Comments
Subject: Received cancellation letter for my booking in Ecovillage -2 project for an outstanding of Rs. 8300/- as service tax
Hello Sir,
I have received cancellation letter for my booking in Ecovillage -2 project for an outstanding of Rs. 8300/- as service tax.
I had booked my flat in Ecovillage-2, Area 795sq ft. (2BHK) Unit no.B20-1007. I had made a total 20% payment. First 10% as booking amount including service tax by himself and next 10% after “bhoomi -poojan” from bank loan. But bank didn't pay the service tax and I was not aware about this. Supertech also did not inform me any time about service tax due. But as the project got in legal troubles though I have discussed several times with Supertech CRM personally and over phone for status.
According to Honorable Allahabad high court order, my alloted flat came into affected areas in sahberry village and through supertech website my flat has been relocated to EcoVillage-I B3-1007 and also i was informed by CRM over phone and i also accepted the same through mail.
After that, i communicated again and again about project status over phone with CRM.
They were continuously saying that they will send me mail or letter and will also inform me over phone after completion of legal trouble and will provide separate allotment letter, but nobody informed me about any due amount or any other update.
For all this period I am paying interest to bank to the disbursed amount for home loan.
Meanwhile during all these days I was in touch with Supertech guys and they were continuously assuring me that there is no problem with my booked flat and will relocate me with new allotment letter.
But on 9th Oct 2012, i received a cancellation letter for my booked flat and the reason given was due amount. After meeting to CRM at your office I came to know that bank didn't pay the service tax (8300).
But your office guys unable to assure me that it will be resolved and I will get back my re-allotted flat.
I couldn’t understand, if I have been allocated a new unit, then how come, without informing me over phone or email “Supertech” can cancel my booking, after 2 years.
I have my loan approved from LIC Housing Finace ltd after paying Rs. 14, 000/- as processing fee, and also I have taken insurance cover for my home loan and property, I am paying interest for home loan for more than 1.5 years.
After the Supreme Court verdict, company confirmed in website that they will communicate with the customers regarding affected unit relocation. but there was no communication and suddenly “Supertech” has send cancellation letter.
After waiting for 2 years I was not expecting cancellation letter from such brand name “Supertech” without any prior notice/communication.
My dream of owning a house is broken .
Now at this stage I am in great mental tension and requesting you please guide and help me.
Thanks & Regards
Ashis Bhattacharyya
Mobile: +91 [protected]
Hello Sir,
I have received cancellation letter for my booking in Ecovillage -2 project for an outstanding of Rs. 8300/- as service tax.
I had booked my flat in Ecovillage-2, Area 795sq ft. (2BHK) Unit no.B20-1007. I had made a total 20% payment. First 10% as booking amount including service tax by himself and next 10% after “bhoomi -poojan” from bank loan. But bank didn't pay the service tax and I was not aware about this. Supertech also did not inform me any time about service tax due. But as the project got in legal troubles though I have discussed several times with Supertech CRM personally and over phone for status.
According to Honorable Allahabad high court order, my alloted flat came into affected areas in sahberry village and through supertech website my flat has been relocated to EcoVillage-I B3-1007 and also i was informed by CRM over phone and i also accepted the same through mail.
After that, i communicated again and again about project status over phone with CRM.
They were continuously saying that they will send me mail or letter and will also inform me over phone after completion of legal trouble and will provide separate allotment letter, but nobody informed me about any due amount or any other update.
For all this period I am paying interest to bank to the disbursed amount for home loan.
Meanwhile during all these days I was in touch with Supertech guys and they were continuously assuring me that there is no problem with my booked flat and will relocate me with new allotment letter.
But on 9th Oct 2012, i received a cancellation letter for my booked flat and the reason given was due amount. After meeting to CRM at your office I came to know that bank didn't pay the service tax (8300).
But your office guys unable to assure me that it will be resolved and I will get back my re-allotted flat.
I couldn’t understand, if I have been allocated a new unit, then how come, without informing me over phone or email “Supertech” can cancel my booking, after 2 years.
I have my loan approved from LIC Housing Finace ltd after paying Rs. 14, 000/- as processing fee, and also I have taken insurance cover for my home loan and property, I am paying interest for home loan for more than 1.5 years.
After the Supreme Court verdict, company confirmed in website that they will communicate with the customers regarding affected unit relocation. but there was no communication and suddenly “Supertech” has send cancellation letter.
After waiting for 2 years I was not expecting cancellation letter from such brand name “Supertech” without any prior notice/communication.
My dream of owning a house is broken .
Now at this stage I am in great mental tension and requesting you please guide and help me.
Thanks & Regards
Ashis Bhattacharyya
Mobile: +91 [protected]
Dear Supertech
I have tried all possible things. i had already written mail to [protected]@supertechlimited.com. I have called several time to your customer care number. Still no solution. After trying everything I have posted my issue here. lets everyone know what supertech does.
Redards
Suraj Surya
I have tried all possible things. i had already written mail to [protected]@supertechlimited.com. I have called several time to your customer care number. Still no solution. After trying everything I have posted my issue here. lets everyone know what supertech does.
Redards
Suraj Surya
Agreed with Buyer, these are not only the case. I am also suffered and victim of supertech cheating.
In the market they are the biggest cheater, Dear buyer, please don't invest into supertech project.
In the market they are the biggest cheater, Dear buyer, please don't invest into supertech project.
29%
Complaints
627
Pending
0
Resolved
177
+91 12 0457 2600
+91 11 4161 9836
Supertech House, B 28-29, Sec-58, Noida, Uttar Pradesh, India - 201307
Dear Customer
We “The Supertech “ commits to provide the excellence. We always follow the terms of integrity and reliability. Our executives give their best support to our esteemed customers, moreover there is a toll free no and our official mail Id to expedite the case.
Note:- For future references we request everyone to discuss your concern at our official mail id i.e - [protected]@supertechlimited.com wherein we respond to our all customer’s query or else you can also call on our toll free no. [protected] or[protected] to help resolve your issue.
Regards
Team CRM