Cars24 Complaints & Reviews

Hope this message finds you well.

Three years ago, we sold our old vehicle to Cars24 ([protected]@cars24help.zendesk.com) under App ID: [protected] and Customer Ref. No.: [protected]. Unfortunately, Cars24 has not completed the transfer of ownership to their name. Recently, when we attempted to register our new Tata Nexon at the RTO, we were informed that the old vehicle is still listed under our name. Despite providing the RTO with...

Dear Sir/ma'am,

I was contacted by Cars24 on last Tuesday i.e. 29th August 2023.

Cars24 executive informed that there is a deal for INR 4 Lacs although it was mentioned as INR 3.85 lacs in this chat.

As per Cars24 policy, PAN Aadhar and cancelled cheques were shared for closure of the deal at INR 4 lacs.

Attaching whatsapp chat for ready reference, please.

I have...

Cars24 is not providing my registration certificate i have bought car on 08 August 2022 . They are just giving me excuse and extended date every time. When i bought my car they have promised me that the Car loan will be on reducing rate of interest. But now they are deducting my amount on fixed rate basis. When ever i call their customer support they are giving only one line they have excelated my issue but i am not getting any proper response....

CARS24 bought our car belonging to my wife (Monami Ghosh) on 28th Dec 2021 but RC is still not transferred...

I purchased Honda CITY from your website and got it delivered from Lucknow Ansal Branch. the date of purchase was 17th June 2022. and according to companies policies the estimated Time for transfer of RC takes 75 days. however it has been more than 4 months and no action has been taken on this and the transfer is still pending.

however I made several queries and raise complaints and even time different excuse we made, sometimes...

Car No: TN14 R4295
Appt ID: [protected]
Car sold Invoice No: PS[protected]
Customer Ref. No. : [protected]

I sold my company car - Nokia Solutions Pvt Ltd, CLV (company lease vehicle) to Cars24 during Oct 2021. Its been now 9 months and still the RC transferred not done by Cars24.

Nokia Solution Pvt Ltd blocked my salary as RC transfer is not done in the provided grace period. I was not...

I sold my company car - Nokia Solutions Pvt Ltd, CLV (company lease vehicle) to Cars24 during Oct 2021. Its been now 9 months and still the RC transferred not done by Cars24.

Nokia Solution Pvt Ltd blocked my salary as RC transfer is not done in the provided grace period. I was not able to run my day today life and I have to pay my EMIs to. Nokia Solution Pvt Ltd recommend me to reach Cars24 and solve this issue ASAP; They...

I have sold my renault duster having numbber AP29AY3999 to Cars24 in Telangana. Cars24 have sold the same to a person lived in Andhra pradesh and RC got transferred in his name in AP RTO. But in TS RTO car is still appearing in my name.

Informed the same to Cars24 customer care, but they said their job is over, RC got transferred. They are not bother about my issue....

I m a car dealer, I bought cars from cars24, they lost 2 cars rc which I bought by them after struggle of months they paid compensation of rs 8500 for 1 car. I applied for DRC Rto office had sent it to registered owner addres now he is not interested to give me DRC and cars24 says we compensate you by amount now we r not responsible for that and second one is till pending now cars24 giving me 2500 for 2nd car DRC how it's possible to make...

I don't have booked any car, I don't want to sell my car, everyday I got 3, 4 calls from cars24 from other locations please I don't want unwanted calls. My mobile number is [protected]....

CARS24 representatives have been calling me incessantly every day, 4-5 times a day disturbing me during random times. They even call me on weekends even on Sunday evenings.

I have informed them many times that I am not interested in selling any vehicle but I am being harassed by them.

Please help in stopping this nuisance from CARS24....

I sold my car through Cars24 GURUGRAM on 17/2/22and they withheld Rs 10000/-towards party peshi to be released within 2 months or after party peshi whichever is earlier.
They also deducted Rs 5600/- towards Pending chalaans.
Before selling my car I also checked all pending challans against my vehicle but as per my record no chalaans were due, and when I asked for copies of paid chaalans they did not provided any, despite repeated...

I sent the refund payment request on the mail id of 24 January 2022 [protected]@cars24, com till date no action has been taken by you
Ravi kumar
Mail I'd [protected]@gmail.com
Contact no
[protected]
[protected]...

I recently bought Honda Jazz from Cars 24. They sold me a defective car the engine check light came right next day after delivery. I raised ticket with car they picked up car for repair kept car with them for almost week. looks like they gutted catalytic convertor within this 5 day period and delivered it back late in the evening with engine check light still on. I raised Issue again and got checked car from my end to identify issue with...

