Genins India Tpa Ltd Complaints & Reviews

Claim Number : NW[protected]
The Cataract Surgery claim has been denied initially with no reason given.
When enquired through the local agent of Genins, they asked for an Invoice which was promptly provided with all the other documents already submitted like Hospital bills etc.
Now they are raising irrelevant queries like: IOL INVOICE which has been generated digitally with all the relevant details should have a Hospital...

I have been a victim of Genins India TPA Insurance Company Employees - un repsonsiveness.
I have treated my Father for COVID criticality in a non-network hospital and have submitted all the bills for claims.
After that, it took nearly months for them to respond and clear the bills after a hell lot of queries.
After 4 months, Genins reimbursed me not even 1/3rd of the claim amounts.
When inquired, there was no response...

Hi, I wanted to enquire about coverage for Cataracts for my father. I went to the site and tried to open, but page is not opening. i tried for 2, 3 hours. Finally it opened, but again when i click corporate login again page cannot displayed. Decided to talk to customer care and opened contact us page...luckily it was opened but when i am seeing number i was confused... number is displaying like this Ph:[protected]. I tried to this number...it...

Genins india is one of the worst TPA in India they just keep your claim delaying without any reason i called them on 5th Aug asking about my claim they said that they have shortage of staff hence again i called up on 7th Aug now they say that their software again i called up on 9th aug they now say that their systems are not working they just have some or the other reason to delay everything. MY SINCERE REQUEST TO ALL THE CONPANIES AND...

Hi,

As an employee of TechM I was given a default policy (No employee deduction) by Genins. They also gave us online accounts for which passwords were our employee IDs. Suddenly in my July salary I found a deduction for a plan that I had not opted for. I raised this issue on July 1st. The complaint was still in progress and I found another deduction in August and have been told there will be a final deduction in the next month...

Sir, i had claim for the reimbursement of bill with all original document, for the Hospitalize of maternity, but Genins India has denied this claim

ClaimNo:OR[protected], PolicyNo : 48111, InsuredName: SANDHYA MUDE, Hospital: KASTURBA HOSPITAL,
I am requested to solve the above case
Thanks and Regards
Abhay,[protected], [protected]...