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BSA Hercules Complaints & Reviews

www.bsahercules.com
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Updated: Jan 13, 2024
Complaints 89
Resolved
2
Unresolved
87
Bad 😕 It seems that BSA Hercules has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Faulty Chasis of Ladybird Cycle
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I'll Response by company rep. to my complaints

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BSA Hercules reviews & complaints page 5

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M
mohan73
from Noida, Uttar Pradesh
Feb 9, 2016
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Poor quality of BSA 26"

Address: Ghaziabad, Uttar Pradesh, 201010

I have bought bicycle for my son on 24th Jan 2016 from Ms R K Cycle works vide book #31 sl#1528 H no-197 Nyay khand-3 Indra puram mob#[protected].

but on 5th Feb its padal has been broken down
We visited to the dealer on 7th Feb 2016 He said this is not cover in guarantee
as the rings/chudi has been scraped off of the iron part where the pedal was fixed.

Its very strange for such a brand its solid...
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M
madsubash
from Mumbai, Maharashtra
Dec 28, 2015
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Defective bicycle

Address: Thane, Maharashtra, 421201
Website: www.bsahercules.com

I purchased a Hercules Atom 6 gear Bicycle on 22.10.2015 from Lassi Cycle& Fan Stores, Dombivali (bill no 87319 dated 22.10.2015). Since I purchased it the cycle was giving trouble in the pedal and gear. There was creaking from the handle and rear wheel and the chain was constantly slipping. I took it to the store who tighten the handle and pedal. They also did something to the gear and the chain. The chain slipping stopped but the handle...
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N
Nirav H. Rathod
from Panaji, Goa
Sep 12, 2015
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Bicycles Damage

Address: Valsad, Gujarat

Dear sir. kindly Attached File. Hi. I am Nirav Rathod. my contact No is-[protected]. i Brought Bicycles for my son from your Company BSA Boxer 20 on 08/01/2014 from your Valsad(Gujarat) Branch, value is 3100/-Rs. Bill and photo Attached in File. its Breakage from joint parts. how its Possible with in few months only. i was try to call on your toll free no. but it just for BSNL users.now you suggest me about this matter what we can do...
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I
Ishan_the_future
from Samalkha, Haryana
Aug 18, 2015
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Unethical behavior of authorized dealer in Bathinda

Address: Bathinda, Punjab

1. I purchased Hercules Roadeo A 500 from Indore on 13 May 2015 from M/S Ankit Sales Agencies, Indore(M.P.). 2. I got a very good response from the dealer but now I have shifted to Bathinda, Punjab. 3. My first free service is due, which has to be availed within 90-100 days from the date of sale, but unfortunately the authorised dealer of Hercules Cycles in Bathinda, Punjab, i.e., Gupta Cycle Store is denying to provide the same and...
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A
ankit_vimal
from Ranchi, Jharkhand
Jul 10, 2015
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Improper and defective products

Address: Ranchi, Jharkhand

I bought a bsa mach city one month ago, in sometime i realised that both the tyres of my cycle wasn't perfectly round and has irregularities. Rims if both the tyres are not perfectly round as it touches the brakes and are a kind of tilt in a side. When i go to the shop ftrom where i buy that cycle they said it is perfectly fit in cycle. Actually its rim is not round and straight....
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H
hrushi behera
Nov 11, 2014
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Repair of Motorised treadmill

Address: Jajpur, Odisha

I have bought a motorised treadmill of Hercules make. The problem it is showing is that it is not able to take load & stopping in between the Jog. Though if no load is on the platform, the belt is moving swiftly but as soon as the person starts jog on it, it begins to stop in between. Request your suggestion & service help regarding this issue....
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P
pjha983
from Panaji, Goa
Sep 7, 2014
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Faulty Chasis of Ladybird Cycle

Address: Gurgaon, Haryana

I had purchased a brand new Lady Bird Cycle 24" of pink colour (Chasis No.E!!048746) on 26 July 2014 From BSA & HERCULES Showroom Gurgaon Sector-14 (i.e NEW RADHE SHAM & SONS vide Bill No. 3556 Dated 26 Jul 14). On 25 Aug 14 I went for its free servicing to the said dealer therafter they observed that Handle big hexagonal Nut on top was getting sliiped on tightening. Service Manager/ Mechanic told that this is a manufacturing...
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V
vijay kumar1964
from Gurgaon, Haryana
Aug 11, 2014
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Regarding the repairing of BSA Adler TX-008 Motorised Treadmill 2.0

We have bought BSA Adler TX-008 Motorised Treadmill 2.0 on the name of Mr. Rajbir Singh from Dadi Bicycle Ghaziabad whose bill no. is RTCS[protected] on 22/07/2013. After 6 month in jan 2013 it is not working properly showing error-1. but since one month trademill under repair with Dadi Bicycle Ghaziabad and he is not taking interest to repair it. We filed many complaints in Dadi Bicycle Ghaziabad and finally on dt. 08/07/2014 one technician...
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V
vinny.malhotra
from Agra, Uttar Pradesh
Dec 19, 2011
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I'll Response by company rep. to my complaints

Address: East Delhi, Delhi

I Purchased a Fitness Cycle from BSA Hercules Showroom located at vikas marg hargobind enclave on 04Oct2011 via Bill No. RTCS[protected].
Warranty period told by BSA Representative during purchase was 1 year. On 2nd Dec 2011 during usage the base frame welding
cracked, which was immediately advised to BSA Showroom from where it was purchased. Complaint raised by the Showroom Rep. to the
customecare. Till date no action...
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