Etihad Airways
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Etihad Airways Complaints & Reviews

S
shravan238racha
Dec 23, 2017
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staff stolen my mobile/etihad the brand of robbery

Address: Hyderabad, Andhra Pradesh, 500013

I travelled from denmark to hyderabad on nov 24th and i had put below two items in my check in baggage

Samsung s8 mobile
Bluetooth speaker.


I have travelled from copenhagen (Denmark) to hyderabad (India) via rome (Italy) and abu dhabi (Uae) with the connecting flights.

My booking reference number is beprjv.


I would like to escalate my issue on a serious...
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K
kumar2112
from Sonipat, Haryana
Nov 12, 2017
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deduction of inr. 84422/- towards air ticket purchase

Address: 35566
Website: www.etihad.com

I have made payment from my canara bank a/c for buying our travel ticket (Ref no. Phhnpw) for rs. 84422.00 on 22nd october.
Due to some unknown reason, the same amount (Rs. 84422.00) was once again debited to etihad account on 7th november.
Therefore, i request etihad airways to refund rs. 84422/- to my canara bank account no.[protected]Swift code: cnrbinbbkfd...
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D
diptiwaikar
from Mumbai, Maharashtra
Nov 8, 2017
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lost stroller on flight, despite so many complaints no response .

Address: Mumbai City, Maharashtra, 400093

Respected Sir,
We had gone a for a vacation to US from 4th june to 26th june with eithad airways to n fro in BUSINESS CLASS .On return from Los Angeles Airport when we reached mumbai airport, we recieved all luggage but my dual stroller has gone missing from 26th june .
Our stroller was not tagged as it was told to us by the representative as we do not tag the stroller and to hand it to the Hostess at the time of boarding...
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P
Prashanth.is.007
from Bengaluru, Karnataka
Aug 4, 2017
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a trip to never forget for all the wrong reasons

Hello team,

I am not the person who usually complains, but this incident has moved me to let people be aware of what i am about to tell you. Usually, when you plan an expensive trip one ensures that nothing must go wrong and so was the plans to my honeymoon.
We were expecting a memorable and once in a lifetime experience kind of trip, given that we are not so privileged to travel to such places often as a couple. The...
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Address: 39955

Dear Sir / Madam,
I booked a returned ticket of Etihad Airways to travel from Abudhabi to Delhi on 23 January 2017 by third party website (Reahlat.com).

My traveling date was 23 March 2017 (Thursday) @ 8:45am
My Returning date was 30 April 2017 (Sunday) @ 9:00pm

But due to some appropriate family reason I had gone before my travel date by booked the other ticket.

But when I was...
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N
Narendra Rawat
from Pune, Maharashtra
Aug 21, 2016
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Checked-in baggage lost by etihad and refusing compensation

My wife and i travelled mumbai - abu dhabi - london and frankfurt - mumbai sector by etihad airways vide reservation code jzvxkk. On our return leg i. E. Frankurt - mumbai on 13 july 16, we checked-in 2 bags at frankfurt. However on our arrival at mumbai, none of the bags were received and pir was registered vide bomey22461. After nearly 50 hours, 1 bag was received at our residence at pune but the other bag has not been received till date....
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V
Vishnu nath
from Bhubaneshwar, Odisha
Aug 6, 2016
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Bag missing

Website: www.etihad.com

Missing bags, till we didn't receive one bag I am latha ramanayar I arrived 27 July morning Calicut Airport UK to Abu Dhabi to Calicut, Total I have 4 bags, I received 3 bags next day, till now I didn't get one bag, Every day Early morning called Calicut etihad office staff no one give me a positive response, I m not satisfied to your service, very bad...

Your travel details
Flight Number (e.g. EY 256): EY 20 EY 254...
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M
Mohammad Mahmood Khan
Jul 13, 2016
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Missing bag which one book in check in

Address: 211016

Dear sir / madam i am mohammad mahmood khan i was travel with etihad air line from abu dhabi to bombay to lucknow when i reach in bombay air port after the immigration i check my bag in conver belt i didn't found my bag i inform to etihad representative he say you fillup the pir when we recived bag i will send you as per given address in pir but last 13 days i am not recived any masg from etihad bombay i write later to feedback @ etihad....
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Address: 560073
Website: Etihad Airways

We had recently booked a return trip through etihad airways from bangalore (India) to berlin (Germany) with the travel dates of 21st april, 2016 (Onward) & 29th april, 2016 (Return). However, on 21/4/16 during our onward journey, we missed our connecting flight from rome to berlin and ended up losing 1000 euros due to the fault of etihad airways.

