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Inalsa Complaints & Reviews

M
mandira.sarker@gmail.com
from Kolkata, West Bengal
Oct 9, 2024
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After sales service not being provided, even though the item is under warranty

I purchased an Inalsa air fryer through Amazon on 24 May 2024. During the warranty period, the air fryer stopped functioning and I registered a complaint on 17 September 2024 vide complaint number WEB[protected]. I followed up with them on 24, 27 and 28 September and was assured each time that the issue would be resolved in 2-3 days. On 7th October Mr Ramesh Kumar Singh (No [protected]) called me and assured me that my complaint would be fast...
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Sharanjeetkaur09
Mar 13, 2024
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Inalsa Robot Inox 1200W

I recently purchased an Inalsa appliance, and unfortunately, my experience has been extremely disappointing. Their customer service and warranty policy are incredibly frustrating, and it seems like they are more interested in making excuses than providing genuine support to their customers.

One of the most frustrating aspects of my experience with Inalsa is their unclear and inconsistent warranty policy. It's frustrating to...
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R
RASHMI DEVI BAJPAI
Mar 7, 2024
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Unethical behaviour by the service technician

Address: Geeta Services service center 110/72 Jawahar Nagar, Kanpur

As the company has no home services so i visited its service centre at Geeta Services service center 110/72 Jawahar Nagar, Kanpur. That man was full in the self proud mode without even once checking the product he told me it will take 2 days to repair the product, it was brand new and i have not used even once so i asked him the what's wrong with the product he started misbehaving that he has a lot of stuff to complete there is no other service...
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D
dsharma267@gmail.com
May 6, 2023
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Worst Customer service and worst product

Inalsa Team are harassing me from last 40 days and no one visits to my home for service issue in my Chimney..Worst service by Inalsa .your customer service is very poor and I am chasing the customer service from last 40 days but no positive response and even executive is denying to visit home...
Please don't trust Inalsa as customer service is very poor and product is also not good...
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N
nkkabra
from Bengaluru, Karnataka
Mar 16, 2023
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Electric Kettle

Address: Bangalore

I had purchased it about 10 months back and had 2 years warranty. It stopped working about a month back and I lodged a complaint. After 4 days someone called me that it has to be brought to service centre 5 kms away. Being 75+ I had to take a cab to go to service centre and leave the Kettle for repair. It took them 8 days to repair and I had to go again to collect it. However it gave way within a day. I have again given it over a week back...
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S
Sonalidasgupta
Jan 16, 2023
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Hot water kettle

Service request no. DEL[protected] was locked 5days prior. No one called and no one bothered to check. I received a verification call from some lady "jinka kaam to bas karte rehna hai and baaki customer jaane.", from[protected] and was adament that the technician has call records to show and validate I didn't answer the call. This has been the worst awful experience ever. No decency to speak with customer. Customer was over the call and...
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Address: Delhi
Website: Www.inalsaappliances.com

Worst product pathetic customer service. The product burnt after 1 month o[censored]sage and the service center refused to repair and pickup calls. The service guy saurabh is threatening me and abusing me, totally horrific experience. Never buy Inalsa Product. [protected]...
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B
ba.manmeet@gmail.com
from Shimla, Himachal Pradesh
Feb 25, 2022
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Mini blender mixer

I bought a product named mini blender mixer which is a dough maker approx one year ago, this has not worked since day one and tens of times it has gone to the service center, infact out of 12 months it was in the service center for 8-9 months but no solution has been made as yet tens of complaints have been made and no one is responding...
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M
magarankush
from Pune, Maharashtra
Feb 3, 2022
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Inalsa stand mixer not workinh

Address: Gwalior

I have purchased stand mixer 1 year ago it is under warranty period now it is not working due to wear of gear it is mechanical part of the machine, but company is denying to replace this part just because of plastic, what to do now...
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D
Dr. Prabuddha Banerjee
Jan 5, 2022
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Hand mixer defect

Address: Delhi
Website: inalsacare@inalsa.co.in

I bought from Amazon on 26 Dec 2021.

Soon i realised a manufacturing defect. Service team visited. Accepted my request for replacement.

Now the service team is trying to force the product back to me without replacement of defective parts.

Additionally they have introduced additional defect - now the attachments are easily falling off without eject button.

