Amtrust Mobile Solutions Complaints & Reviews

Dear sir/madam,

I had bought samsung galaxy s9+ phone from reliance digital an month ago and had bought an insurance for it worth rs.10, 000. After 15 days the phone got damaged by an accident. I registered the complaint and got a claim for it, but i got documents of different person so i contacted reliance digital again. After 6 days i got correct documents and i submitted everything online. Then after three days of giving...

Hi all,

This is to bring to your notice that,

With the bitter experience i have got from your company on the claim i have made, i am decided to follow these followng steps one by one,

1. I would like to take it forward to all the top management in your company so that they could see hopw bad the service is

2. This issue will be expalined to all people in social media so that no...

Dear sir,

My mobile handset of gionee mi a1 has gone through a small accident. And screen is damaged i filed my claim for the insurance that i took while the purchase of the handset from the mobilestore arora telecom a-4/225 sector 4 rohini delhi 110085, the accident took place on 11th may 2018 in the market at my home. I gave a call to the toll free no.[protected] on 13th may 2018. The executive told me to send some required...

I bought samsung j7 pro on 1 jan with amtrust insurance financed by home credit. My phone's display has been damaged and i filled for claim and submitted all the documents also. My phone got damaged on 22 april and i filled the claim on 25th. The cause of delay is non working amtrust's online claim portal. I have communicated the same to the representative but now they have rejected my claim saying u have filled claim after 48 hrs....

Hi team,

I got really frustrated with india help line center as they are not providing any help.

They are just refusing to take any action regarding the insurance claim.

I inform them that my mobile display was not working properly. So first they ask me submit all detail with samsung care estimated fare paper and claim details and after one day they mailed that you claim was declined by our team.br...

Dear sir/mam
Please help me, in the month of january i bought a mobile phone from a local store (Aaa communication) and paid a sum amount for insurance and now at the time of claim they are not taking any action.

They are just giving me dates and saying "you have to wait for next 24- 48 working hours", each and every time i give them the call.

Please help me if you can

Regards
Tarun...

My phone is damaged and crack complaint as result display change but different from original one low lighting and blur screen than screen damaged as encircle and image after giving handover back side scratches no change in back cover so I request you to please take again and change my whole outer body and resolve display problem please these time repair carefully...

I have purchase a mobile vivo v5 2016 at 20th feb 2017 @ rs.17980/ and i have take insurance from am thrust mobile solutions.
My mobile has been theft by someone. I have make complains respective company at 20th oct 2017 but i did not get insured amount till now. I make so many calls their costumer care they are saying every time please wait 24 hrs to 48 hrs.

Jeevan chaudhary
A42 sultanpur new delhi 110030br...

On 13 november 2017 my mobile phone - vivo y66 got damaged accidently. Its screen got broken. My mobile imei no. Is [protected]. My phone is insured by your company amtrust mobile solutions pvt ltd. It is under accidental claim. My certificate no. Is [protected]. I have been attaching the photo of my broken phone and some photos of my bill and your company handout.
Please kindly repair my phone...
Thank you...

This complaint is regarding for complaint against a fraud insurance company "amtrust mobiles solutions" through which i purchased a insurance for my mobile at the cost of inr 1700. My mobile accidentally damage on 20/09/2017 and i claimed on 22/09/2017 after 7 days my mobile pick by company. And after 24 days my mobile in under repair i called many time in company's care but they dont give me right info...

Dear sir/madam i am complaint about insurance company and mobile dealer and i am serious about not call on company my contact direct reject msg. 15 days procedure but 2months and direct reject. My name is akash mall i am purchase mobile phone on vivo y55l, imei no.- [protected].
Contact no.-[protected]
Email id - [protected]@gmail.com...

Dear team,

I already intimated the claim, but my claim is decline due to not proper knowledge about the claim intimation,
Kindly reopen my claim process and settle as soon as possible if any further requirements then let me know and also find the my below mobile details.

Imei no - [protected]
Mobile model - samsung j7 pro
Date of purchase - 28/8/17
My contect no.[protected]...

This complaint is regarding for complaint against a fraud insurance company "amtrust mobiles solutions" through which i purchased a insurance for my mobile at the cost of inr 2300 which is 3 times more than other companies (Approx. Inr 700) for one year.
Once i claimed to repair my broken screen, company is denying my claim and did not giving any response of my mails. I have contacted to the customer care phone banking, they are assisting...

