Boat — warranty claim - boat rockerz 255r-black

Address:

Shrinivas, Prakash Nagar(East) in front of ganesh kirana store latur-413512

I bought the product boat rockerz 255r bluetooth headset with mic and 6 months later one side of the earphones is not working. The customer service is answered by an automated system asking me to register the product and sent me link. I have visit their website and registering but they replied on that pick up takes place in 2 days but still no confirmation on that and it has been more than 15 days. I tried to mail them but they were not replying. This is very difficult to use my product.

Ticket no. : 1540052