This is hazardous....
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S
Shalu A. Austin
from Bengaluru, Karnataka
Oct 2, 2021
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Food processor couplers

I had contacted the customer care of service centre on 24 of July to change all the couplers of the food processor. No one have contacted me till date. I call them up every alternative days n they say they will send the person. N also they keep call on hold for 15 to 20 mnts n then disconnect the call.
Pls do the needful. Attached the screenshot of my registered complaint no....
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S
Shalu A. Austin
from Bengaluru, Karnataka
Oct 2, 2021
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Food processor coupler

I had contacted the customer care of service centre on 24 of July to change all the couplers of the food processor. No one have contacted me till date. I call them up every alternative days n they say they will send the person. N also they keep call on hold for 15 to 20 mnts n then disconnect the call.
Pls do the need ful. Attached the screenshot of my registered complaint no....
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A
apoorv480
Aug 17, 2021
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Unit has stopped working

Address: Eg-58 Inderpuri New Delhi-110012

I had purchased Inalsa Inox 1000 plus on 27th Jun from flipkart. The unit stopped working on 5th July. I had requested a technician visit that the product is not workng. The technician visited on 9th July and told me that the PCB needs to be replaced. Since then no follow up has been made.

I had chased the customer service executives and technicians for 7 striaght days. As you can guess, they only divert my calls and tell me...
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K
Kameena
Mar 26, 2021
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Not attending of complaint

Address: A106 Brotherhood apartment vikas puri New Delhi

Hello,
Myself Ramesh Kumar. I bought the inalsa steam iron in the month ofJune2020. In the month of march my iron stopped working. I have registered a complaint using the service centre but no action has been taken till now. This shows the recklessbehaviour of the manufacturer. I even tried calling plenty times to get service done through the customer service of inalsa however they have cheated me. Kindly do take strict action against...
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K
Kameena
Mar 26, 2021
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Not attending the complaint

Address: A-106 brotherhood apartment Vikas Puri , New Delhi-110018

Hello,
Myself RameshKumar. I bought the inalsa steam iron in the month of June 2020. In this month i. e march 2021 my iron stopped working. I have registered a complaint on 23.3.2021 with the service centre. But till date the complaint is not attended by the company. This shows that the manufacturer is not interested to attend the complaint. I even tried calling plenty times to get service done through the customer service of inalsa...
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K
Kameena
Mar 26, 2021
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Service after sale

Address: A-106 brotherhood apartment Vikas Puri , New Delhi-110018

DEL[protected] not attended till date...
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D
dimi0011
from Mumbai, Maharashtra
Feb 5, 2021
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Harassment by post sales team

Escalation of query number DEL[protected] this complaint was lodged on 18th January. Till date, the issue has not been resolved. The maintenance guy came on 23rd January and mentioned that both the grills and fan has to be replaced. After numerous follow ups, the maintenance guy came in on 1st Feb, took only 10minutes to repair and confirmed that all the parts are working properly and issue only was in the coil of fan which he had changed....
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K
Krati Singhal
from Noida, Uttar Pradesh
Oct 12, 2020
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INOX-1000 cheap quality food processor

Address: India
Website: www.inalsaappliances.com/service-support

I bought this food processor on 24 June 2020, and from then, we have been registering multiple complaints about non performance about the food processor.

Within 6 months, 2 parts have broken, we used Inalsa food processor for 20 years and now replaced it with the new one ... it is a pathetic food processor......
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A
Azim Master
from Ahmedabad, Gujarat
Jul 10, 2019
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service not good

Address: Dr m a master,nani bazaar,near old bank of india,rajgadhi, palanpur, Banaskantha, Gujarat, 385001

Respected sir

I have bought inalsa tanishq blade ex3 ceiling fan on 15th april.

There was sound coming from the fan so i have called to your customer care and after 13 days your service man camed and told there is problem in bearing.

And he has changed bearing but bearing was o[censored]sed old fan which he has changed and told that company didn't have given me a new one.

We are not satisfied...
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T
Tapas1003
from Allahabad, Uttar Pradesh
May 12, 2019
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worst customer support and fraud done by inalsa customer service

Address: 790 Ashirwad sector 3 ELDECO Udyan 2 lucknow, Lucknow, Uttar Pradesh, 226025

Dear sir

I have purchased inalsa geyser in december 2017 from canteen model is msg25 having 2 years overall warranty and 5 years warranty on tank

My geyser got faulty and high current is circulating on its body and for same i complained on 23 feb 2019 having service call no. Ups[protected] for repair but service technician visited after 10 days and said that problem is in my house electrical wiring so i called...
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Shaik.naaz.98
from Thanjavur, Tamil Nadu
Apr 22, 2019
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i am complaining about the service of the company followed by the quality of iron box

Address: 560037

Hello,
Myself shaik naaz. I bought the inalsa ruby iron box on july of 2018. However on last month i. E., on march my iron box stopped working. I have registered a complaint using the service centre howver after 1 month also i couldnt able to get the service eventhough the product i boight is in warranty period. I have even kade a complaint on amazon as well from where i bought this product however no action has been taken till now....
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N
Naveen Chandra Delhi
from Mumbai, Maharashtra
Mar 1, 2019
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no action on registered complaint

Address: Gautam Buddh Nagar, Uttar Pradesh, 201318

Hi, On 16th Feb2019, I registered one complaint on Inalsa Appliances customer care number ([protected]) and got the ticket number against that complaint (UPS[protected]

Engineer was suppose to come to my house in three days and rectify the Electric Heater but till date... no one has appeared and every time when I call to CC number... they promise for visit but no one came.

