[Resolved]  Bosch Home India — complain of refrigerator

Address: 121004

Mohan electrovision
Ballabgarh
Faridabad.

To

Bosch home india pvt. Ltd.

08/11/17

Dear ms. Bosch co.

I purchased a refrigerator of bosch co. On 6 june, 2017. The piece is on five years warranty. It was delivered to my residence on same day and your representative familiarized me with its settings and operations.

On 24 october, and now my refrigerator is still dead. Your technician came home, he checked some parts and go back but the problem resumed on same day. The problem still persists.

I have tried reaching your service-staff for the past two days with no response. I am not satisfied with the repairs undertaken. Since the piece is on warranty and the problem is persistent, i request you to kindly replace it with a fully-serviceable one at the earliest.

And my complain number is[protected]

Thanking you
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Dec 10, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
Bosch Home India Customer Care's response
Dear Vivek,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

Regards,
Bosch Home Appliances Team
 
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