Emirates Air Lines
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COMPLAINTS

Emirates Air Lines Complaints & Reviews

I booked mumbai dubai return ticket [booking ref - kdt77b] for travelling on 15th oct 22 with my family . I paid additional charges for reserving seat 22 h, j, k which was confirmed and tickets were issued with confirmed seats. When we checked in on 15th oct at mumbai airport we were alloted seat no 38 h, j, k in the tail section . When we questioned the counter staff informed that our reserved seats are not available due to change of aircraft...
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Dr. Nalini Ranjan Kumar
from Chennai, Tamil Nadu
Jul 28, 2009
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Loss due to mistake of Emirates staff

Dear Sir,

We would like to bring it to your kind notice that while traveling to Dammam, Saudi Arabia via Dubai we had very bad experience. We had booked ticket for Dammam and collected boarding pass after your staff had checked our passport and visa documents in Chennai, India. But, while boarding the Dammam flight in Dubai air port, we were off-loaded and because we did not have visa for Saudi Arabia. After this, we had to...
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saxena
Jun 11, 2009
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Wrong serving of meals

22-05-09

Sir/Madam
I started with Emirates flight (Details below) on 12-04-09 for Doha via Dubai from Delhi at 21.50 hrs..On board I was served non veg meal . As I was not knowing about serving I started eating my meal but as soon as I saw chicken pieces I called your staff member .After which my meal was changed with veg .meal.
Even after getting confirmation information (attached )about my meal from Emirates...
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