Jioairfibre Complaints & Reviews
I have got a New jio Airfiber connection, and from frist day the voice call is not working.
I have raised the complaint to Jio on 28th Aug for the same, but Jio team is closing the request without resolving it.
Also I have dropped a mail to appellate.[protected]@jio.com but still no resolution.
As I am not getting the full-service, i have asked JIo to either fix the issue or deactivate the connection with refund...
I have raised the complaint to Jio on 28th Aug for the same, but Jio team is closing the request without resolving it.
Also I have dropped a mail to appellate.[protected]@jio.com but still no resolution.
As I am not getting the full-service, i have asked JIo to either fix the issue or deactivate the connection with refund...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
installation delay and poor service for new jio airfiber connection
I previously had a Jio Fiber connection at my old address, but after moving to a new location 6 km away, I found that Jio Fiber is not available. I requested a new Jio Airfiber connection (Order No: NO000112OVHQ) on June 11, 2024. However, there has been no update on the installation status. Additionally, I requested the cancellation of my Fiber connection and asked for the amount to be adjusted as a voucher for the new connection.
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