I bought honda jazz for my wife from cars24 on 19th Nov. The very next day engine check light . I raised repair request with cars24 on 21st Nov. Cars was picked on 22nd Nov and after several followup it was returned late in evening with issue not resolved. So next day I got car checked at authorized service center and they said it's issue with o2 sensor. Cars24 reimbursed partial amount and I decided to pay remaing from my own pocket to replace...

I, PANKAJ SINGHAL SOLD MY MARUTI SUZUKI, ALTO LXI CAR to CARS24 20 January'21 details as under:
App ID[protected]
Reg. no DL9CR4524

Further, at the time of selling my car to CARS24, they had assured that ownership and RC would be transfer by 180days from the date of handover my car to them, as I had delivered my car on 23 January 2021 and till date Registration certificate transfer is pending and it is in my name.br...

Car sold to cars 24 on 07/08/21, car not transferred to buyer till date...

I m a youtuber, I did 2 Ads for them, 7500 & 9500 respectively. I didn't get the payment, now the contacted number is switched off & also watsapp is not working...

Stop calling me repeatedly to sell my car. i dont wnat to ever hear from you. i will throw my car rather than contact you for selling.
you have no sense of law....

Sell ur car in 1 hour...this is the hash tag of cars 24...but unfortunately it's fake...since 4 October my car got inspected at cars24 srinagar office...till now I have not received any price...I called 100 times but no response frm them...only saying our team will call u in 24 hours...but no response till date...its fake...they are fooling the people...registered number [protected]...

DONT BUY CARS FROM CARS24. They are fraud, cheaters. They sell accident and repair vehicles only. They dont do insepction. They will promise you of 6-month warranty and reimbursement of 30, 000 which is fraud. They are cheaters. They sold me XUV500 with MARUTI SWIFT's Battery inside. I got fooled by them. when i got the car insepcted in the mahindra showroom, I came to know there are plenty of issues.

I was cheated by cars24...

I purchased scooty from Cars24 rithala branch on 25-October-2020 & paid full amount of scooty & RC transfer charges. I provided complete papers after 1 month. But even after several follow ups through call, mail & personal visit, RC has not been transferred in my name. It has been complete 1 year since the date of purchase. It has been pathetic consumer experience with Cars24. They are highly unprofessional people who care little about consumer....

Hi. I got a call from cars 24 and they asked me to fix an appointment to inspect the car. And i said i will think about it and call back. But they have been spamming me to do payment of 49 rupees. And they keep calling me and messaging me. Please make this stop. I will come to cars24 when i want to. Thanks.

They have been calling me from these numbers.
[protected]
[protected]
[protected]
[protected]br...

Paid Rs. 4500 with supporting documents months back. No acknowledgement of even RC transfer initiation yet. EDM mall (anand vihar- buy location) branch's MANAGER AND DEALER STOPPED RESPONDING & seems partying with the money. CARS24 IS BREACHING THE TRUST with few lazy and maybe ill intentioned staff....

Date of Incident: 1st September 20202
Client Name: Sarabjit Singh Bedi

I sold my car through Cars24 on 1st September 2020 and against their all claims it was not so pleasant experience. Cars 24 team behavior has been completely unethical from their field executive to the manager and their call center executives. They make all commitments but don't deliver anything.

At the start, they valued my car at a...

-17th of Oct - one of cars24 agent was called me to for purchase my car with 3.25L and he insure me to provide me payment provide me immediately. I already inform him i have a loan with amount of 1, 44, 200 Rupee still he told me not to worry payment will process on same day. in the meanwhile i already fixed the deal with cardekho still i hold them and visited cars24 to sell my car but more than 4 hrs was there but they are not able to process...

I visit cars24 outlet at Vaishali nagar near berger farm jaipur, 2 times
First time receptionist says you visit again in 25 minutes than we will evaluate your car after that i visit outlet after 1 hour again met with receptionist and she says you have to wait again for almost 30 minutes .
I again visit and wait for 30 minute but not get proper response
I m not satisfied and very disappointed with this kind of service...

Only once in my life 3 years back I enquired about CARS24 services, since then I am receiving daily call from them asking Do you have a car to sell. I requested politely, I shown my frustration and tried to have patience for these many years, but now when I told this one girl calling from number[protected] at 4:58 pm IST (on 02/18/21) why are you calling me again and again she told me to SHUT UP.

now, not only I am never...

I told them not to call again in there Facebook and I used to ask every person who calls me to put my number in DND even though I used to get 2 to 3 calls everyday, it's very disturbing even at busy work shedule this calls are very disturbing . I told them many times. My mobile number [protected]...

Even after telling them more than a million times that I do not have a car to sell, I am getting calls everyday from their agents...