Respected sir,

I purchased samsung c9 pro on date 20 feb 2017 from ezone.
On 07 june 2017 my samusung phone was stolen. I complaint against it on next day in borivali police station as well as i claimed at tecprotec asia pvt ltd.

There was an executive who handle my case of mobile insurance.
I agree there was wrong statement filled by police but police said it's section 380 which granted for...

I filed a claim for my phone and i also submitted the required documents but i didn't get any reply and they said that the claim is being cancelled. So kindly help me regarding that. And even the call center number is not available that a customer can talk to someone. I just want my phone to be repaired as soon as possible. Kindly help me harding this....

Hi,
My name is mohan sharma. I purchased a vivo smart phone from retail shop on emis in the month of december 2016 and i have purchased a insurance product on my mobile phone for one year on damage. On 24th may, 2017 an accident happen and my mobile's screen has damaged. I have tried to communicate lots of time with the insurance companies’ customer care e-mail address and also called on hotline no. [protected] but i did not get...

My samsung galaxy j7 prime is damaged because mai bike rok kar mobile pocket se nikal rha tha aur mobile slip ho kar toot gyi ab company is claim ko reject kar rhe hai ki aapne laparvahi ki hai... Isme kon so laparvahi hai agra hai bhi to kya galat hai agar laparvahi nhi hogi to kaise tutegi company se puchne par aapki policy kya hai kis condition me aap mobile repair karoge ya nahi karoge to sidha tarike se jawab nhi dete... Agar aisa hi...

I lost my mobile. I had mobile theft insurance with amtrust mobile solutions. When i applied for the claim, clumsiness started. They are not handling the mails professionally. The emails to [protected]@amtrustmobilesolutions.in will always bounce saying their mailbox is full. After contacting customer care they suggest to send it to the executive's personal id. The customer service executive are worst as hell. Especially all the lady customer...

Hi, I, Akash Dey just want to inform you about the fact that I have registered an insurance claim of my Apple Iphone 6s plus dated 23rd February 2017. Registration Phone Number: [protected]. Its been more than two months I haven't got the approval for the claim. It's high time if you don't look to it. I mailed all necessary documents to their customer service executive
Named: Anuradha
Mail id: [protected]@gmail.combr...

I gave my samsung galaxy s7 edge (g935f) onyx black for insuarance damage claim on 20/03/2017. My claim id is 607690. I was told that if that damage is more than 50% of cost of the mobile phone the whole amount of the phone will be refunded and before I applied for claim I checked with samsung service centre & they said that the phone is not repairable. After I given my phone to AmTrust mobile solutions for insuarance claim. I got a phone...

My phone was theft from thane station, and same day i have logged nc to thane railway police station, after that i have update to amtrust cc number regarding thefting of my mobile and they register complain for claim of mobile theft, after that they send me some document we have submitted all given documents, they say fir is missing but the police inspector vasnat rao saying in this case fir is not required so he talk with cc agent shahien...

Dear team,
My mobile handset of Gionee P5W has gone through a small accident. So to get it restored i filed my claim for the insurance that i took while the purchase of the handset from The mobilestore, Guwahati, Assam. The accident took place on 31st march 2017 at my home. I gave a call to the toll free no. provided my the Mobilestore- [protected]. The executive told me to send some required documents and filed the claim form for...

I am having a damage protection plan from Ezone for my LG mobile handset brought last from Ezone, TGIP, Noida. The hand set was damaged due to an accident on April 3rd, 2017.

While going towards my office. My phone was slipped from my pocket and fall down on the busy road and a bus pass over it. Due to this the phone is damaged and unabe to use. I shaw the phone to ezone customer support who suggest me to drop the email at...

Reqarding Accidantal damage-AZTMA3095697

Dear team,

I am writing this letter, I purchased one Handset of OPPO F1S Serial Number [protected] at The Mobilestore Ltd, Karaikudi..

My Mobile met with accident and it got Damaged and not get On it is totally damaged, Policy Number - .AZTMA3095697

I Tried to your CC Number- [protected], but I could not reach you kindly help to contact...

I have purchased an iphone 5s from laxmi nagar mobile point alon with icici lombard phone insurance on[protected].my phone was stolen on[protected] & i contacted the amtrust mobile solutions who is the third to forward the claim to the insurer.they sent some forms to complete including the fir copy sim blockage copies & all, i have sent them my documents many times but every time they reply that we have not received the documents & we will...