Axis Direct Complaints & Reviews

I am writing to address a pressing matter concerning my Demat account with Axis Direct, and I seek your immediate attention and resolution.

My Demat account details are as follows:

DP Account ID: 52077616
Demat Account Number: IN[protected]

As a retired serviceman, I have not utilized my Demat account with Axis Direct, and recently I observed an unwarranted charge of Rs 183.3 in my account....

Sir

I had purchased 200 shares of PNB @ 35.75/ on 29.09.2022 (including brokerage) in addition to 4900 shares previously held by me at an average cost of Rs. 44.26/- with realized loss of Rs. 13957.49/- . Next day i found the average cost of shares has gone down to Rs.39.79/- with realized loss of Rs. 35092.39/- which was shocking. i waited for few days and then contacted Axis direct help desk, an ERN was also generated (ERN[protected]...

Hi,
My debit card is going to expire soon and the communication address which is mentioned in account is wrong So I just called in axis bank customer care number to know that Can they issue my new card on my residential address and will they process my new card automatically or i hv to go in branch to collect the card. Then the customer care person offered me that I can apply your card online without telling that bank will issue that...

Axis direct is a cheater company. They simply need customer money. There is only lady named Puja Pabrekar who is only lying customer and deduct customer money....

As information provide to me loss is only around 26000 but acutely loss is more than around 71000 for currency trade.

the person who gave me details is wrong.

also from 1st oct 2020 to 19 nov 2020 total loss as per dreamt statement is more than 1.28L is this information not provided to me by Ganesh.

Please take active as soon as possible.

looking for your quick response....

I processed an application to open a demat account in axis direct but it was unsuccessful. So i applied for refund of my payment 6555 rupees. But i am not getting it back. Axis direct making unreasonable delay or sometimes not wanted to pay back. Please take necessary action or advise me where to complaint on axis direct....

Hello sir/ mam
my name is vineet kumar, i have open online demat account .
but did not open demat account till date
please open my demate account immedately other wise please refund my 499 rs .i have open demate account to other plate form

my Reference Number: WB059807
regards
vineet kumar
mo. [protected]...

From my SB a/c no.[protected] wrongly transferred of ₹ 6555 to Axis Direct they also refunded as temporary but my Axis Bank not credited, so kindly take necessary action as early as possible and oblige me.Thanking you....

First of all i did not opt for this demat account and per my knowledge i have not signed any papers. I also don't think this account comes along with my salary account. I never received single message that i have this account. Axis direct has made all hidden and suddenly i saw my account was debited for demat amc. No proper communication from the guy who had come to open the salary account. Clearly its negligence from entire axis and fraudulent...

Sir. My name is varghese johnson i had a credit card of axis bank card number [protected] in my name but sir i have never used it. Fact is bank it's self closed my credit card. Even i went to bank to pay annual fee s. But they told me not pay because it's closed down. My complaint is if its closed then why it is showing active in my cibil. If it's active then issue me new card urgently others wise closed my credit card in cibil record...

O5.11.2018 i inserted my atm in machine of bank of baroda at andheri (East). But as i did not get amount then i applied in atm of same bank at other atm for a sum of rs. 10, 000/-. There also i was not given any amount. Then i raised a complaint through my mobile phone and narrated the story. I was intimated that there were 2 transactions withdrawal of total rs. 30, 000/-. I was provided complaint no. [protected]. Soon after complaint the...

I am a customer of axis bank since last 18 years, my contact no.[protected]. I applied for a housing loan rs 40, 00000/- lacks, against my property and salary.in the branch of velachery by pass road,, chennai, but the loan branch is maintained by kodambakkam branch, chennai opened on 22 june 2018. Already the bank authorities disbursed loan amount four part basis of rs. 35, 00000, now i have 95 % work completed for my housing construction,...

Hi,

I am trying to talk to the relationship exe for the past 2 days on [protected],
But nil response.

Usually more transaction happens on month 1st, on same day am unable to contact the axis helpline or reletionship exe or the branch desk number.

Axis working people are using so many tricks to charge/ fine/ penalty/ change policy for enjoying the customer's money.

Whenever...

I am holding Axis direct a/c:1570560, and there's no proper response about DP charges, as I requested many times with transaction reference but they are charging without giving me any reference of my transaction.

I have raised concerns on this main times but there's no attention again today they did the same deduction from my account.

