Busindia — bus ticket

Address: Sambalpur, Odisha, 768004

Website: busindia.con

Dear sir,

With reference to the subject. I ashutosh mishra a customer of bus india services. I have booked a bus ticket from berhampur to sambalpur on dated 03/08/2017. As a guest user but my ticket was not reflected after i completed the payment process through paytm wallet. But talking with your customer representative got to know that the transaction is failed.
Neither i got the e-ticket nor the money is refunded.
My details are reflected below

Name - ashutosh mishra
Mob - [protected]
Ticket from - berhampur
To - sambalpur
Txn id-[protected]
#bi1983542
In this context, you are therefore requested to look into this matter. Looking forward to kind response and necessary action.
Please help!!!