[Resolved]  Bosch Home India — complaint

Address: Coimbatore, Tamil Nadu

I have lodged a complaint regarding the washing machine on 19.10.2017 and the engineer visited on 20.10.2017 from hap serv from coimbatore, they have taken the visit charges of rs.400/- vide bill no: 2407 and they have the part for servicing. They placed the part on 23.10.2017 and they charged rs.2750/- vide bill no: 2411, and we called him again mr. Vinoth kumar, mobile no: [protected]/[protected] for the same complaint on 24.10.2017, they have taken the same part again, but till today after 20 days they have not rectified the issue. We called several time but no proper response from them and also called customer care from still no response and this kind of response will spoil your company in coimbatore. I request your good self to take action immediately and rectify the issue by today itself.
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Dec 17, 2017
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Nov 14, 2017
Updated by sarawagivikram
thanks for quick response.
Verified Support
Nov 15, 2017
Bosch Home India Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please share your contact and location details here so that the issue can be looked into on an urgent basis.

Regards,
Bosch Home Appliances Team
 
1 Comment

Comments

We are purchase a vacuum cleaner on April-2017
model no -GAS-15
We are give a service on SUPER POWER on 1/11/2017
Add[protected], 1st floor, beside mahesh bank, bundar locks, m.g.road, Vijayawada-520002
PH[protected], [protected]
UP-TO now there is NO response on there because there is a no motor problem that way they are give to use
UP-TO- 65 days complete but up to to there is NO answer
my job card no -8329

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