I appreciate if you take necessary action on this issue....

Above account was opened through mr. Rajesh (Employee of branch of malviyanagar jaipur rajasthan and ifsc - utib0000626), at the time of opening the account, the column for nomination was kept blank by mistake of employee. Subsequently, nomination form with all required documents were handed over to mr. Rajesh on 02.01.18 for updation of nomination of my wife (Mrs madhu rani dhakerey). He is continusouly being chased on phone for above and...

I could not trade on the axis direct website as there was a technical issue.
When i called the customer service lady she said there was a problem in my network.
Whereas the sites of other demat banks were working.
I could not do the trade for almost 1.5 hours when the market was in its life time high.
Who will give a justification for this.
The demat charges and dp charges are above all banks still there...

Deduction of consolidated dp charges without intimation! On random basis! Basically we end up our complete profit in paying off biased banking charges! And we find ourself helpless!! Feels ridiculous! I request consumer forum to take some steps to protect interest of bank customers.
At least bank should inform there customer before hand, they simply deduct charges from our savings account!...

I am keep on chasing to close my demat and trading accounts from one month, i am not getting proper responses from call center and mail department.

I didn't request to add demat and trading account, they opened default with my salary account. Recently i came to know that those are active on my account then immediately i started chasing with axis direct from oct 2017 to close it.

They asked me to send closure...

I am a customer of axis bank since last 4 years, i applied for a demat account on 26th july 2017 in the koregaon park branch of pune. Its been 45 days but my account opening is still in process. During this time i have interacted with various people from sales person, operation person to other contacts they provided me. But still i see no response. The timing mentioned to me was 15-20 days maximum. Such kind of experiences make me regret...

Good day,

I will continue to send this mail until my payment profile for my direct axis loan has been corrected and proof of such sent to me. Please see mail sent in june 2017, advising that our salary date has been changed and that debit order should please be moved to 25th of every month – this was not done by direct axis, even though i received an e-mail confirming that my notification has been received.

However,...

Dear team
I am manav lama. I have opened saving account at branch - wagholi nagar road, through employee ms silpa gavane.

I told her that i just wish to open simple saving account nothing else i want then he misguided me also took my extra documents and sign on documents of demat account and axis direct account forms. I really didn't know for what purpose she took my sign and documents. I asked her about that she didn't...

This is sreekanth reddy. I have taken salary account in 2012, along with axis salary bank account they have provided axis demat&trading account, i never activated demat account or
I never looked in to demat account, in 2016 from mu salary bank axs account they charged and deducted amount of around 750 rupees, now in 2017 they have done the same thing by deducting around 600 rupees from my salary bank account. I never used any demat...

I had placed a limit order(Pending order for buying at a target price of 98) on mobile app for buying on 30 September, 16 for Nifty PE 8500 for 450 Units in the Morning. When i called the Customer care same day at around 2:15 PM to buy they said i cannot Buy since i dont have much credit. When i asked how is it Possible that there is no credit since i had just sold some derivatives yesterday. So the rep said she 'll check in the system and...

Iin spite of submission of all proof for address etc.to the AXIS DP the Axis Direct is insisting for same documents.

If both are agencies of same parent why cant their database share information and spare customer of harrasement.

Very poor customer support.

No body should open an account with AXIS DIRECT....

Dear Sirs,

Good Afternoon. Recently I have opened the demat account for Trading with Axis Bank , Annasalai Branch Chennai. One Ms. Ramya ([protected]) has called and some what explained the products , and said as I am Priority Customer , the bank is opening a free Demant Account for Trading. But now, it is seen that from my records, the Bank has debited an amount of Approx, 6500/- from my Axis Account. When I questioned...

I had applied for online platform for my demat account since I am having a demat in axis for the last three years,but due to delay in their service I have to suffer a huge loss and till today iti s not opened.If they cann't provide customer service then why they establish such company.I wouldhardly suggest anybody to open any type of account in Axis Bank or Axis Direct.Please donot allow such company to provide public service since they...

I purchased 50000 shares of a stock at 30 paisa per share. Total investment of Rs 15000. Axis Direct charged me brokerage of Rs 5000 on purchase of shares worth Rs 15000 only. They have a clause in their contract where 10 paisa per share is charged for all shares worth Rs 10 or less.
The person who helped me open the trading account never informed me about this. When I put a compalint against this, the bank said its there in the contract...