IRCTC Railways Complaints & Reviews

It is to inform you that yesterday I made a complaint regarding non refund of amount by the IRCTC, just after lodging the complaint, I got a call from [protected] regarding refund of my amount. The person name Mr. Battea Kumar told me that the amount will be refunded within one hour in your Debit Card account and raised some confirmation like Debit Card No., CVV No., ATM Pin No., my name etc. I raised objection to intimate these information,...

Worst support I have ever encountered in my life.

Well, I am in need of a mobile verification code and I have sent passport scan, user-id, I have even sent "Name, Residential address, Office address, Date of birth, phone number so that we may pursue the matter" which I was asked for. After I sent this I got this reply:

"Please send us the complete following profile details: Name, Residential...