[Resolved] Bosch Home India — no response

sarawagivikram

from Chennai, Tamil Nadu

Nov 15, 2017

Address: Coimbatore, Tamil Nadu

Dear Team,

I have lodged a complaint regarding the Washing Machine on 19.10.2017 and the Engineer visited on 20.10.2017 from Hap Serv from Coimbatore, they have taken the visit charges of Rs.400/- vide bill No: 2407 and they have the part for servicing. They Placed the part on 23.10.2017 and they charged Rs.2750/- Vide Bill No: 2411, and we called him again Mr. Vinoth Kumar, Mobile No: [protected]/[protected] for the same complaint on 24.10.2017, they have taken the same part again, but till today after 20 days they have not rectified the issue. We called several time but no proper response from them and also called customer care from still no response and this kind of response will spoil your Company in Coimbatore. I request your good self to take action immediately and rectify the issue by today itself.

Regards,

Vikram Kumar
[protected]

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Dec 17, 2017

Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2017

Bosch Home India Customer Care's response Dear sarawagivikram,

Thank you for sharing your contact details. We have escalated your issue to the concerned team. Our customer service team will contact you shortly.

Bosch Home Appliances Team