[Resolved]  Bookadda — cd with no content sent

i purchased two cd's for preparation for ctet exam i and ii from bookadda that were prepared by practiceguru.
firstly the cd's were sent a week late as bookadda did not have in stock nor did the publisher.ultimately it arrived and when i tried to run it ,it required a password for which it was written to contact practiceguru
i contacted them many times through mail and phone.they did not respond.when after one day they responded and sent me the id and started the cd and to my horror found it barely had anything compared to what was written on cover.
on cover it was written it had 140 tests whereas it had only 20 and both the cd's for paper i and ii were identical .there was no difference. i contacted them again and they said that they have sent the wrong cd and they will now send the correct cd. they give me a courier no through which they sent the new cd .when courier did not arrive and asked them again they said they did not have any such cd and they will refund the money.what a mockery ,they are selling cd at a premium site like bookadda without having anything and see the plight of site like bookadda who did not bother to verify the contents of cd before floating on website.
they promised time and again to refund the money but still have not refunded till date. the matter is not about money but i shall advise readers to refrain from making purchase from bookadda for items where content is not clearly mentioned and specially such cd's where such frauds can happen.
specially aware of this company practiceguru ,they having nothing in hand except for cover of cd's ,they are a bunch of fraudsters selling test material without even having the same.the following is the name of the cd i purchased.
[protected] Powerful Test Series: CTET Paper I(English) Practice Guru .
[protected] Powerful Test Series: CTET Paper II(English) Practice Guru
thanks
tejinder
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Aug 14, 2020
Complaint marked as Resolved 
 
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    +91 80 674 15556
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    13, First Floor, Palace Cross Road, Bengaluru, Karnataka, India - 560 020
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