[Resolved]  Airtel And Amba BPO Sales Executive — Airtel, AMba BPO fraud in Broadband Internet Cable connection

AirTel — fraud by airtel sales executives

I am Yogesh Choudhary resident in Pune.
In December '08 first week airtel sales personnel name Shruti, cell no. [protected] called me for their new postpaid scheme,
Then I agree on one scheme of 350 monthly rental postpaid plan, to convert my same prepaid no. [protected] into postpaid.
Then they send their sales executive to fill the form and collect advance money of INR 250 and give a new postpaid sim card of wrong series at my resident and after that they delay my connection for two weeks and after that when I ask them angrily about my connection they told we are just file your profile right now and on dec. 22 2008 they cancelled my prepaid sim card registration and my postpaid connection is active on dec 23 2008 but I don't have right sim card which is active to till today (dec. 30 2008) and their cell no.[protected] is switched off and airtel customer care says we can't do anything you have to contact those people from whom you purchase that plan.
please help me

Airtel Broadband — Fake promises by executives

I am here on behalf of my friend namely Mr. Ramesh Kumar Rawal S/o Sh. Santosh Kumar R/o # 3425, Sec 15-D, Chandigarh. We submitted all the required documents with Rs. 500/- cash on dated 7th day of February, 2009 around 5:30 PM. for Airtel Broadband Connection (Rs. 499/- plan, unlimited) and the executives namely Mr. Mohit and Mr. Vishal having telephone numbers [protected] and [protected] respectively promised that you will be using the broadband connection tomorrow by 6 PM. They said that our technical executive would come around 12:00 noon but up to 6 pm, there was no one for wiring or anything else. We were just trying to contact them but all in vain. Moreover, when I tried to approach the customer care in the regard on internet, the circle area radio button is not working there. A great technical error of web-developers. On continue browsing on Google, I found this website and I am just trying to say the concerned authorities that please look into the matter so that we may use Airtel broad-band soon. Thanks.

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

I am staying at BTM IInd Stage, Bangalore. I have applied for Airtel broadband connection 2 weeks back. They took 2600/- from me and never get back. I am trying to call the rep from 10 days but his cell is switched off. I called to customer care and they says they cant see any information about my application so you have to contact your rep. I cant understand whom should i contact to get connection. I need connection urgently. Rep has promised me to provide the connection in 5 days.

Broadband Connection — froad airtel dealer

in the starting when i begin to with airtel connection,that time dealer take 500 rs and told that u'r airtel bill start from 2nd month....ie this 500 Rs is u'r advance for first month ...n after a month first airtel bill came.n now i was telling to that dealer that i have already paid for that before only and he was saying that that was installation charge...rather Modem was mine...n before he dosn't told me that any about installation charge..that time he told me installation charge is free..now when i went to airtel office to make complaint of him , a lady (receptionist) told me that he left his job... and i make furthur inquiry about him ...i found that he is still in work..that lady(smart one) try to make me fool....in local no one is hearing our problem....i think airtel that's new policy to make costumer fool by telling several lying at the time of making connection.....

Airtel Broadband — Complaint against Fraud by Airtel Sales Executive

This is in regards to new broadband connection subscription that was done by me from Airtel's official website.An executive by name Mr. Naval Kishore working with your Authorized Channel Partner- Globus Consultancy and Services in IP extension visited me on 26thJan'2011 and collected INR1800/- cash and INR1899/- as cheque and shared a tarrif enrollment form which has and SEF code 25050 mentioned on the same confirming me that Engineer shall be visiting my residential address on 29thJan'2011. Since then I am unable to contact him on his cellphone no. as given on his visiting card- +91-[protected].lodged a complaint with customer care on 30thJan'2011 and my complaint reference no. is 42487082. The call that I recieved from Customer care division on 31stJan'2011 took all the details and informed me that this is a fraud and he shall be mailing me the photograph of this person to confirm and forward my request to Airtel Head Office in Okhla Industrial Area.
Unfortunately, I haven't got any call or email after this.

Airtel — Fake promises by Airtel Broadband Sales

Hi,
I have applied for a Broadband connection for myself on 29th May,2011. As they needed address proof, I submitted the same to Mr. Shubhashish Rakshit (+[protected]) and Rs. 500 on 30th May, 2011 morning. He mentioned that the connection and installation will be done by 30th May, 2011 evening. Since then I have been told several stories but the connection or the installation. I have been talking to another guy Mr Amit Shikdar [protected] (introduced by Mr. Shubhashish Rakshit ) over phone but none of them managed to fulfill their comitment. If this is the kind of service and commitment is being delivered to customers from a company like Airtel, then I'm affraid how long Bharati is going to be a top Telecom company in Inida.

Guys this is a request not to trust any of Mr. Shubhashish Rakshit or Mr. Amit Shikdar. Please don't give them money before they come to your premises for installation.

