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Boult Audio Complaints & Reviews

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Updated: Nov 8, 2024
Complaints 2016
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Boult Audio reviews & complaints(2016)

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M
Mohammed Dilshad KK
Nov 8, 2024
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Z40 pro

I am writing to request a replacement for my recently purchased Boult Z40 Pro earbuds. Unfortunately, I've been experiencing an issue with the call volume since I received the product. While the earbuds perform excellently for music and video playback, the call volume remains low even at maximum settings, making it difficult to hear during calls.

I have tried adjusting the volume and troubleshooting, but the issue persists....
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M
Mohanakrishnan_1972
from Chennai, Tamil Nadu
Jul 7, 2024
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Regarding refund of courier charges

Address: Boult Audio, Ground Floor, DLF Tower Plaza, DLF Phase 1, Sector 26A, Gurgaon - 122002

This is to bring to your kind attention that i have raised a reimbursement request for the courier toward boult earbud service which is under warranty i have couriered the earbud wide courier no. dated:26/6/24 via DTDC courier from Chennai to New Delhi which cost us around Rs .150 which is yet to be received against their committed amount of Rs.100 for courier charges. I have also filled courier reimbursement form and received a message saying...
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U
Udaytawade
from Nashik, Maharashtra
Jun 25, 2024
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Boult x45 wireless earbuds

Address: 1/c alakh niranjan boys town road nashik 422005

I purchased boult x45 on 26-march-2024 and its only 3 month and its not charging...
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T
teraboy
May 29, 2024
Jul 7, 2024
This thread was updated on Jul 7, 2024
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non-receipt of reimbursement and poor customer service

I am writing to formally lodge a complaint against Boult Audio regarding their failure to process my reimbursement request and their extremely poor customer service.

On 22nd May 2024, I submitted a reimbursement request along with the required form for INR 100 to be credited to my Paytm account. This was after returning a faulty product as instructed by Boult Audio support.

Despite multiple follow-ups via email...
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A
alakeshthakuria
from guwahati, Assam
May 23, 2024
May 23, 2024
This thread was updated on May 23, 2024
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Address: Vill+P.O.:-Niz-Namati,P.S.:-Tihu,Dist.:-Nalbari,State:-Assam,Pin:-781355

Dear Sir,
I would like to inform you to dated-30.09.2023. Bill no #FAJ4ZZ[protected] I Purchase
this earbud but this earvud is not properly working so please help & support your team

Thanks
Your customer
M.no [protected]
Boult Audio customer support has been notified about the posted complaint.
May 23, 2024
Updated by alakeshthakuria
Kindly Replace
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    N
    necpl
    from Guwahati, Assam
    May 23, 2024
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    Claim

    Address: VILL+PO:- NIZ-NAMATI PS-: TIHU DIST-: NALBARI ASSAM

    Dear Sir,
    I would like to inform you to dated-30.09.2023. Bill no #FAJ4ZZ[protected] I Purchase
    this ear phones but this ear phone is not properly working so please help & support your team

    NOTE-: TILL TIME NOT ANY RESPONCE

    Thanks
    Your customer
    M.no [protected]...
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    T
    Tend Field
    May 17, 2024
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    Boult EarPods

    Client number-[protected]

    Description- Sir I have made a complaint that my boult audio is giving battery and connection issues, so I have raised the complaint and registered the complaint then I have a mail from boult audio saying that send the product to the given address. So, I did has it was instructed in the mail. Then I have made a delivery to boult audio at given address. Now it had been many months since I haven't received...
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    A
    Ajmal Nizam
    from Delhi, Delhi
    Apr 15, 2024
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    I have sent my Boult EarPods for repair but havent received them yet.

    Address: 101, First Floor, Greenview Appartment, Rose Nagar Sreekaryam Thiruvananthapuram, KERALA 695017 India Phone number: ‪8587965420‬

    I have sent my Boult EarPods for repair but haven’t received them yet. More than a month has passed but no response no mails messages nothing!! Tried several times through calls and WhatsApp but didn’t receive any proper responses!! Only getting this msg
    “We regret the inconvenience. your case already has been escalated to the warehouse team, we request you to wait for some time. we will update you as soon as we get any update.”...
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    A
    anujcoer
    from muzaffarpur, Bihar
    Apr 6, 2024
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    Boult audio Z40 pro

    - Purchased the product from AMAZON on 27.01.24

    - After getting problem in one buds i am requesting warranty service on the website of BOULT audio with #Ticket Id[protected] in which i have to send the product to [ EXOTIC MILE PVT LTD, B-67, WAZIRPUR INDUSTRIAL AREA,
    Delhi, delhi- 110052.] for servicing.

