updated on Dec 21, 2024
    Report
    Copy

    warranty claim rejection ticket no. 52785269

    Complaint Details:
    I purchased Airdopes Hype Opal Black From boAt on [04 January 2024]. Unfortunately, the product developed a fault, and I claimed a replacement under warranty. Since the original product was out of stock, I was provided with an alternate product as a replacement.

    The replacement product also became faulty, prompting me to file another warranty claim. However, my claim was rejected with the reason that...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    ajaypozhikavu
    from Kollam, Kerala
    Dec 16, 2024
    Dec 17, 2024
    This thread was updated on Dec 17, 2024
    Report
    Copy

    I placed an warranty request on 4th December with token number #52426739 On 10th December the replacement shipped through delhivery with AWB #[protected] and the delivery date was 15th December and it didnt delivered on time and the item is still in Greater thane itself on 16th December they extended delivery date to 19th both boat and delhivery customer care is saying something already taught by reading the tracking page none of them helped
    boAt customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Meenakshi Akila
      Oct 8, 2024
      Report
      Copy

      Product warranty

      Recently, I have ordered boat airdopes supreme in sporty blue colour from Flipkart and had issues with the product within a month. So I had raised the warranty claim for it as it had 1 year of warranty. After rejecting the pick up four times without even contacting me, finally my product got picked up by @bluedart courier on my 5th attempt and 3rd warranty claim against the boat ID — 50793066 and bluedart tracking ID [protected].br...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      J
      Jaya Bhuyan
      from Barpeta, Assam
      Sep 25, 2024
      Report
      Copy

      Device is stop working after two months from the purchase

      Address: Town-Sarthebari,Ward No-6, Dist -Barpeta,pin-781307

      Dear Sir/Madam,

      I am writing to express my disappointment with the BoAt Power Bank I purchased in 16 july 2024. The device stopped working just two month after purchase, despite proper usage.

      On 23/09/2024 I contacted BoAt's customer care helpline number-[protected] to report the issue. Unfortunately, I received no response or resolution from boat power bank officials.

      Details:

      -...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      Rahul Prasadh1
      from Chennai, Tamil Nadu
      Sep 24, 2024
      Report
      Copy

      Delay in Warranty Claim Resolution and Unacceptable Product Alternatives

      Address: Mumbai, 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, India, and has 1 office location.

      I, Rahul, purchased a pair of boAt Immortal 121 earbuds in June 2024. Unfortunately, the product stopped functioning properly, and I submitted a warranty claim under ticket ID 49811549.Despite several communications over the past 25 days, the company has failed to provide a satisfactory resolution. The company acknowledged that my original product was out of stock and offered me inferior models as replacements, including refurbished options...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      N
      Nikki bikki
      from Kichha, Uttarakhand
      Sep 16, 2024
      Report
      Copy

      Air podes defect

      Address: Phase -II Noida , Gautam Buddha Nagar, Uttarpradesh

      Brand :- boat
      Commodity:- wireless earphone
      Product code:- boat airpodes 131
      Manufactured by:- Califonix tech and manufacturing Pvt Ltd
      Manufacture:- May 2024

      Purchase:- August 2024
      Defect:- left side of air podes not working. No sound audible...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      N
      NSunilKumar
      from Bengaluru, Karnataka
      Sep 16, 2024
      Report
      Copy

      Selling faulty and used product for the price of new.

      I am writing to express my deep dissatisfaction with the recent experience I’ve had with Boat company. I received a boAt WCD 20W PD Wall Charger product that was not only defective from the start but was replaced with a used, dirty item rather than a new one, despite my explicit request for a refund.

      I initially contacted customer case because the product was non-functional on day one. I clearly stated that I did not want...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      T
      tayab_22
      from GHAZIABAD, Uttar Pradesh
      Sep 12, 2024
      Report
      Copy

      Bad service of boat, given for repairing but not yet received my product

      Website: warranty.boat-lifestyle.com/service-center

      On 22nd august, 2024, i have given my atom 81 bluetooth earphones to repair as it was having a low sound on right earphone than left side under warranty claim. On 23rd they received the earphones. On 24th august they said they received the wrong product so they rejected my warranty claim. It will came back again. On 25th august i had received another one person's product which was wrong product. The delivery boy said that he will exchange...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      Manoj_Saini
      Jul 29, 2024
      Report
      Copy

      warrant claim # 47864128

      I purchased Red gear Shadow Blade keyboard last year in Oct month from Amazon but the product start giving trouble in mid of May month. later on when I submit warranty claim with Boat, they sent me a cheap 500 Rs keyboard as replacement product against Rs 2500 keyboard without my consent. When I call their customer care multiple times, first they assured me that they have escalated this issued to Backend team, when after 2-3 calls within...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Address: Indore