An Angry Customer

Hi,
I have something more to add to this. Yesterday morning I was promised by Mr. Shubhashish Rakshit (+[protected]) that the connection will be done at most by May 2nd, 2011. But I never got any call from anybody saying that we are coming to your home for installation, so I called Mr. Shubhashish Rakshit several times, but he never picked up the call. In the afternoon I called Mr. Amit Shikdar and he mentioned guys are going to be there at my house by afternoon. I got a call at 5:30pm saying that they are coming to my place so I went home just for the installation. I kept on waiting and waiting but nobody came until 7:30pm. One guy turned up at 7:30pm and he mentioned that he is there for setup and configure internet. I mentioned that the connection (the guy termed as wiring) is not yet done, nobody came for the wiring. Then he was surprised and called up somebody and disappeared. After 20 min I called the guy saying that what’s going on, he mentioned that as the wiring is not yet done he can’t configure. Then after another 30 min some guy called me and said that they are near my house. So I said are you for “wiring”. He mentioned that as my house is too far from their hub they can’t do the wiring at that time. I was completely pieced off and said to them that I don’t need the connection and asked for the money back. That guy asked me to contact the sales person, who came to take the application.

So this is the kind of service I have received from Airtel guys. Should I take anything good about Airtel from this? I think I should tell each of my friends to be away from Airtel Broadband service.

Hi,
The this is, I had received a call on Monday from Mr. Amit Shikdar. He said that as the distance of my home from DP is about 350 meters he couldn't get this approved. As a result he had to cancel the request and he mentioned that he will try to get me my money back by 1.5 to 2 months time.

Regards

I could not agree with you more, Following is my story
I requested for a connection on 3rd June 2011 and also paid 500 rs installation fees. I have not got a connection till date, even after 10 days. When i call up the sales person Mr Manjunath - [protected], he tells me the same story that the connection will be installed today. This has become my daily routine these days to follow up on the salesperson just because i made the mistake of having chosen Airtel. I am so frustrated now that i dont even want the connection. The salesperson however refuses to refund me and sticks to his same story -the connection will be done today.I just want to get out of this mess.

Sir,

I am Manu Kant, using Airtel Broadband connection (Number:[protected] since May 26, 2011. When i applied for airtel broadband connection one the sales person came to collect my all the documents and amount. I have given him all the docs and amount but thing is that he filled my Customer Enrollment Form (CEF) by himself and when he gave the copy of my CEF at my home and at that time i was in my office. Now i have made so many calls to Customer care department but they are not taking any action against him. And now they have barred my all the services. Please take an appropriate action ASAP otherwise i have to go to the consumer court.


Warm Regards,
Manu Kant
[protected]

Airtel — froad

sir, i am castumer of airtel haryana with mobile no.[protected]. airtel charging me 1 rs. daily. i am called to castumer care many time but they can not giving me my money back to me. please help me.
-ishwar dev
ishwar.dev.[protected]@gmail.com
[protected]

Airtel, AMba BPO fraud in Broadband Internet Cable connection
Hi,
I am Kuldeep Tyagi. I have applied for Airtel Broadband Internet cable connection at Pocket M, Sarita Vihar, Delhi to a Airtel sales executive ( Rajesh Sharma mobile no.[protected] ) who came to my home and filled a form . I have submitted the required documents: Address proof and Identity proof. He asked me to give Rs. 1000 in advance And promissed me to provide connection as per given time.
I gave him advance 1000 rupees. And he gave me a copy of form with CEF no-3204985 on 6th Oct, 2012.
But after waiting few days he gave me continuosly false promises and no one came to provide me broadband connection.
I continuously tried to talk to him but he stopped picking up my calls. I am helpless and now expect a favour from you to look into this matter. As per him His DSA office address is AMBA BPO, 4, BEGUMPUR, SHIVALIK ROAD, MALVIYA NAGAR, DELHI .
I talked to Mr Kuljeet Singh DGM AMBA BPO; Mobile: +91-[protected] he told me to talk to Regional Manager- Amit Heera Mpbile no-[protected] about this matter.
I talked to Mr. Amit Heera on given number and he told me that Rajesh Sharma is a fraud and has left the job already. When I asked Amit Heera to refund my amount if he is not able to provide connection then he said that He is not liable to refund the amount against this issue. I logged complaint (Reference number is[protected] to Airtel Customer Care on [protected]@in.airtel.com but after a call they did not respond.

Dear Sir, I am helpless and expect the favour from you agianst theses fraud peoples of Airtel and AMBA BPO. Please take immediate action to resolve this issue and refund my advance money back.

Waiting for your positive response.
Regards,
Kuldeep Tyagi
Phone : [protected]

Hi Team I am still waiting for the resolution.