[Resolved]  Supertech Ecovillage - 2 — Received cancellation letter for my booking in Eco Village -2 project for an outstanding of Rs. 5000/- service tax

Address: Uttar Pradesh

Hello Sir,

I have received cancellation letter for my booking in Ecovillage -2 project for an outstanding of Rs. 5000/- service tax.

I had booked my flat in Ecovillage-2 , Area 1155sq ft. (3BHK) Unit no.A10-1203. I had made a total 20% payment as booking amount but you did not calculated the service tax correctly during at the time of payment. Later Supertech asked me to pay the service tax amount along with the next demand letter. But as the project got in legal trouble though I have discussed several times with Supertech CRM personally and on phone for payment of service tax and re-allotment o[censored]nit. They were continuously saying that they will send details by sept 2012 end, for all this period I am paying interest to bank for amount disbursed through home loan,

Meanwhile during all these days I was in touch with Supertech guys and they were continuously assuring me that there is no problem with your booked unit regarding payment. Supertech had relocated me to After the Supreme court verdict you had offered me unit in Ecovillege-3.
But on 1st Oct 2012 you have sent me cancellation letter

I do not understand if my payment was due then how could Supertech relocate me to new unit that too by confirming in email and suddenly cancel my booking after 2 years. I get my loan approved from IDBI bank after paying Rs. 10,000/- as processing fee, taken insurance for loan and property which I have not get possession, paying interest for loan for more than 1.5 years

After the supreme court verdict company confirmed in website that we will be communication with the customer regarding affected unit relocation. but there was no communication and suddenly you are sending cancellation letter.

After waiting for 2 years I was not expecting cancellation letter from such brand name Supertech. During days when Noida extension was going through several issues I have and kept my money invested.
My dream of owning a house is broken .

Now at this state I am in great mental tension and requesting you please guide and help me.

Thanks & Regards
Suraj Surya 
Mobile: +91 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
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From Supertech Limited

Dear Customer

We “The Supertech “ commits to provide the excellence. We always follow the terms of integrity and reliability. Our executives give their best support to our esteemed customers, moreover there is a toll free no and our official mail Id to expedite the case.

Note:- For future references we request everyone to discuss your concern at our official mail id i.e - [protected]@supertechlimited.com wherein we respond to our all customer’s query or else you can also call on our toll free no. [protected] or[protected] to help resolve your issue.

Regards
Team CRM
Subject: Received cancellation letter for my booking in Ecovillage -2 project for an outstanding of Rs. 8300/- as service tax

Hello Sir,

I have received cancellation letter for my booking in Ecovillage -2 project for an outstanding of Rs. 8300/- as service tax.

I had booked my flat in Ecovillage-2, Area 795sq ft. (2BHK) Unit no.B20-1007. I had made a total 20% payment. First 10% as booking amount including service tax by himself and next 10% after “bhoomi -poojan” from bank loan. But bank didn't pay the service tax and I was not aware about this. Supertech also did not inform me any time about service tax due. But as the project got in legal troubles though I have discussed several times with Supertech CRM personally and over phone for status.
According to Honorable Allahabad high court order, my alloted flat came into affected areas in sahberry village and through supertech website my flat has been relocated to EcoVillage-I B3-1007 and also i was informed by CRM over phone and i also accepted the same through mail.
After that, i communicated again and again about project status over phone with CRM.
They were continuously saying that they will send me mail or letter and will also inform me over phone after completion of legal trouble and will provide separate allotment letter, but nobody informed me about any due amount or any other update.
For all this period I am paying interest to bank to the disbursed amount for home loan.
Meanwhile during all these days I was in touch with Supertech guys and they were continuously assuring me that there is no problem with my booked flat and will relocate me with new allotment letter.
But on 9th Oct 2012, i received a cancellation letter for my booked flat and the reason given was due amount. After meeting to CRM at your office I came to know that bank didn't pay the service tax (8300).
But your office guys unable to assure me that it will be resolved and I will get back my re-allotted flat.
I couldn’t understand, if I have been allocated a new unit, then how come, without informing me over phone or email “Supertech” can cancel my booking, after 2 years.
I have my loan approved from LIC Housing Finace ltd after paying Rs. 14, 000/- as processing fee, and also I have taken insurance cover for my home loan and property, I am paying interest for home loan for more than 1.5 years.
After the Supreme Court verdict, company confirmed in website that they will communicate with the customers regarding affected unit relocation. but there was no communication and suddenly “Supertech” has send cancellation letter.
After waiting for 2 years I was not expecting cancellation letter from such brand name “Supertech” without any prior notice/communication.
My dream of owning a house is broken .
Now at this stage I am in great mental tension and requesting you please guide and help me.

Thanks & Regards
Ashis Bhattacharyya 
Mobile: +91 [protected]
Dear Supertech

I have tried all possible things. i had already written mail to [protected]@supertechlimited.com. I have called several time to your customer care number. Still no solution. After trying everything I have posted my issue here. lets everyone know what supertech does.

Redards
Suraj Surya
Agreed with Buyer, these are not only the case. I am also suffered and victim of supertech cheating.

In the market they are the biggest cheater, Dear buyer, please don't invest into supertech project.

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