Air France Complaints & Reviews

I flew from paris to punta cana on april 1st 2019. The airhostess was not serving us liquor. She was not wearing any uniform and her name badge not on her. I asked purser why she served liquor to others and not to me, then he served me and told she is in the habit of collecting whisky miniature bottles and taking back home. She has been warned but still carries whisky to her home to be distributed to family and friends. Will air france identify...

I had my flight from Hamburg-Paris-Mumbai-Bangalore on 13th Sept. But due to flight delay from Hamburg to Paris I was not able to board next Jet Airways flight (Paris to Mumbai). Since it was Air France fault they arranged next direct flight on 14th Sept from Paris to Bangalore and assured that baggage will be transferred to the same flight (Flight No. AF0192). When I reached Bangalore my baggage was missing. I raised the complaint at...

Hi, I have came to India through Air France from Boston (America) to Chennai (India) via Boston-Paris-Bombay-Chennai. I did not receive the luggage in Bombay and so raised the claim to receive the same in Chennai(My home). On the first day, I received a SMS that my luggage has been transported to Bombay airport. On the second day, I have been informed by customer service that my luggage will be transported to my home directly. Then,...

I Flew Air France AMS-CDG-BLR on Jan 24, 2013. Flight was comfortable but when I landed in Bangalore I was told that my baggage has not arrived. They asked me to fill a form and wait. I waited for 1.5 Hrs and when the belt stopped, left the airport with an assurance they will contact me when my baggage arrives.

Its Feb 16, 2013. Baggage still not arrived. You call the baggage team in Bangalore and are told its under tracking....

I have been following up with AirFrance on the issue of my goods missing from Air France flight which they admitted due to difference in the weight of boarding and arrival but till today after 4-5 years airline has not been listening to me for compensation of any kind inspite of that they are mentioning that I should not have kept any expensive stuff in the cargo baggage

Following is the details of my case registered with Air...

My family and myself purchased from India 4 tickets from airfrance for travel from singapore to europe.

Airfrance on certain european sectors made us fly with their partner airlines Span Air and Air Europa. This was part and parcel of the 4 tickets from Singapore to Europe.

From Madrid to Barcelona Flight JK 0444 (Span Air)on 30th dec 2010 the flight was delayed by 2 hours and 45 minutes.No advance intimation...

We have lost our luggage while travelling to france at Paris Airport.We have track down our luggage as it came back to Mumbai but Airport authority didn't hand over that luggage to our friends.We have asked to send it back to Nentes airport so that we can personally collect it from there.All complaints were registered there & even after 20 days we are not able to track down our luggage.This incident is happened only due to airlines...

Hi, i was returning from u.s. from Airfrance connected flight from Boston to Paris and Paris to Mumbai on 25th sep,2010. But i reached airport my one luggage was missing and on an enquiring the groud staff said it was delayed and give us your home address we will delivered it to you. They handed over me one receipt of declaration of delayed in baggage.
When i received the luggage the lock was broken and it was wrapped with a plastic...

I am a teaching faculty in a pharmacy college in Mumbai and I attended a conference on Natural Products- Chemistry, Medicine and Biology scheduled from[protected] to[protected]. I travelled to Rome by Air France airlines on September 4, 2010. The flight was Mumbai-Paris-Rome. When I reached Rome airport my baggage did not reach Rome by the same flight as me. I waited for my baggage for 2 hours with no sign of luggage and NO INFORMATION from...

4CQ628
I had traveled Air France on the following sectors:

Mumbai - Geneva - Manchester - Mumbai in April'10 with PNR# 4CQ628.

I spoke to the Air France UK call centre on 13 Apr'10 and requested a change in the date of travel of the Manchester - Paris leg of the journey from 18 Apr'10 to 16 Apr'10. I was charged a total of GBP 214 for making this change for the 2 tickets booked...

Booked by household items via chennai packers on 20mar10 and some to kottayam .
Items have not yet been delivered as on 10apr10.
The response by their staff is horrible and they have no shame in lying to the customer of the wereabouts.
They promised to deliver in 12days and now they do not answer honestly about the wereabouts .
Their supervisor balaji seems a born liar and very arrogant .His response to me was...

I had travelled by air france from Amsterdam to India on Oct 2007 .After landing i cam to know that my baggage has not yet reached.They said that the baggage will reach the next day itself but to my bad luck it not yet reached.Then after fighting with them for a long time i got the compansation letter and then even after providing them with the necessary details neither my baggage nor my benefits has reached me yet. It is already JAN 08 .When...