    - I have sent the product through Delhivery courier to the above location with AWB NO.[protected]...
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    P
    Pappu420
    from Mumbai, Maharashtra
    Mar 5, 2024
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    No refund of courier charges even after one month of daily follow up.

    Hi Boult,

    Pls let me know how many more months I have to keep following up, for the refund of my courier charges.

    OR should I assume BOULT does not have qualified customer support professionals to sort such basis things.

    Just for the refund of my courier charges you asked me
    1) to fill a form
    2) Gave a voucher
    3) Verify with OTP, which I never got.

    Why can't...
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    Website: www.boultaudio.com

    I am writing to express my deep dissatisfaction with the recent service experience I have had with Boult.

    On 10/2/24, I sent my Boult earbuds for repair to your center. However, upon receiving the package today, I was shocked and dismayed to find that instead of my earbuds, the package contained *a stone*. This experience has left me feeling frustrated and inconvenienced, especially considering my reliance on the earbuds for...
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    C
    Chikukichu
    Feb 13, 2024
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    Boult audio eqcharge

    I bought a boult headset which is malfunctioning, so contacted customer support and as per their instructions i parcelled the product to them back, and they told us courier charge will be refundable. Now the product got back repaired, but courier charge not yet refunded. (Ticket ID:[protected]...
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    I
    Inchara s
    Jan 18, 2024
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    Product missing

    I had ordered z60 earbuds on 13th January. I received my order on 18th January. But the earbuds is missing inside the box...
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    I
    Inchara s
    Jan 18, 2024
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    Resolved

    Boult z60 earbuds

    Website: Boultaudio.com

    I had purchased boult z60 earbuds on 13th January. I received jy order on 18th January. But the earbuds where missing inside the box pnly the accessories and warranty card was there. The customer support are not responding properly also....
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    S
    simran78
    Jan 5, 2024
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    Ticket ID: No.01206427

    I still have to receive the courier refund which i filled the form also and now the earphones are not charging. i have to again send the product and they sending me a email with same ticket id. How will i get paid with same ticket id when they have not paid earlier. Also within 3months 2 times the product has issues. Pathetic customer service and product....
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    Address: Aakash suryan s/o Mukesh verma Aggarwal Mandi tatiri baghpat near zila sehkari bank pin 250601 mob no 8077700739

    I have purchased my boult audio powerbass with inbuilt powerbank from Flipkart on 13jan 2022 now I am facing 2 serious problems with it
    1st is about its battery backup it almost got discharged in within 1hour
    2nd is about its cconnectivity with the case...
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    M
    ms8561380@gmail.com
    Dec 19, 2023
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    Receiving a wrong product

    Address: Hno 1283 sector 34-c

    My boult astra were connecting differently so i gave it to the service centre for the repair under warrenty but after 4 5 day when i am reciving my product it is containing a different product totally different from what i gave...
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    H
    Hariseetha
    from Kolenchery, Kerala
    Dec 11, 2023
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    Its not working uji

    Its not working no charging...
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    R
    rajeshp250198@gmail.com
    Nov 27, 2023
    Jul 14, 2024
    This thread was updated on Jul 14, 2024
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    I am not receive shipping reimbursement two times

    Two times iam not received shipping reimbursement .I don't get shippment reimbursement two times my first ticket number is :01104814
    Second ticket number is:01223403...
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    K
    krishanu514
    Nov 16, 2023
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    Bluetooth neckband Replacement issue

    Address: Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area, Near Honda Showroom & Royal pepper Banquet, New Delhi-110052

    Hello I was using bold audio effect charge neck band.After having problem with it I contact with customer care, As they told me I courier it to their address & it's been delivered on 28th of October, 2023.I have attached also Proof of delivery statement & Delhivery shipping invoice.after that I called customer care many times but they again & again saying that we are escalating your concern, please wait for some time.Even when I sent mail...
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