BPTP — wrong noc letter

Customer Code 173612
Unit- BPTP Park Generations T6-1601

I am writing to address an important matter regarding the NOC (No Objection Certificate) issued for the flat I recently purchased at BPTP Park Generation Unit- T6 1601.

During the purchase process, it was communicated to me by Pushpinder Saharan (from the BPTP Sales Team) Komal Singh, and Shiv Kumar (from Square Yards) that the flat included five air conditioning units. However, upon receiving the NOC, I was surprised to learn that the unit is classified as standard and does not include any air conditioning units. This discrepancy has caused confusion and inconvenience, as the inclusion of air conditioning units was a significant factor in my decision to purchase the property.

I kindly urge you to rectify the information provided in the NOC to accurately reflect the amenities included with the flat. I believe this issue arose due to a misunderstanding or miscommunication during the documentation process, and I trust that it can be resolved swiftly.