Firstly, when we checked-in from the bangalore international airport in india...
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A
ash4urose
Mar 11, 2016
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Debited my account twice for the same transaction

Address: New Delhi, Delhi, 11001
Website: www.etihad.com

I had booked air tickets for 3 people on 26th feb 2016 on Etihad website for Rs 130380/-(One lac Thirty Thousand three hundred and eighty only)

I had received tickets and invoices as well and money was debited from my ICICI bank account[protected]

However again Today Etihad has debited amount Of Rs 43460(Forty three thousand four hundred sixty only), and that too twice due to which my account had gone in...
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M
meherbabu1983
from Delhi, Delhi
Apr 24, 2015
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Negligence of Etihad airlines authority

Address: Hyderabad, Andhra Pradesh

Hi, I arrived in Abu dabhi aiport from USA (EY 160) on April 23rd 2015 9:05 PM and I need to take the flight to hyderabad (EY 274) at 10:15 PM. Both the flights are operated by Etihad airlines only. But airport staff didnt give us the chance to board the flight to hyderabad saying that we are late. We should take the flight on the next day. This is really worst part of any airlines operations. They didnt give me the accomodation even...
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S
Sanjay Palni
from Delhi, Delhi
Apr 10, 2015
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Missing luggage

Address: New Delhi, Delhi

I flew with your airline on 9 April 2015 From Bahrain to Abu dhabi airport (Flight No EY376) and Abu Dhabi to New Delhi airport (Flight NoEY218).My checked in luggage (EY689748) did not arrive at my destination New Delhi. When I was arrived in the New Delhi airport I inform to Etihad office and they registered my PIR report no DELEY15983 (pls find the attached report) and given a contact number for followup (+[protected]) and said after...
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R
Rishabh Deswal
from Mumbai, Maharashtra
Mar 12, 2015
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Missing Baggage

Address: New Delhi, Delhi

I was onboard flight EY 212 which landed in Mumbai on 1st of March, 2015. Two of my bags were supposed to be received however I received none. I filed a complaint of missing baggage then and there on the Mumbai airport. Further, which I received one my bags on the 3rd of March. Since 1st my other bag is under tracing. I called Etihad Airways to understand the process to claim for new clothes which are required to be purchased till...
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P
Parab_10
Sep 3, 2014
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Missing luggage since 27th July

Address: Mumbai City, Maharashtra

Hi, I travelled from Mumbai to Sao Paulo via Abu Dhabi by flight# EY205, Brazil on 27th July by Etihad Airways my 1 luggage was missing. I am immediately informed the baggage officer and completed all the formalities and told it would be send once the connecting flight from Abu Dhabi arrives. I got communication from Etihad Airways that it is located in Abu Dhabi airport and will be sent soon then after couple of days I got another communication...
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W
Wilfred Victoria
from Suchindram, Tamil Nadu
Aug 4, 2014
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No response from chennai etihad office about the baggage.

Address: Thoothukudi, Tamil Nadu

Dear Sir/Ma'am. I Mr.Remigius Wilfred Victoria.Number[protected], PNR:PALIAE, Flew back from Manchester to Chennai via Abu Dhabi did not get the luggage upon arrival had complained and got receipt and contact numbers. I've got all my personal belongings, other things in the bag together With my laptop adapter/charger.We have complained got bill soon left to catch domestic flight and Tried to contact no one picking up the phone /...
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I
Isha Vyas
Jul 26, 2014
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Missing Baggage - No revert for 26 Days

Address: New Delhi, Delhi

I have traveled with Etihad airways on 1st July, 2014. Upon reaching Chicago, I realized that my one of my baggage pieces were missing. I did all the necessary formalities for getting the baggage traced. I have sent multiple emails to [protected]@etihad.ae and [protected]@etihad.ae and haven't received any response from their end except for an auto-generated e-mail. I have also made calls to the Chicago Office, Mumbai Office and the Abu...
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H
hzarq44
Nov 6, 2013
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Guest Affairs [REQID:169824]

Dear Sir/Madam, My Mom supposed to board to Egypt from Abu Dhabi airport on 08 SEP 00:50 and arrive on 08 SEP 02:40 on Etihad airways . When we arrived to the airport around 9:30 PM, the person at the counter said that she cannot get into the plane because she is Palestinian. I informed the guy that this ticket was booked round trip and my Mom came from Egypt on a visit visa, no need for a visa to Egypt because she is over 60 years old...
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A
anilkumarbvn
Jul 16, 2013
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Horrible service, dont buy the ticket

Address: Karnataka

Don't ever buy Etihad tickets is my sincere suggestion. With such a lousy airlines, don't buy. You may get cheated or dropped out of plane anytime and I would say "buy it at your own risk"


I bought tickets to and fro tickets for my mother to US. The ticket from bangalore to US was under economy saver which says "no cancellation allowed" and was charged INR 30,000. The return ticket was...
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H
hmatai
Dec 31, 2012
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Customs and Baggage

Address: Maharashtra

I have sent below email to Etihad airways 09 Dec 2012. I have not received a single response till now.