      I ordered a boat product on 16 June and they showed on their website that it will deliver on 19th June but on 19th June they give me a msg that your product is delayed and it will deliver on 21 June so I think it's okay but on 21st I get a msg again that your product is delayed and it will come on 23 then I contacted customer care and they sucks the worst customer care service I have ever experienced and I wrote an email to them but they...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      sukhi@
      from Farrukhabad, Uttar Pradesh
      Jun 20, 2024
      Report
      Copy

      After replacement facing the same issue

      Address: Chandpur, panchalghat road farrukhabad
      Website: Boat

      The right side of my boat Airdopes Alpha Jet Black is not working. I have complained twice. The second time also I got a defective product and now I am being asked to complain again after 120 days. The same issue occurred Even after replacement. They told me that my product is working and reject my claim. I am still facing the same issue and sound quality is also bad...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      K
      Karthik Varun
      from Coimbatore, Tamil Nadu
      Jun 12, 2024
      Report
      Copy

      Boat soundbar not able to find service regarding

      I bought boat sound bar 3 years before. Its got repaired .Now i am not able to service it as well as make complaint registration in boat website.

      They given service centres are not ready to taken my soundbar product to service.

      i don't know where to service.

      It was worst experience which i had so far...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      J
      Joseph Kevin Akash
      from Thanjavur, Tamil Nadu
      Apr 26, 2024
      Report
      Copy

      Airpod issues in warranty claim

      Address: Imagine Marketing Limited Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093, I
      Website: www.boat-lifestyle.com

      I have ordered airpod Boat Airdropes161 in Flipkart.Till last month, it was working properly but now sometimes earpods are not charging, over heating issue, Bluetooth connectivity problem also.So, I booked for warranty in your site.My ticket id is 45401651.Before handing over the product to the delivery partner, he checked the airpod nothing was damaged.But now the service centre has sent me a message that my airpod was damaged, so they didn't...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      A
      ANDERSON MOSES
      Apr 3, 2024
      Report
      Copy

      Website: www.boat-lifestyle.com

      I have ordered an product [ boat nirvana 751 anc ] from the boat website.My order number is 6381368. It was placed on 31st of march. The extimated date of delivery mention is 2nd april. But, now its 3 april. Still there is no update on the order. It is not yet dispached. Please give some valid and proper reason. We just need a proper support from the team of boat. Even we can't even contact the customer service.
      boAt customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I am writing to bring to your attention an urgent issue I am experiencing with boAt TWS Airdopes 441 RTL Wireless Earbuds I purchased from boAt.
        One year back, I purchased one Wireless Earbuds, which I have been using for both personal and professional purposes. However, I regret to inform you that I am encountering significant issues with the headset. Specifically, the charging case is not working properly and the charging functionality...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        H
        Hentry Fryen
        Mar 15, 2024
        Report
        Copy

        Empty box product delivery

        Address: Manager, Imagine Marketing Pvt ltd. E Wing, unit -505 Wing 2, corporate Avenue Atul project opp. Solitaire Andheri East Mumbai Maharashtra - 400093.

        I am writing to follow up on my previous complaint regarding the empty product delivery I received on March 1, 2024. Upon opening the delivery box, I was dismayed to find it completely empty. As per our correspondence, I promptly raised this issue through email, providing photographic evidence of the empty box as requested.

        Despite assurances of resolving the matter within 10 days, I regret to inform you that the problem remains...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        H
        Hentry Fryen
        Mar 15, 2024
        Report
        Copy

        Warranty claim order there is product is missing

        I am writing to follow up on my previous complaint regarding the empty product delivery I received on March 1, 2024. Upon opening the delivery box, I was dismayed to find it completely empty. As per our correspondence, I promptly raised this issue through email, providing photographic evidence of the empty box as requested.

        Despite assurances of resolving the matter within 10 days, I regret to inform you that the problem remains...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy