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BOOKadda Complaints & Reviews

www.bookadda.com
2
Updated: Mar 16, 2022
Complaints 31
Resolved
12
Unresolved
19
So far, so good. BOOKadda is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BOOKadda will keep up the work and continue to help more customers with their concerns even better 🤝
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BOOKadda reviews & complaints(31)

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N
Nikitesh Tambe
Mar 16, 2022
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Irregular best bus

Address: Best bus Mumbai

Sir

I would like to inform you that in I use best bus A427 on daily bases for travel through ghatkopar station to marwa road junction but bus delay daily more than hour.
Please take serious action against best bus staffs
I hope you will take some action and do the needful as soon possible.

Thanking You

Yours sincerely

Nitikesh tambe.
Phone no:[protected]
Ghatkopar...
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Bugatha chinnayya
from Bengaluru, Karnataka
Feb 26, 2022
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Sewerage pipe line blockage

Address: House No.323 Masid road near boys hostel Madhuranagara 2nd stage Bangalore 87

Sewerage pipe line fully blocked in my residence since one week....
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R
Ratnakar Kallakuri
from Hyderabad, Telangana
May 23, 2017
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No response or delivery initiated for last 10 days

Address: Hyderabad, Andhra Pradesh, 500072
Website: www.acadzone.com

My experience is very bad when i ordered using acadzone in bookadda. Very poor customer care process. No response to the calls made and the status remains as "ordered" only even after 10 days from the day of placing the order. The transaction id is[protected] and ordered item is comptia cloud essentials exam c10-001 (English). This is placed on 12th may 2017...
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Y
Yashwant Pande
Sep 14, 2016
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Customer service and order processing

Address: Bangalore, Karnataka, 560009
Website: www.bookadda.com

I ordered 6 books from bookadda.com on 30th aug - order #[protected]; expected books shipment was within 7 days. However only one book out of 6 was dispatched. Now when i am calling customer care no given on bookadda.com, they tell me that 'books are going to be shipped today', this is happening from sat 10th sept and it is repeated on tue, wed.. I am getting same reply that "books will be shipped today" but no progress at all. Customer...
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K
kirtigoyal9
from Patiala, Punjab
Jan 13, 2016
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Payment

Address: 560020
Website: bookadda.com

I ordered a book from bookadda.com on 10 Jan, 2016 n payment was successful for Rs 499 with transaction id[protected]...n amount was debited from account but customer care executives are saying there is no order for this book in their data n deleted all summary of this order from my account n now they are not confirming my order n also not satisfy to credit my amount...
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venkat battu
from Chennai , Tamil Nadu
Oct 9, 2015
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Amount is not refunded

Address: Chennai, Tamil Nadu, 601204
Website: BookAdda.com

Sir i purchased books on 27/o7/2015 in books Adda order number[protected] they send only one book out of four remaining books are not send and they cancelled my order, I call their customers care several times but they are not respond properly and amount is not refunded. Please solve my problem. My name is venkat battu from Chennai ....
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venkat battu
from Chennai , Tamil Nadu
Oct 9, 2015
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Amount is not refund

Address: Chennai, Tamil Nadu, 601204
Website: BookAdda.com

My order number[protected], is cancelled by books Adda, I received only one book out of four books remaining books are not received that are cancelled, but they are not refund my money, from two months on words I call their customers care they are not respond properly. My name is venkat battu from Chennai...
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Parimal Jha
from Bengaluru, Karnataka
Oct 4, 2015
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Book has not been received after payment

Website: bookadda.com

Status:Payment Released Successfully Suborder ID:[protected] Paid by: [email][protected]@gmail.com[/email] Paid to: [url=http://www.Bookadda.com]Buy Books Online, Online Bookstore in India, 2014 Books Discounts - BookAdda.com[/url] Payment ID:69066256 always their site has login problem by email they do not respond every time i call they put me on hold and wasted my balance not receiving a single time i pay through pay...
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R
ranje46
from Delhi, Delhi
Sep 26, 2015
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My product is principles of agricultural engineering by t. P ojha, mical

Address: New Delhi, Delhi
Website: www.bookadda.com/

I have no information about this product, i have paid online paymant so please help about.
Transaction id:[protected],
Shipping address:
Ranjeet kumar
Room no. - 108, 2nd block, boys hostel, r.A.U pusa distt - samastipur, 848125
Pusa farm
Samastipur
Bihar
India - 848125
[protected]

Order grand total: rs. 536
Order summary:your purchase contains 1 orders.br...
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R
Rajesh Bhapkar
from Delhi, Delhi
Aug 19, 2015
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Online Purchased item not recd

Address: Pune, Maharashtra

I placed an online order for a text book of Std 4 on Bookadda.com website on 1st Aug' 2015 - Transaction ID[protected] Did not receive the same till date. Tried calling them on their Customer Service No[protected] on Aug 13, 2015 - which is answered by an auto answering machine and then it plays music continuously. I have called around 4-5 times and one or two calls lasted upto 10+ min's - but only music ringing - after which...
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R
ryan d'cruz
from Phalodi, Rajasthan
Aug 19, 2015
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Not yet delievered

Address: Mumbai City, Maharashtra

I had ordered for a book on 19 July. ' OXFORD Dictionary of Psychology' and I have not received it yet... I made numerous call and email to BookAdda.com. but no reply was made from the... Its a worst online shopping portal.. Hate BookAdda. Com.....
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D
DEEPAK@Bank
from Kolkata, West Bengal
Aug 17, 2015
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Order number & order confirmation not recieved

Address: Giridih, Jharkhand

On 15 th Aug-15 I have purchases one book from BOOKADDA.COM " HUMAN RESOURCE MANAGEMENT" for which I have paid through Net Banking Rs.324/- and i have recieved transaction reciept as SUCCESSFUL. Now, BOOKADDA.COM is not providing me the Order number or order confirmation. I have also send many email to BOOKADDA.COM but no reply recieved yet....
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D
Divish Aggarwal
from Delhi, Delhi
Aug 15, 2015
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Bookadda.Com Not Refunding My Money

Address: New Delhi, Delhi

I ordered "book of secrets" from bookadda.com on 2nd July, 2015. Order id is :[protected] Payment was done via :- mobikwik wallet. Order was cancelled on 22 July I was supposed to get my refund within a week, but it has been more than 3 weeks and they haven't refunded my money. I made numerous calls, email but still no refund. PLEASE HELP...
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Leotrope
from Eluru, Andhra Pradesh
Aug 10, 2015
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Book not sent even after payment

Address: Bangalore, Karnataka

Dear Sir with this ID :[protected] I booked Pathfinder Life Sciences Part -I & II on the date[protected] and paid amount Rs. 732/- IOB internet banking and I received only Part - II of that series and I still waiting for Part - I. Thanking You Sir...
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A
ADitya Prasad Sahu
Jul 28, 2015
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No response after order

Address: Bangalore, Karnataka

Hi, I booked 2 books online with transaction id[protected] from BOOKADDA.com on 22-JUNE-2015 At the time of placing the order, the book was displayed as available in stock. Then the book ws successfully booked with Transaction Number:[protected] . Then after 10 days i got a message that please contact custoemr care . your books wil be delayed now after 1 month, i am yet to get a response. I have sent many mails but received no...
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R
rajat ghosh19
from Mumbai, Maharashtra
Jul 13, 2015
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order delivery transaction id - 1438571521312

Address: Mumbai City, Maharashtra

Placed this order last week, no updates yet, website does not show any order history, the order is not listed and my past orders do not display order history. customer care is not picking up my phone and email is not being dispatched. I have already paid for the order, kindly look into the matter....
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A
ANVIJ123
from Tellicherry, Kerala
Jul 10, 2015
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Non delivery of Book

Address: Ernakulam, Kerala

I have ordered a book 'Indian Economy' by Ramesh Singh, 2015 edition on 23rd June 2015 from Bookadda. The transaction ID is[protected]. Estimated dispatch date was 26th June, 2015. Here is a brief series of my calls with the customer care executives of bookadda: Call made on 27th June : I was informed there was delay in despatch;it would be made on 29th. 29th June : Again 2-3 days delay.Book was packed and kept and courier service...
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S
sspapu
from Bengaluru, Karnataka
Jun 9, 2015
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BOOKADDA FRAUD

Address: Uttara Kannada, Karnataka

I ordered a book named 'Electrical Engineering Materials by S P Seth' in 'Bookadda.com' site on 24/04/2015, order number[protected], but didn't received my item for more than a fortnight, on asking in their customer care, I was told the book is not available and they going to refund money in 7 working days, but even after numerous phone calls and email conversation I didn't received my refund yet after 45 days of transaction, now they...
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K
Kanika Jhamb
from Delhi, Delhi
Apr 22, 2015
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non receipt of order and no communication

Address: New Delhi, Delhi

I ordered books from www.bookadda.com on 6th April'15 but have not received the same yet. They don't send an acknowledgement email (just SMS). I tried contacting them via email and customer care number but nobody comes back. I need my money back....
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T
tejisingh
from Ludhiana, Punjab
Aug 15, 2013
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cd with no content sent

i purchased two cd's for preparation for ctet exam i and ii from bookadda that were prepared by practiceguru.
firstly the cd's were sent a week late as bookadda did not have in stock nor did the publisher.ultimately it arrived and when i tried to run it ,it required a password for which it was written to contact practiceguru
i contacted them many times through mail and phone.they did not respond.when after one day...
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