1) I had travelled with my family to India (Mumbai) from US (Phoenix) via Etihad Airlines . Journey Date : 30 Nov 2012. Flight EY 206

2) At time of checkout I didn't get my 2 baggages .
1st one was :- Televison Set ( 545 $ - informed to Airline representative )
2nd one...
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P
pparakh
from Mumbai, Maharashtra
Nov 3, 2011
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Damaged Baggage: Etihad Airlines

Address: Mumbai City, Maharashtra

Hi,
I am sharing harrowing experience with Etihad Airways. I traveled by Etihad Airways from London Heathrow Airport to Mumbai via Abu Dhabi on 16th October 2011 (London to Abu Dhabi flight EY 012, Abu Dhabi to Mumbai flight EY 206). On arrival at Mumbai Chhatrapati Shivaji Airport I found my checked in baggage damaged (Giordano 32'' Travel Gear). I reported to the attending staff immediately and their manager took note of...
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G
goelneeraj
from Delhi, Delhi
Mar 21, 2011
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Damaged check-in bag

Address: Delhi

I was travelling from New Delhi to Chicago by Etihad airways on March 6, 2011, booking reference 33FJQD (EY 211 and EY 151).

On reaching Chicago, I found that my check-in bag (a trolley bag) was broken from the front side near the handle.

I lodged the complaint after reaching my destination on the same day 6th of March.

I was asked to attach pictures of the damaged bag only to be informed later...
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R
RAM NARESH RAM
from New Delhi, Delhi
Jan 1, 2011
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FRAUD OF EMPLOYMENT AND TAKEN 950 GBP VISA FEES AND NOT PROCESSED MY VISA

In the month of nov 2010 I got the e-mail from [protected]@etihadairs.com that some jobs are vacnt in etihad Airways and you can send your cv and passport copy.On 25 nov 2010 I sent the cv and passport copy to [protected]@hotmail.com.Next day I got EMPLOYMENT AGREEMENT and asaked me to sign on it.I signed it and sent it back to him on 28/11/2010.Mr Smith Brown Johnson is the human resource Manager ansd wrote me to contact MR TERRY...
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R
rabiya786
from Mumbai, Maharashtra
Dec 19, 2010
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Offer Letter

Address: Bangalore, Karnataka

Hi, Im Rabiya Anjum i received an email stating.......

HEAD OFFICE
ETIHAD AIRWAYS UK
Terminal 2 Departures Hall
Manchester Airport
Post code WQ4w, UK.
Location: Etihad Airways UK.
Email: [protected]@etihadsairs.com
Tel:[protected]
Website: www.etihadsairs.com


ATTN: Rabiya Anjum,

It is o[censored]tmost importance to inform you that after the interview/screening...
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J
jithin.seb
from Gurgaon, Haryana
Dec 1, 2010
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Job offer

hi, My name is Jithin, I got one E-mail from [protected]@etihadairwaysuk.co.cc saying that,

"Confidential!


Dear Job Applicant,


JOB REF: EA/UK-432/020
VACANCIES: UNLIMITED FOR THOSE IN THE (AVIATION INDUSTRY, IT, PROJECT MANAGEMENT ADMINISTRATION, HOSPITALITY, MANAGERIAL OPENINGS)

CONTRACT DURATION: 5 - 7 YEARS (RENEWABLE, PROSPECTS OF ...
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D
dolly_sangat
from Delhi, Delhi
Nov 30, 2010
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Is this job offer true or fraud

Address: Delhi

Attention:AMANPREET SANGAT,


Greetings from ETIHAD AIRWAYS UK

This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

The mode of selection was based on the following;

1. CV and qualification
2. Mode in which your data is being presented on the employment data sheet.
3. Work experiences.br...
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M
Mohascene7
from Mumbai, Maharashtra
Oct 11, 2010
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Kindly Verify the same

Respected Sir,

I Received An Employment Offer With Etihad Airways UK As A Customer Care Executive Kindly Verify the Same Whether its Genuine And True Offer. and i received a phone call from unknown number for confirmation on Visa and UK Permit Processed.

Regards,

Mohsin Ali Sayyed.
[protected]

ROM THE DESK OF
DR. SMITH BROWN JOHNSON
HUMAN RESOURCES MANAGER/...
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Prantik Dasgupta
from Anand, Gujarat
Mar 12, 2010
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To verify the veracity of the appointment letter

Dear Sir/Ma'm,
I've received an e-mail today stating that I've been appointed as Administrative Manager in Etihad Airways. I've enclosed the e-mail below for your kind perusal and necessary action.
Looking forward to a quick and favorable response from your end,

With best regards,

Prantik Dasgupta
[protected]

The...
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V
Venkat Annasasmy
from Chennai, Tamil Nadu
Mar 15, 2009
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Laptop/Mobiles stolen from main luggage

It was very bad day today and I hope it will going to put Etihad Airways Brand in trouble. I travelled from Dublin - Chennai on Etihad airways and arrived Chennai on 13/March/09. In the Chennai airport I was told by the Etihad employee that my main luggage was not arrived and it will come in the next flight from Abu Dhabi. I got endorsement from the Customs Officer for the main luggage and lodged complaint to Etihad. As they promised, the...
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