Boult Audio — Warranty claim

Boult Audio — Warranty claim

R Rohit Paul123 Feb 24, 2021 Aug 2, 2023 This thread was updated on Aug 2, 2023

Dear Team, I wish to claim the warranty of my Boult Audio ProBass Curve Wireless Neckband Earphones purchased from amazon on 8th NOV, 2020. Yesterday suddenly the right earbud stopped working and no audio was being heard from it. This happened while using the earphones. I tried raising a ticket at "https://support.boultaudio.com/portal/en/newticket", but the page won't let me upload the invoice and the pop up shows ``unable to process your request at this time". So I am writing this mail as the last option since the customer care number also won't connect. Kindly guide me through the warranty claim process. I was very happy with the product regarding the performance, range and battery backup. Would like to keep using it in the future as well. I am providing all the details which are asked on the ticket page. Details of the order are as follows: Order ID:[protected] Order Date:[protected] Platform: AMAZON Colour: RED Product: Boult Audio ProBass Curve Wireless Neckband Earphones Name: ROHIT PAUL Contact: [protected] Email: [protected]@gmail.com Type of complaint: ONE SIDE NOT WORKING Address: Axis Bank LTD, Spectrum House, Sevoke Road, City: SILIGURI State: WEST BENGAL PINCODE: 734001 Kindly do the needful on an urgent basis. Was this information helpful? No (13) Yes (47)
Boult Audio customer support has been notified about the posted complaint.
4 Comments	Share
Submit Close

Related Boult Audio reviews

View all 2019 Boult Audio Reviews

Comments

Govind2001

from Varanasi, Uttar Pradesh

Jul 9, 2021

Sir,

I wish to claim the warranty of my Boult Audio Bassbuds X1
Wired Headset purchased from "flipkart" on 5th Oct, 2020.
Yesterday suddenly the right earbud stopped working and no audio was being heard from it. This happened while using the earphones.

So I am writing this mail as the last option since the customer care number also won't connect.
Kindly guide me through the warranty claim process. I was very happy with the product regarding the performance, range. Would like to keep using it in the future as well.

I am providing all the details. Details of the order are as follows:
Order ID: OD[protected]
Order Date:[protected]
Platform: FLIPKART
Colour: black
Product: Boult Audio Bassbuds X1 Wired Headset
Name: Akashdeep Gupta
Contact: [protected]
Email: [protected]@gmail.com
Type of complaint: ONE SIDE NOT WORKING
Address:
104/7, Juhi Lal Colony Kanpur, Uttar Pradesh
City: Kanpur
State: Uttar Pradesh
PINCODE: 208014

ramsha mehnaz

Dec 12, 2021

I am unable to upload invoice on warranty claim as one right earpiece isn't working properly.
I tried 1000 times via different ways but invoice couldn't be uploaded.

My email id is [protected]@gmail.com

Kindly solve this issue for me as soon as possible.

I hv attached my invoice below.

I want my earphone to work properly fast.
Please solve the whole problem.

Shaik maaz

Dec 22, 2022

I ordered my boult audio probass from Flibkart on 14th Nov 22. Seller : MTAILMODEECOM. I wanted a good battery life bluetooth and as it's mentioned in the description that it's gives 20hrs play back. But it's not evn giving 2hr. I want a exchange or a refund as soon as possible