Product is in warranty because it's only...
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A
alpharomeoindia
from Channapatna, Karnataka
Jan 3, 2019
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inalsa fiesta 650-watt food processor (white/grey)

Address: 560029
Website: www.inalsaappliances.com

Order#[protected]
Grand Total: 3, 649.00
I received this item on 5 December, 2018. I tried switching it on but this equipment would not draw power.
I called the customer support of Inalsa many times. Here are the numbers: [protected]/[protected]/[protected]
Here is my complain id# KAR[protected]
Here is the guy who should visit me: [protected] [Mr. Arshad]
He has been playing hide and seek with...
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A
Abhinavguptakansal
from Firozpur, Punjab
Jan 2, 2019
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technician is not sent to check gas chula

Address: 160103

I put a complaint of inalsa gas chula (Model - gastar 4bgtai) on 25/12/2018 and they said they will resolve the problem in next 72 hours. But till today (2/1/2019) no technician have visited to solve my problem.
I called on inalsa customer care today also. They have give me number of technician, i called up technician and he said we won't be able to sent any technician as inalsa company is not giving salary to our boys from last 2-3...
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D
divyasah
from Noida, Uttar Pradesh
Nov 19, 2018
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inalsa maxie marvel food processor... i want to repair that asap.. worst customer service

Address: 110096

I have purchased inalsa food processor (Maxie marvel 800) on june 2018... Hardly i have used it for 5 to 6 time, within 2 months it stoped working... However i have complaint 2 times to inalsa customer care... First time they said that our technician will call you within a week, neither i received any call nor any attempt/response against my complaint. I have waited for 2-3 weeks, again i made a complaint, again they repeated same... But...
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AmitakKumar
from Hyderabad, Telangana
Sep 12, 2018
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trimmer is not working, make many complaints but no resolution

Address: 110080

Respected sir/madam

I bought your 1 product inalsa impress electric shaver on date[protected]. I used it 3-4 times only and make complaint 2-3 time that its not working not doing proper shave. Catching hairs during the trim inside blade is totally frieze even not cutting hair. 2 times i have to visited at the barber to complete my shave. Send once this in the service center but thereafter i didn't get any resolution. Talk...
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A
ashok9947
from Rewari, Haryana
Jul 29, 2017
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food processor

Address: Chennai, Tamil Nadu

I have purchased inasa maxie food processor 6 months back. It is not working as smoke is coming on switching on. Speed regulator is not stopping the same. I raised complaint on website of company and got a call from representative. First he argued nothing is wrong you can use main switch for switching off rather than speed regulator. Later involving senior we were told that inalsa don't have any service provision in chennai. We should go...
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P
prakash rao sunchu
Jun 7, 2017
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Spare part

Address: Anantapur, Andhra Pradesh, 515001

I have inalsa fiesta food processor. I lost connector for the slicing, grating part for the machine.

I live at 102, sathyakrishna residency, near gulzarpet maszid, court road, anantapur. Andhra pradesh. 515001. Phone no. [protected]. Name prakash rao s.

Pl suggest me the solution.

Let me know the place where the spare part is available or nearby service center to get the service or spare part....
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R
ramj05369@gmail.com
from Indore, Madhya Pradesh
Apr 19, 2017
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Service man not coming for gas burner repair

Address: Indore, Madhya Pradesh, 458016
Website: www.consumercomplaints.in/new_complaint

Dear
I purchased 3 gas burner from best price indore on 5th jan 2017. Since 1 day large burner is not proper working. I complained to local c. Care, they initially send a service man who just cleaned burner but problem remain th e same. Now i lodge my complain 3, 4 times but service man not coming. While inalsa given 5 year warranty. Kindly solve my problem....
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B
bhuta52
from Mumbai, Maharashtra
Jul 24, 2016
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Inalsa geyser msg 15n

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.inalsaappliances.com/contactus.aspx

My complaint is regarding a geyser model msg 15n bearing number x000esaqb9, which was bought last month end from amazon and installed only in first week of nov. 2015. I registered the complaint with customer care department in novemver itself for leakage.
The product had been repaired multiple times. After my request for product return, it was conveyed to me by mr. Hridesh that the money would be refunded against return. But all that...
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