[Resolved]  Britannia — Selling expired product

Address: Bangalore, Karnataka, 560054

I purchased one Good day biscuit from a very regular store today 4th Feb-17. while i open it, the color of the biscuits were dark then the regular color of the biscuits, but in hurry i ate two and immediately i found some faulty feelings then i checked expiry date and found its expired (11/08/16) and went back to the store they have few more biscuits of same expiry and still they selling it to the customers. Even after showing it to the store person they also not clear about the date to confirm how to check expiry . then i brought few more biscuits pack and show it to them with (22/12/16), definitely the format is date/month/year.
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Nov 27, 2018
Complaint marked as Resolved 
Britannia Industries customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2017
Britannia Industries Customer Care's response
Hi Lakhyajit,

Kindly share your contact number and email id so that we can pass this on to our concerned team.
Verified Support
Feb 08, 2017
Britannia Industries Customer Care's response
Hi Lakhyajit,

We request you to share your contact number and email id on [protected]@britindia.com so that we can address your complaint at the earliest.
 
6 Comments

Comments

I purchased one Good day biscuit from a very regular store today 20 april 2018 . while i open it, the color of the biscuits were dark then the regular color of the biscuits.and its expire before two months
I buy 3 good day biscuits in local shop, can’t check the expiry date than I ate the biscuits, the taste is vary bad(26/04/2021)
My name is Dhiraj kumar
Mail I’d [protected]@gmail.com
I purchased one Good day biscuit from nellore bus stand store at 16 july 20 21 . while i open it, the color of the biscuits were dark then the regular color of the biscuits.and its expire before two months
I buy 2 Britannia milk shakti biscuits in a local shop, expiry date 30/08/22 than I ate the biscuits, the taste varies badly please check the batch number bo322c9 - 411523:08 is it a fake expiry date or fake packing.


My name is Mohammad Saleem fafoo
Mail I’d - [protected]@gmail.com

Hi Team,

My mother brought a Britannia Good day chocochip cookies 5rs packet from nearest local shop at 04/04/2023. I just opened it and taste one biscuit its weird taste from actual taste so I check the expiry date as mentioned in the packet as 08/01/2023(DD/MM/YY). Kindly do the necessary action. Note :Awareness people can raise the compliance but if it a 5 Years child how they know it
Fyi,

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