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BSA Hercules Complaints & Reviews

www.bsahercules.com
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Updated: Jan 13, 2024
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Bad 😕 It seems that BSA Hercules has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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BSA Hercules reviews & complaints page 4

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M
mumt
Oct 22, 2017
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treadmill bsa tx003 i - pathetic service response by bsa delhi cust. care team

Address: New Delhi, Delhi

Hi,
Unfortunately i am your customer and having treadmill bsa tx003 i which is non operative since last 10 month.
As per mr. Mohit (Bsa - delhi) its membrane is defective and from last 6-7 months i am in regular touch with your mr. Vikram (Bsa-delhi) to provide the parts and resolve my issue and every time he is asking 15-20 days more wait and more than 6 months has passed, every time i am calling him..., but he never called,...
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J
joachim@2003
from Bengaluru, Karnataka
Oct 2, 2017
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gear problem roadeo cycle

Address: Thrissur, Kerala

I have purchased a roadeo a 200 21speed disc brake model no 1fg346g0b37000a purchased on 26 september 2017 through flipkart we have installed the same but the gear is not working properly and seat fitting/ tighting clamp is not available in the box we have searched the market but same is not available, the diameter is 1.1/4 kindly sent them and intimate the service center/to whom to repair the same my address is appended below
Bobby...
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R
Roushan Kumar Soni
from Gangtok, Sikkim
Sep 11, 2017
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related to unavailability of original spare parts

Address: Patna, Bihar, 800001

Sir, i'm extremely tired in search of mach city cycle's saddle. I've bought a new cycle but unluckily, a notorious child has cut off saddle of my new cycle.. And this hurts me very much when i see my new cycle like that.. So i wanted to buy a original saddle or seat for my bicycle and i have found it everywhere, but no one has kept original infact not any other shopping site. Sir it is my request please help me to buy a original saddle for...
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S
Sparsh Bansal
from Delhi, Delhi
Sep 8, 2017
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bsa adler tx 008

Address: Ghaziabad, Uttar Pradesh, 201302

My treadmill was not working properly so i have provide my treadmill part to a person whose name is vikram ([protected]) he says he's an assistant manager in bsa delhi office but till now i haven't got that problem fixed and not even a satisfactory answer its being approx 3 months
I called him again and again but he makes different excuses but haven't work on this till date i don't know to whom i should contact to
I'm fed up...
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A
Anshumaan Biju
from Korba, Chhattisgarh
Sep 3, 2017
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hercules fx100

Address: 490020
Website: hercules.in

The cycle chain is getting broken frequently. This is the second time chain breaking within 2 months after purchasing the cycle.in the first repair, the front multiplier got bend and back gear was not working properly. Alongwith the cycle chain all this issues were repaired. Now the dealer is asking for charges for bringing the chain repaired.in the first repair itself they did not change the chain which was faulty and now asking for charges...
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P
Pradeep Kumar Siruseri
from Chennai, Tamil Nadu
Jul 9, 2017
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Resolution for the issue related to fork for the new cycle (Hercules-road wildkat)

Address: 603103

Hello,

I purchased the hercules roadeo cycle from m/s andal cycle stores on 25th aug 2016. I am encountering issue related to the fork on the front side of the cycle frequently from the date of purchase. As a result, the handle is shaking at the junction of fork and can’t be used considering safety for the kids. The issue highlighted to the service personnel, and the solution provided was temporary in nature (I. E. Just...
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K
Kalaipugal
from Chennai, Tamil Nadu
Jun 12, 2017
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Hand brake damage

Address: 601201

Sir, i have purchased 14 inch cycle from gummidipoondi cycle show room, price rs.2650. Another day is damage hand brake very poor quality hand brake. I have going to store, he has telling not any response. After i call to bsa customer car there is told plastic item not warranty covered. What i do sir, very important cycle hand brake that is not quality, please take action....
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R
REETESH YADAV
from Indore, Madhya Pradesh
Mar 16, 2017
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BSA Philip kids bicycle

Address: Bilaspur, Chhattisgarh, 495001

मुझे BSA Philip के नाम पर नकली bicycle दिया गया है। जो पुरी तरह से खराब है ।
पुछने पर जवाब दिया गया कि कंपनी से ऐसा ही आता है।
क्या मैं उपभोक्ता फोरम जा सकता हूं ।
मैं bicycle काम photo भेज...
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C
chandan1966
from Hubli, Karnataka
Mar 10, 2017
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Bicycle not satisfactory from the date of purchase average 30 days in usage

Address: 581115
Website: CONSUMER COMPLAINT

From date of purchase so many repairs have been done, so for it is in usage of average 30 days only till the date, within this span wheel shaft changed bearing changed some bearing balls changed, I don't understand within nine months such kind of repairs required for new bicycle ?
As I am not satisfied with the bicycle performance pl. arrange to change the bicycle.
I hope my request will be considered and oblige
Bicycle...
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D
Divit Goyal
from Baraut, Uttar Pradesh
Jan 19, 2017
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Forcing to buy school bags of Goenka from school

Address: Firozabad, Uttar Pradesh

In our school G.D Goenka Public school students are being forced to purchase school bags from schools itself. The complain is about Gd Goenka franchise in fzd near Bishan petrol pump. The school management is also saying that on not doing so student bag will be confesticated and Goenkan bag will be given and will be charged accordingly.I kindly request you to pay attention towards the issue....
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5
5rinu
from Mumbai, Maharashtra
Oct 15, 2016
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I'm complaining about the Sales person in one of your chennai branch (Anna Nagar)

