BookMyBai — no maid, no refund

Website: www.bookmybai.com

I made the payment of 1000/- on 4 the dec for a cook/ maid. No maid/ cook was provided to me, so i asked for refund of the amount i paid earlier.
But there is no response from bookmybai.com.
They are not informing anything, neither they are giving any reference number nor any particular date of refund.

Very pathetic service.

Seems like they are a fraudulent company making money by looting customer.
Pl help me to get back my refund amount of rs 1000/-