[Resolved] Bosch Home India — Refrigerator

rssaripalli

from Visakhapatnam, Andhra Pradesh

Jul 24, 2015

Address: Visakhapatnam, Andhra Pradesh

I purcahsed 404lts bosch refrigerator on 20/10/2014 on 20/7/2015 it stopped working.the technician attended the complaint after 2 days and informed about the replacement pcboard. to my surprise it is not available in india right now and it is to be imported from GERMANT and it takes 15 days time. imagine the plight of the customer who spent
Rs 50 000 for such an international branded product.
Your Complaint ID is[protected] the desirable resolution of my problem is to refund the money . i contacted your people thru cc no emails .

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Complaint marked as Resolved

Bosch Home India customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2015

Bosch Home India Customer Care's response Hi, Apologies for the inconvenience caused to you. Please share your contact and location details here or write to us on service.[protected]@bosch-home.com to serve you better. Our representative will get in touch with you shortly. With Regards, Bosch Home Appliances Team