Fireboltt Complaints & Reviews

I placed an order for Phoenix Ultra - Rainbow SS vide Order ID : #[protected] and paid an amount of ₹1412.72 after a special discount from your website site for (Discount) ₹186.28. I paid the amount upfront and I got the product at my address through Delhivery AWB No. : [protected].

I found that the watch is not working and its not getting charged. Though initially I thought that it would get charged if i charge it...

I ordered a Grey smartwatch, but @FireBoltt sent me a Blue one WITHOUT my consent. 🎭 Their customer service is a joke—2+ MONTHS of automated replies, fake policies, and a customer care number that’s NEVER reachable. 📵

⚠️ Major issues with Fire-Boltt’s service:
❌ Wrong product delivered – They don’t care!
❌ Helpline = Always busy!
❌ Only copy-paste automated replies!
❌...

Hello Sir,

I am frustrated now. I have waited almost one month for the replacement or repair and Firebolt has sent cheaper and smaller display watch as compared to original purchased watch. Firebolt is cheating? Let me explain the incident below.

I have purchased FireBolt Legacy watch display size 1.43 inch and which has cost 2499 inr on the purchase bill as well as on Firebolt website. It was having display...

I purchased two watches from Firebott on July 14, 2023, and October 26, 2023. Both of them stopped working after a short period. I raised a complaint on their portal on June 25, 2024, with ticket IDs 3144053 and 3144084.

They sent a WhatsApp message stating that someone from their team would connect with me to understand the issue and provide a resolution, but to date, I have not received any calls or emails....

Smartwatch stopped working and upon visiting service centre, asked for invoice which was not sent along with device. Upon requesting for a duplicate, seller closed the request without responding where a mechanism was available to avail duplicate invoice for such issues. Considered my request as special request and seller asked for invoice which was denied by the same seller when I lodged a pickup service available with the company. Projecting...

Reference complaint no: 2616639

My FireBoltt 100% death. I am facing some issues regarding connectivity and not showing notification also. I already filed a complaint below on their website but they can't assist and reply to the customer support i am very disappointed with this case. So. Please replace my watch as soon as possible; I'm waiting for your valuable reply.

Thank You....

FIREBOLTT ULTIMATE BSW158 BLACK SS
Ticket ID-2614974 & 2516011
Invoice No-IRIBAG[protected]
Order Date 28/12/2023
Fireboltt Bakwas company box received today it's replacement Watch golden color ??
# I have purchased black color watch. # Wrong Color watch Received it's already replacement Watch
# 1st Watch not getting started, On-Off Button issue Now i had delivered wrong Color (Golden) Watch Received.br...

Dear Sir,
I have been purchase Fire-Boltt Quantum Luxury Stainless Steel watch as on 24.10.2023 vide invoice no.AMD[protected] but its defective received there are so many features are not working then I complain to "[protected]@fireboltt-complaint.freshdesk.com" and customer care No.[protected] they are arrange to return then they resend said watch, when I received it as on 31.12.2023 but it is not start. further I complain but now they...

My firebolt phoneix smart watch was burned and fired suddenly...

I want to cancel my order placed in firebolt website. I can't able to cancel my order on that website. So please cancel my order. My order I'd is[protected]...

I have orderd the FireBoltt Nucleus SmartWatch since 1 year before . And I got the smartwatch display black so i charged the smartwatch but it didn't start . so i took the help of customer care theough email and helped to replace the smart watch and the replacement smart watch has not come yet to me home ......

Replacement item pickup Successfully but new product not delivered after 4 months above waiting..
Mentally harassment.. Not interested my issue resolved... Many times call, mail....

Fireboltt Smart watch company India...

I purchased a smartwatch on 26 03 23 and it is faulty. It is not charging. I tried to file a complaint on their site but they only sent me an email with complaint no. And suggested to visit their service center. It is a new product and hence I want a replacement or refund of my money. They are not entertaining my complaint at all ....

Made a transaction of Rs.1499/- through Snapmint on 15/03/2023 through Fireboltt website.

Downpayment amount deducted from my account but Fireboltt claims payment not received on their end and my order remains unconfirmed.

Looking to get the refund ASAP especially because the EMI will hit me soon.

Transaction ID: [protected]...

Not receiving any updated of my refund. I've complained about my concern in fireboltt site.

Complaint ID: 757904
Order ID:[protected]...

Several times I contacted fireboltt customer care to provide warranty for my watch. But they never responded me properly. Even their customer care people blocking our mobile numbers for not calling them. Every time we use to call them through different numbers. I raised complaint in fireboltt website, reply came like issue resolved. This company is not providing any warranty for any of their products selling in online....

I had ordered Fireboltt 360 pro Black, and due to it's overheating I returned the watch. After a few days I expected Replacement delivery, but they said (After taking my watch) that they had no stock left and will send a coupon code of 4999 to me. I Received the code and when I entered it on the Fireboltt website the coupon code was Invalid. I asked again and again for almost 20 times now to their customer service, and all they say is they...

Hi sir/madam
I have ordered an samrt watch from firebolt company. I didn't receive any order from delivery partner or from the fireboltt company side there is no update they hve simply canceled the order
My order id :[protected]

Without even callingme they simply canceled the ordered wirhout minimum intimation to me
I suggest you guys dont buy it from fireboltt web site...

I have maken replacement more than 5-6 times but they send me new peice each and every time product was defaulty. I was asking every time to give a good piece in working condition but there each and every piece were defaulty new one. but this time they send me used product....

Delay in refund/replacement of smart watch already received fireboltt company from me on 15.02.2023.
As per their email I have waited for long 7-10days. Then I have contacted customer care helpline number. They suggested me to go for voucher of my purchase amount 2999. Till now no voucher is created.
I am facing a horrible trouble regarding the same. Kindly investigate the matter....

Fraud company last 20 days I am calling and mailing for refund of my cancelled order but no one is answering properly. Just giving excuses every day and even they are not answering if giving a call by my registered number...

Screen not working...

My fireboltt watch stopped working for no reason. the display just went off and wont turn on after charging as well. the box claims that the watch is water resistant and it cant even handle a few drops of water splashed during a handwash. in the photo the watch looks like it has a full display where in reality, it has a very small display with big bezzels. very dissapointed...

Device not being charged properly and battery draining out very fast. Product under warranty so have given the product to Vaishno Communication (Malviya Nagar, DL)service centre on 12/10/22, call code [protected]. They assured me that the product will get exchanged and will be given to me in a week or 10 days. But till date on 14/11/22, its almost 33 days passed, I haven't received any update about the product. I have contacted the service...

I had purchased this watch after 4 months ago and his battery backup is such a ### and I try to replaced this smartwatch and pickup had scheduled for the replacement and next its 3 months later but my watch is on the way till now and I complained to fireboltt CUSTOMER CARE also he said your products is on the billing status and will be delivered soon but not any news for the delivery. such a he made fool for all CUSTOMERs and his service...

I raised a complaint on a watch to replace with other model but they are not responding to my any of the mails.
I did it before 24 hours as they mention in return policy.
I just want my watch to be replaced...

Display got broken...

Fireboltt smart watch bsw003 black is not working is not from 3 days it's just 5 months since I took the watch i had brought this watch at 19 /04/2022 and this is very upsetting that taking costly product and having charging issue i have a flight to catch at 10 October i want instant solution regarding this kindly solve this asap...

I purchased a watch .. colour is dull and touch is not warking well.....