Submit a Complaint
Cinema
BookMyShow

BookMyShow — Transaction failed and they refuse to refund.

Address: 560103
Website: www.bookmyshow.com

I booked a ticket on 7th may for a movie on 8th may via bookmyshow app. The transaction was frozen and i tried to call there customer care but call was getting cancelled. I check in booking history there was no ticket on the app. As per bookmyshow a incomplete transaction will get refunded in 4-5 days.
I called them on 14th may and they were not ready to accept the issue. They said the transaction on 7th may was complete and we have send the ticket to your "yahoo" email id. Which is incorrect, bookmyshow app takes my default gmail id (tested by booking a dummy ticket). How will a customer understand on which ID they are sending the ticket, when there system is flawed. The app dosen't show the booked ticket and they are not ready to accept this fact.

Bookmyshow customer care executive are arrogant and have OCD to continuously say "bookmyshow app can never have a technical problem ". After a call of 1hr on 14th may, I understood they are not going to address this issue and refund my money. I hope consumercomplaints can help me solve this and make these frauds pay for there stupidity.
Was this information helpful?
No (0)
Yes (0)
 
10 Comments

Related BookMyShow reviews

[Resolved]BookMyShow - Ticket issued but movie not screened and refund not issued even after incident ticket raised[Resolved]BookMyShow - Ticket issued and movie not screened but so far not refunded[Resolved]BookMyShow - Ticket issued but movie not screened- Refund not issued[Resolved]BookMyShow - Ticket issued and movie not screened. Refund also pending[Resolved]BookMyShow - Cancellation & Refund
View all 1531 BookMyShow Reviews

Comments

Book My Show — Non addition of 50inr in my wallet

Non addition of 50inr in my wallet pls refund it or add in my wallet transaction ref no-IG0AZRNLF7
Reply

Bookmyshow — Money got detucted and didn't get into the bookmyshow wallet.

Today i was adding balance to my bookmyshow wallet and the money from the ank account got detucted but didn't came into the wallet. Plz help to get my money back. Referrence id IG0AZMJEU4.
Reply

Bookmyshow — Bookmyshow movie tickets

My money is reduced in my bank rs1599 transaction is failed please refund my money
Reply

Book My Show — Ticket Booking

I tried to book my ticket from BMS.Amount got deducted but I dint get the tickets.So I want the refund.Kindly do the needful. My contact number-[protected], mail [protected]@yahoo.com
Reply

Bookmyshow — Tickets

I tried booking to tickets for the movie talvar on 13th october 2015 but it said that my transaction could not be proccesed but money was deducted from my account
Reply

Bookmyshow — Refund for show cancellation

I had booked tickets from your site but I was informed by the cinema that the show has been cancelled .they didnt gave any message to me about refund

Reply

Bookmyshow — Unable to cancel movie tickets

I have booked movie tickets unfortunately same time i have some other work is there now i am trying to cancel but there is no option to cancel
Reply

Bookmyshow — There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (#-131)

There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (#-131)
Reply

am not going show

movie tickets refund
Reply

Internet handling fees

Why is internet handling fees multiple of the tickets I book. I think it should be same irrespective of the tickets I book. What is this.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1531
    Pending
    0
    Resolved
    852
    View all 1531 BookMyShow reviews & complaints
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information