Address: Chennai, Tamil Nadu, 600106

I have purchased a bicycle(Mach City) at BSA Hercules showroom, Franchise: Vinayak Cycles, 9/430 NSK Nagar, Anna Nagar Main Road, Chennai-600106.
There was some free service given for my bicycle. So I have gone there and given it for service. As I had an issue with the product which they have given me along with the bicycle. I have spoken with one of the sales person and she was a female. I have explained her about the issue and said...
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V
Vishwanath. D.kulkarni
from Mumbai, Maharashtra
Jul 16, 2016
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Tyre wearing out within one and half month

Address: Bangalore, Karnataka, 32302

We purchased hercules hannibal cycle on[protected] invoice number -32302 from m/s presidency cycle importing company banglore. We have used the cycle around 1 and a half month of about 1 hour a day but now tyre has weared out completely. We had a cycle before of same brand but never faced this type of complain.. So please replace a new rear tyre as soon as possible

Thanking you....
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R
RamNib
from Nagpur, Maharashtra
Jul 4, 2016
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Bsa duatron cx 005 gw

Address: Nagpur, Maharashtra, 440020

Dear sir,
I purchased a BSA duatron CX 005 GW from shop FITNESS Ram Nagar square Nagpur.7-8 months ago
Shop owner promised to give service at Rs. 150/- at every 3 months
but he dint give any service
I repeatedly approached to him and each time I gave address and mobile no. he promised each time, but he dint send any service man
With Regards
Dr. Ram Nibudey
Nagpur
[protected]...
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M
Manoranjan Wala
from Bhubaneshwar, Odisha
Jun 26, 2016
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Worst experience riding hercules terminator model

Address: Cuttack, Odisha, 754028

Being a dissatisfied customer who wished to celebrate this international yoga day by purchasing a brand new hercules bicycle (Terminator model) found bogus seat of the bicycle very painful. Within a week i discovered lots of problems in this junk machine. I visited the store 3 times which was wastage of time. Handle dragging to left side, constant sound while peddling. At the time of purchase the seat model was different to that of it was...
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K
k_mohan_in
from Chennai, Tamil Nadu
Jun 10, 2016
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Hercules street rider-tube problem

Address: 600042
Website: bsahercules.com

Unable to use due to non avalibility of spares
We bought hercules street rider bi cycle at velachery, chennai. Some one stolen the valtube set. We tried to replace with local shops. It doesnot fit properly and air goes out. So we approached velachery bsa showroom for spares. They replied not selling the spare and also not providing solution. For small spare they replied to replace the both the tubes. Company is doing services in showroom...
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C
captain sk
May 29, 2016
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BSA Kruze

Address: Dakshina Kannada, Karnataka

I had just bought a BSA Kruze 8 months ago and from a shop called jyothi cycles company in mangaluru and i have frequent puncher problems from this cycle and i am fed up of changing the tube and the tyre of the cycle several times and this happens always as i go cycling and i want the BSA company to give a solution for this problem as it costs a lot for a new tube and a tyre these days and i cannot afford to change the tube again and again....
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S
shabsa
from Bengaluru, Karnataka
May 3, 2016
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Mach city tube...

Address: 600106

Madam,
As discussed yesterday, regarding problem in Mach City Cycle Tube from 2nd day onwards, but we call the dealer, they told fill the air and use, we done the same till 1st service, but the same problem continued... In 2nd service also same problem but they, told that rear affected
Tyre was had small puncher...that the only reason for air problem...
Kindly solve this issue and replace the tube at the earliest....
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A
Agniv Halder
from Chittaranjan, West Bengal
Apr 15, 2016
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Hercules roadeo turner vx with front disk

Address: North 24 Parganas, West Bengal, 700120
Website: www.bsahercules.com

I was bought a cycle hercules roadeo turner vx on 09/09/15 from barrack pore mukta stores, westbengal kolkata - 700120 after 2 days this cycle's frame was curved and also damaged so the cycle store head click a pick of my cycle and sent it to company but its happens again 1 week ago and the store head suggest me to tell you. On my report pleas get me a solution for this if possible give me a hardy frame another style it's my kind request...
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A
amittripathi2k2
from Delhi, Delhi
Apr 7, 2016
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Hercules cycle roadeo (6 speed)

Address: Ghaziabad, Uttar Pradesh, 201014

I bought hercules cycle rodeo zkr - 20" (6 speed) from rajesh cycle trading company (Address: lgf 6, gaur gravity, near easyday/gold's gym, kala patthar road, indirapuram, ghaziabad (Tin no: [protected], cst no: nd-5073075 dt. 17/4/96, tel no:[protected].

I bought this cycle for my son on 19 jan 2016. Within 1 month its chain broke entirely and the paddle torn on both the sides. When asked to change, the shopkeeper refused...
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A
Avee Rebello
from Vasai-Virar, Maharashtra
Mar 10, 2016
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Bicycle complaint

Address: Thane, Maharashtra, 401207

I have buy this bicycle (A500)from metro enterprise vasai since I buy these cycle from 3 week onwards making too much noise n nobody knows what the problem is very disappointed with Hercules no help I call everyone I spent 18000 rs for cycle ....
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